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  • Posted: May 10, 2022
    Deadline: Not specified
  • Africa has millions of payments everyday day, but very few happen online. In Nigeria, just about 1% of transactions happen online. There are many barriers businesses have to face to accept payments online and that’s what Paystack is fixing. We're making progress. We've simplified the previously difficult customer experience, reduced integration time...
    Read more about this company


    Chief of Staff

    Job Description
    What does Chief of Staff mean at Paystack?

    • Paystack has grown exponentially since its inception and is at an inflexion point in its journey following the Stripe acquisition.
    • To continue on this trajectory, we are looking for someone to amplify the CEO’s capacity and impact as a Chief of Staff.
    • This is a very entrepreneurial role. You will have a unique vantage point into one of the most remarkable tech companies on the African continent.
    • No two days will look the same. It is an intense and accelerated training into what it takes to build and scale a high growth start-up.
    • You will report to the CEO and will be located in one of our Paystack markets (Nigeria, Ghana, South Africa, or Kenya) with potential flexibility for locations across Europe, Africa, or the Middle East that are +/- 3 hours from the WAT timezone.


    • What kind of work will you be doing?
    • You will spend most of your time working on tasks that should ideally have been done by the CEO (if he had 48 hours in a day!). Some tasks will be urgent escalations that take a few hours and others will be multi-week initiatives. Most of the work will fall into the following buckets:
      • Product
      • Operations and Special Projects
      • Partnerships and Business Development.

    What does it take to be successful?

    • The ideal candidate is someone who has a high intellectual capacity, is effective in generating results, and will embody our values.

    High intellectual capacity:

    • A logical thinker and strong communicator
    • Good business instincts; ability to quickly understand the key drivers of our business
    • Great product sense; ability to evaluate product experiences and user needs, and logically identify and prioritize potential solutions/improvements.
    • Creative and curious. Comfortable in bringing new perspectives to the discussion

    Effective in generating results:

    • Strong bias towards action
    • Ability to juggle multiple initiatives simultaneously, work with ambiguity and context-switch easily
    • Great at catching things in flight, creating alignment and growing it methodically
    • Self-starter and comfortable making decisions quickly with little to no supervision in fast-paced environments (You work well alone but also with people and across teams (including remote teams).

    Embodies the Paystack values:

    • Inspired and excited by our mission of accelerating digital payments and empowering businesses in Africa
    • Grit and willingness to do what it takes (even when a task isn’t glamorous)
    • Ability to see problems from others’ perspectives (empathy)
    • Kind, respectful and self-aware.

    Skills / Experience:
    It’s a plus if?

    • You have experience working in a high-growth, post-Series B company
    • Industry experience working in technology, payments or financial services
    • You have experience working in Africa and/or with multicultural teams.


    • Competitive salary
    • Stripe Equity compensation
    • Flexible working environment (including work from home budgets)
    • Full medical coverage.

    go to method of application »

    Product Strategy & Operations Officer

    About the Team

    • The Product Strategy & Operations team supports Paystack’s CEO and product leadership to develop product strategy, deliver analysis to drive the business forward, and incubate new products.
    • The team may dig into winning new market segments with our sales team, help plan, build and launch new products with a team of engineers and designers, or independently define new strategic opportunities for Paystack to pursue on its product roadmap. 
    • This is a broad and dynamic role that leads mission critical, cross-functional efforts across Paystack to bring together the right experts from all parts of the business (e.g. legal, partnerships, finance) to develop a holistic perspective on product strategy and to manage execution.
    • Whatever it is we work on will move the needle most for Paystack and our users. We care about impact - not activity - and we have fun doing it. If you like to solve hard problems, are analytical, and are a great teammate, we want to hear from you!

    About the Role
    In this role you will work across Paystack’s product pillars (Payments, New Businesses, Merchant Experience and Settlement, Expansion) to: 

    • Perform analyses and research to drive new product strategy and articulate product vision
    • Work with product, engineers, and designers on planning and launching new products
    • Explore and strike new partnership opportunities for Paystack to scale across Africa
    • Design and implement cross-functional systems and processes that Paystack needs to grow at scale
    • Incubate and help run new product teams
    • Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency

    You might be a fit if: 

    • You have 5 - 10 years of work experience. We care most about ability and potential, and this role will offer you a greater degree of responsibility and growth than you will find in other jobs. 
    • You are excited about the opportunity for fintech and building financial infrastructure in Africa. 
    • You have experience in a highly strategic, analytical, and operational role in fast-paced environments. 
    • You enjoy doing whatever it takes to execute on complex projects.
    • You’re able to scope, execute, and coordinate projects among different teams and different time zones.
    • You enjoy digging into the data, thinking from first principles, and delivering the best results.
    • You have a proven track record of working well with multiple teams and external partners. 
    • You thrive in a collaborative environment involving different stakeholders and subject matter experts, and can turn incomplete, conflicting, or ambiguous inputs into solid action plans. 
    • You are an exceptional communicator. You’re able to explain complex issues in clear, persuasive language with a strong emphasis on maintaining collaborative and productive relationships. 
    • You have a process-oriented mindset and the ability to lead people to get things done. 
    • You have experience in product or project management, taking initiatives from conception to launch. 

    Nice to Haves (truly, these are nice to have!):

    • Experience working on the African continent (especially Nigeria, South Africa, Kenya, and Egypt) 
    • Experience working in a technical domain, or closely with a team of engineers
    • Experience with SQL or a willingness/aptitude to learn
    • Experience in a high growth technology company
    • Experience in a consulting (or similar) role
    • Experience in payments


    • Competitive salary and Stripe equity compensation
    • Full medical coverage
    • MacBook Pro
    • Remote-first culture / flexible office working
    • Work from home setup stipend 
    • Monthly internet / data allowance
    • Smart, kind colleagues who’re invested in your growth.

    Method of Application

    Use the link(s) below to apply on company website.


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