Jobs at Advantage Health Africa

Qualifications·

• Preferably BSc Pharmacy or any other related field
• At least 2 years’ experience as a Medical (detailing) Rep.
• Strong negotiation and sales skills
• Excellent verbal and written communication and presentation skills
• Excellent networking skills
• Must possess a high level of integrity and responsibility

Key Responsibilities

• Arrange appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.
• Make presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector
• Build and maintain positive working relationships with medical staff and support administrative staff
• Keep detailed records of all contacts – build a strong customer data base
• Regularly attend company meetings, technical data presentations and briefings
• Keep up to date with the latest clinical data supplied by the company, interpret, present and discuss this data with health professionals during presentations
• Monitor competitor activity and competitors' products
• Keep up to date with new developments, anticipate potential negative and positive impacts on the business and adapt strategy accordingly

go to method of application »

Qualifications·

• Preferably BSc Pharmacy or any other related field
• At least 2 years’ experience as a Medical (detailing) Rep.
• Strong negotiation and sales skills
• Excellent verbal and written communication and presentation skills
• Excellent networking skills
• Must possess a high level of integrity and responsibility
• Must be resident in the Lagos state

Key Responsibilities

• Arrange appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.
• Make presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector
• Build and maintain positive working relationships with medical staff and support administrative staff
• Keep detailed records of all contacts – build a strong customer data base
• Regularly attend company meetings, technical data presentations and briefings
• Keep up to date with the latest clinical data supplied by the company, interpret, present and discuss this data with health professionals during presentations
• Monitor competitor activity and competitors' products
• Keep up to date with new developments, anticipate potential negative and positive impacts on the business and adapt strategy accordingly

go to method of application »

  Requirements         

• B.sc/HND in social sciences or related courses 
• Minimun of 2 years work experience in similar position 
• Proven customer support experience or experience as a Client Service Representative
• Excellent communication and presentation skills
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of personalities.
• Ability to multi-task, prioritize, and manage time effectively

 Job Responsibilities 

• Manage large amounts of incoming phone calls
• Answer client inquiry & generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file document
• Take the extra mile to engage customers