Jobs at Aideplanet Limited

Job Description

• We are recruiting for the role of a Front Desk Representative, to undertake all receptionist and clerical activities at the desk of our client's office.
• Assisting with administrative tasks.
• Receives the guest and answers questions in person by telephone.
• Provide client support services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyse and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain client focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Responds to inquiries and refers when necessary to the appropriate official or department.
• Prepares outgoing mail, sorts and distributes incoming mails.
• Utilise effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.
• Develop process improvements to enhance service efficiency and effectiveness.

Qualifications

• HND/BSC in any discipline
• Minimum of 3 years’ cognitive experience.
• Must be computer savvy.
• Must be proficient in typing.
• Must be presentable.
• Must have excellent communication and interpersonal skills.
• Previous experience in a Front Desk Role position is an added advantage

go to method of application »

Job Description

• We are recruiting for the role of a Business Development Officer, to champion the business product and services out there.

Job Responsibilities

• Make presentations on solutions and services that meet or predict clients’ future needs
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients
• Participate in pricing the solution/service
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Track and record activity on accounts and help to close deals to meet these targets.

Qualifications

• 1 - 2 years' related experience in sales
• OND/HND/B.Sc
• Highly motivated and target driven
• Proficient in Ms-office
• Excellent selling, communication and negotiation skills

Additional Information

• Base pay + commission + allowances & Performance Bonus.