Job Vacancies at MyJobMag Limited

Company Location: Asese , Ogun state

Job Description

• Maintain adequate records and information for all employees of the company
• Coordinate the Employee Recruitment process and the preparation of employment contracts
• Provide support and guidance to Managers and staff ensuring good employee relations and welfare
• Ensure that all employee data are accurate and up to date using the enterprise-wide Human Resources Payroll and Employee Self Service Package
• To assist in developing Human Resources policies promoting the company's core values and objectives
• Co-ordinate the Employee Career development and Succession Plan, identification of employee training needs and facilitating employee development across the organization.

Requirements

• Good oral and written communication skills
• Good team player
• Good interpersonal and people management skills and negotiating skills
• Good understanding of the employee recruitment process
• Strong sense of professionalism, integrity, sound judgment and tact
• Ability to maintain confidentiality
• Proficiency in the use of Human Resources and Employee Self Service enterprise-wide packages
• A minimum of 2 years working Experience
• Must be good with the use of Microsoft tools ( Excel, Word, and powerpoint).

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Job Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive and process customer's requests promptly and efficiently
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• Applicants must possess a minimum of Second Class Division for holders of BSc. and Upper Credit for HND holders.
• Must have 1 - 3  customer service experience

Skills and Competencies:

• Computer Skills (compulsory)
• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment