Job Vacancies at ipNX Nigeria Limited

Job ID: 92
Department: Product Management
Function: Product Management
Reporting to: Head, Product Management
Travel Frequency: Occassional

Purpose of the Job

• The Product Manager is responsible for managing ipNX’s set of retail products over their life cycle from ideation through development, launch sale, marketing and support and finally discontinuance.
• The role involves managing the entire portfolio of products with the primary objective of maximizing sales & profitability while also delivering complete customer satisfaction and delight. Other key responsibilities include: Product Positioning and Strategy.

Expected Key Results:

• Product Portfolio Roadmap Evolution
• Product  Innovation & Analysis
• Product Launch and Improvement
• Product Positioning & Strategy
• Product Promotion
• Product Research
• Product Performance & Management Reporting

Educational Qualifications

• Bachelor's degree in Engineering, Computer Science, or an equivalent (2.2/Upper Credit Minimum)

Functional Skills:

• Experience of delivering features and products at scale
• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
• Knowledge of principles and methods for showing, promoting, and selling products or services
• Aptitude in decision-making and problem-solving
• Products/Proposition Development and Management
• Business Case Development
• Business/Product Presentations Skills
• Demonstrable interpersonal and relationship management skills at expert level.
• Documentation and Strategic planning skills
• Excellent communication skills
• Project management skills also desirable

Work Experience:

• Minimum of 3 years track record of bringing new products to market within a Retail environment that meet the highest standards of delivery and quality
• At least 2 years plus product development, market and industry experience in a supervisory capacity
• Prior experience in product management and research
• Experience using data to illustrate business conclusions
• Product Life Cycle Management
• Knowledge of the market and industry
• Experience working in the Telecommunications industry is desirable
• Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications
• Experience working with cross-functional teams (both internal & external)

Other Requirements:

• Customer Focus
• Tech savvy
• Creativity
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning
• Ensures Accountability
• Drives Engagement
• Excellent Decision Quality

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Job ID: 93
Department: Product Management
Function: Visual Designing
Reporting to: Head, Product Management
Travel Frequency: Occassional

Purpose of the Job

• The Visual Designer is responsible for creating eye-catching and professional Graphic, UI/UX & Motion Designs for the retail business by applying global standard artistic and design principles.
• The role requires you to create the concepts, artwork and layouts for all of the division’s digital projects based on design briefs and meetings with stakeholders, solicit for approval of mockups and prototypes and then finally see through to completion, the production of these design projects.

Expected Key Results

• Visual Design
• Graphic Design
• Motion Design
• Brand Design
• UI & UX
• Product Development & Marketing
• Design Research

Educational Qualifications

• A Bachelor's degree in Engineering, Computer Science, Visual Arts, Design or related fields (2.2/ Upper Credit Minimum)

Functional Skills:

• A complete portfolio of visual design artworks for various purposes that meet the highest standards of delivery and quality
• Excellent visual, verbal and written communication skills along with presentation and negotiation skills

Work Experience:

• Minimum of 1-3 years of experience as a visual designer or similar
• Hands-on Experience with creating compelling designs as a Graphics Designer, Visual Designer or Similar
• Marketing and brand development experience
• Experience using all elements of graphic design to illustrate business concepts
• Advanced Proficiency in Image & Video Editing Software
• Advanced Proficiency in Adobe Creative Cloud (Majorly Photoshop, Illustrator & InDesign)
• Advanced Proficiency in 2D/3D Animation (with apps such as After Effects) is a plus
• Advanced Proficiency in UI/UX Apps (Adobe XD & Sketch)
• A creative storyteller with multimedia presentation abilities
• Knowledge of web programming or scripting languages such as HTML, CSS and JavaScript would be an advantage
• Proficiency in keeping up with visual design technologies and industry trends
• Ability to work independently as well as collaborate with cross-functional teams

Other Requirements:

• Creative Thinking
• Artistic Ability
• Active Listening
• Customer Focus
• Tech Savvy
• Action orientation
• Problem Solving
• Cultivate Innovation
• Resilience
• Self-Development
• Nimble Learning
• Excellent Decision Quality
• Time Management Skills
• Collaboration Skills
• Team Oriented
• Organizational Skills
• Stress Management
• Attention to Detail
• Open to Constructive Feedback

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Job ID: 14
Location: Victoria Island, Lagos
Department: Business Division
Sub-department: Sales, Network Services Division
Position level: Manager / Asst Manager
Geographic scope: Across All regions
Reports to: Head, Network Services  Division
Direct Reports:  None at the moment

Overall Job Purpose

• Analyzing business processes within the company and recommending projects of improving the effectiveness of those processes.
• Understand the structure, policies, and operations of the division’s service delivery operations.
• Interface with the customers to understand their requirements.
• Bridge the gap between the business problems and the technology solutions. Business performance analysis.

Critical relationships:

• Division Head, Marketing, Billing team, Service & Support team, Account Management teams, Customer Care team and potential Clients’, product managers, market research organization

Key Result Areas
Business Scope and Specification Management:

• Proactively seek to understand organization’s direction, structure, and strategy
• Good performance defined: Comprehensive business requirements are fully documented and agreed by all stakeholders
• Analyse and understand business problems
• Good performance defined:  Solutions delivered meet the documented requirements
• Conduct feasibility studies, from a technological and organizational perspective, and document findings
• Complete cost-benefit analysis on implementing changes to business processes, products or business unit structure
• Document ‘as is’ and ‘to be’ processes and describe the changes required to migrate to the ‘to be’ capability.
• Contribute to developing business cases to quantify current costs to serve; investment in project; and return on investment
• Elicit business requirements using a wide variety of methods such as interviews, document analysis, requirements workshops and workflow analysis. Express the requirements focused upon target user roles and goals.
• Critically evaluate information gathered from multiple sources to ensure user requests provided address underlying business needs and provide optimal benefit for ipNX.
• Extract and manipulate data from existing

Weighting: 60%
Market Assessment and Competitive Analysis:

• Oversee and review the developed business cases for new products/projects.
• Good performance defined: Documented report on market and competitive analysis.
• Monitor competitors pricing for similar.
• Good performance defined: Recommendation report on market and competitive analysis products/services and recommend corrective actions
• Determine the feasibility of new products and determine optimal pricing for the new products.
• Review and enhance the defined prices for new products/ interconnect settlement for national & international agreements/ Value Added Services/Bundling Products taking into account internal costs, competition, regulation, and market
• Weighting: 40%constraints
• Monitor pricing to ensure that the objectives are achieved (acquisitions/usage/revenue).
• Monitor the ongoing competitively and profitability of product prices
• Weighting: 40%

Job Specification
Education:  

• B.Sc in Marketing / Sales / Computer science / Information Technology / related disciplines

Technical Skills:

• Demonstrate the ability to model data and processes, experience in implementing process change and producing supporting documentation, documenting and executing test scripts experience, experience in writing business functional and non-functional requirements documents and business cases.
• Understanding of user needs and a business outcome approach. Experience in use case documentation.

Industry experience:

• Knowledge of the market, competitor behavior, and strategy.

Management skills:

• Not directly applicable but of advantage

Personal qualities:

• Positive, high energy, ‘can do’ mindset, determined, results oriented, strong people skills.
• Very inquisitive mind that seeks to understand how things work.
• Team player. Effective negotiator.
• Ability to conceptualize and think creatively.

Technology skills:  

• Highly competent in MS Excel, Word, PowerPoint and Visio

Language skills:  

• Fluent spoken and written English

Communication skills:

• Excellent written and oral communication skills; skilled at finding the right person in the organization to talk to and effectively extracting the required information.