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  • Posted: Mar 9, 2026
    Deadline: Not specified
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    Field Sales Executive

    Responsibilities

    • Customer Acquisition:Actively seek out and engage prospects to sell loan products, including consumer loans, salary loans, and, in some cases, investment products.
    • Field Operations:Conduct on-field, door-to-door, or B2B (Business to Business) marketing to generate leads and meet sales targets.
    • Loan Processing:Collect, review, and prepare necessary documentation (KYC, income statements) from applicants to ensure quick loan processing.
    • Risk Evaluation:Conduct preliminary assessments of an applicant's creditworthiness and financial eligibility, ensuring compliance with risk management policies.
    • Client Relationship Management:Educate clients on available loan options, negotiate terms, and maintain relationships to drive repeat business.
    • Reporting & Compliance:Document sales activity, report daily to management, and adhere to regulatory standards.

    Requirements

    • Minimum of OND / HND / B.Sc in Marketing, Finance, Banking, or a related field.
    • Proven experience (2 – 4+ years) in direct sales, field marketing, or as a loan officer, preferably in a financial institution.
    • Strong negotiation and persuasive selling skills.
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure and meet strict, ambitious sales targets.
    • Resilience and self-motivation to operate in the field.

    go to method of application »

    UI / UX Specialist

    Key Responsibilities

    • Lead the design and continuous improvement of user interfaces for USSD and mobile applications, ensuring usability across diverse user segments and device types.
    • Translate business requirements and user needs into wireframes, mockups, and interactive prototypes.
    • Conduct user research, persona development, journey mapping, and usability testing to validate design decisions.
    • Collaborate closely with cross-functional teams including product managers, engineers, QA, and marketing to deliver cohesive and impactful user experiences.
    • Design for multiple user segments (retail customers, field agents, merchants) with a focus on accessibility, simplicity, and performance.
    • Ensure consistency in visual design, interaction patterns, and brand identity across all digital touchpoints.
    • Analyze user behavior using tools like Google Analytics, Hotjar, or similar to inform design iterations.
    • Stay current with emerging UI/UX trends, mobile-first design strategies, and best practices in the FINTECH space.

    Key Requirements

    • Bachelor’s Degree in Design, Computer Science, Human-Computer Interaction, Psychology, or a related field.
    • Minimum of 3 years of hands-on experience in UI/UX design, preferably within the banking, FINTECH, or digital product space.
    • Demonstrated experience designing for USSD and mobile app platforms is essential.
    • Strong portfolio showcasing a range of UI/UX projects, including mobile-first and low-bandwidth environments.
    • Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or similar.
    • Experience in User Research & Testing: Maze, Hotjar, UserTesting, Google Analytics
    • Experience in Project Management & Collaboration: Jira, Confluence, Trello, Slack
    • Experience in Version Control & Handoff: Zeplin, Abstract, Git (basic familiarity)
    • Solid understanding of responsive design, accessibility standards, and design systems.
    • Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus.
    • Strong communication skills with the ability to present and justify design decisions to stakeholders.
    • Ability to work independently and manage multiple projects in a fast-paced, agile environment.
    • Age Limit: Not more than 35 years.

    go to method of application »

    Sales Specialist (French Speaking)

    Responsibilities

    • Conduct ongoing field activations in identified high traffic corridors to drive value and volume on the remittance.
    • Target and collaborate with corridor associations and influencers, scale and optimize the remittance onboarding process
    • Educate customers on MoMo PSB’s remittance services
    • Prepare and submit weekly and monthly performance reports
    • Troubleshoot and resolve remittance-related issues
    • Laise with customers and business units to resolve remittance inquiries

    Requirements

    • B.Sc Degree / HND in Finance, Marketing, Accounting or related discipline
    • 1-2 years experience in remittance, sales and field activation
    • Must have experience working in a financial institution.
    • Fluency in French is very key
    • Ability to work across borders
    • Deep knowledge of French or local dialect for Ghana, negotiation and compliance
    • Exceptional attention to details and organizational skills
    • Excellent communication and interpersonal skills.

    go to method of application »

    Operations Support Officer

    Responsibilities

    • Review and validate onboarding data to ensure accuracy and completeness.
    • Cross-check submitted documentation against internal policies and regulatory requirements & resolve data discrepancies or missing information.
    • Maintain accurate records and audit trails of all validation and onboarding activities while ensuring full compliance with data protection, privacy, and regulatory standards.
    • Support continuous improvement initiatives for onboarding and data validation processes while managing onboarding for customers, agents, and merchants, including tracking, monitoring, and evaluating onboarding progress.
    • Act as the primary point of contact for customers, delivering exceptional service and resolving inquiries efficiently.
    • Build and maintain strong relationships with internal and external stakeholders to optimize business operations and achieve organizational objectives.
    • Log all customer complaints in the Customer Relationship Management (CRM) system, follow through to resolution, and provide timely feedback to customers.
    • Implement robust Know Your Customer (KYC) procedures to verify the identities of new clients and partners.
    • Conduct comprehensive due diligence, background checks, and documentation validation to ensure compliance with financial regulations.
    • Handle card-related customer requests and issues promptly to ensure seamless service delivery.
    • Investigate and resolve delayed or failed card transfers and withdrawals to maintain high customer satisfaction.
    • Ensure strict compliance with internal policies and regulatory standards governing banking operations.
    • Communicate effectively with internal and external stakeholders to provide timely updates on Banking operation progress.
    • Organize and archive records to support easy access, auditing, and reporting requirements.
    • Review transaction logs and supporting documentation to validate customer claims and disputes.
    • Collaborate with internal teams and external partners to achieve timely and effective dispute resolution.
    • Maintain accurate chargeback records and reports for audit, compliance, and performance reviews.
    • Perform any other duties as required, consistent with the scope of the role and level of responsibility

    Requirements

    • B.Sc./HND in Social Sciences or related discipline.
    • Relevant post graduate qualification may be an added advantage.
    • 0-3 years’ experience in area of specialization.
    • Experience in onboarding administration within the financial industry, with a strong understanding of banking operations and requirements.
    • In-depth knowledge of financial industry regulations and compliance standards, including cards operations and customer escalation resolution.
    • Exceptional attention to detail with strong organizational and time-management skills.
    • Excellent written and verbal communication, with strong interpersonal abilities.
    • Proficient in using software and digital tools for documentation, record keeping, and reporting.

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    Fibre Sales Executive - Enugu

    Key Responsibilities

    • Drive on-field broadband sales and meet daily/monthly targets
    • Conduct door-to-door marketing and close new customers
    • Provide product information and support onboarding
    • Maintain daily sales records and reports.

    Requirements

    • OND / NCE / HND / B.Sc is a plus
    • Experience: 2 - 5
    • Experience in field / D2D / telecom sales is an advantage
    • Strong communication and negotiation skills
    • Target-driven, confident, and able to work independently
    • Familiarity with Fibre products is a plus.

    go to method of application »

    Fibre Sales Executive - Abuja

    Key Responsibilities

    • Drive on-field broadband sales and meet daily/monthly targets
    • Conduct door-to-door marketing and close new customers
    • Provide product information and support onboarding
    • Maintain daily sales records and reports.

    Requirements

    • OND / NCE / HND / B.Sc is a plus
    • Experience: 2 - 5
    • Experience in field / D2D / telecom sales is an advantage
    • Strong communication and negotiation skills
    • Target-driven, confident, and able to work independently
    • Familiarity with Fibre products is a plus.

    Method of Application

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