Job Vacancies at Food Concepts Plc

Job Purpose

• The job holder will lead digital transformation, optimize enterprise applications, and deliver high-impact IT projects to drive business growth, enhance operational efficiency, and elevate customer experience across Food Concepts' brands. The job holder will spearhead cross-functional IT teams to ensure seamless project execution and system integration while maintaining alignment with organizational goals. The job holder will manage the complete IT project portfolio, prioritizing initiatives that support business objectives while incorporating industry best practices and emerging technologies.

Core Responsibilities and Key Result Areas

 IT Project & Portfolio Management

• Lead end-to-end planning, execution, and delivery of IT projects, ensuring alignment with business goals.
• Manage the IT project portfolio, prioritizing initiatives based on ROI, resources, and strategic impact.
• Develop project timelines, budgets, and resource plans, optimize efficiency and minimise risks.
• Implement Agile, Waterfall, or Hybrid methodologies to drive on-time, within-budget project delivery.
• Establish governance frameworks to ensure compliance with IT policies, security standards, and regulations.
• Conduct post-implementation reviews (PIRs) to evaluate success and identify improvement opportunities.

Enterprise Applications Leadership

• Oversee ERP, CRM, and critical business applications, ensuring performance, security, and scalability.
• Drive system integrations, upgrades, and cloud migrations to enhance operational efficiency.
• Collaborate with vendors to negotiate contracts, manage licenses, and optimize SaaS solutions.
• Implement continuous improvement initiatives to automate processes and enhance user experience.
• Ensure disaster recovery (DR) and business continuity (BCP) plans are tested and effective.
• Maintain system documentation, SOPs, and training materials for compliance and knowledge transfer.

 Stakeholder & Team Leadership

• Partner with C-suite, business units, and vendors to define requirements and deliver solutions.
• Lead change management efforts to ensure smooth adoption of new technologies and processes.
• Provide executive-level reporting on project status, risks, budgets, and business impact.
• Mentor and develop high-performing IT teams, fostering innovation and professional growth.
• Promote a customer-centric IT culture, ensuring seamless support for end-users.
• Manage stakeholder expectations, resolving conflicts and ensuring alignment on priorities.

Key Performance Indicators

• Project Delivery     - 90%+ projects delivered on time & within budget
•  Stakeholder satisfaction score ≥ 4.5/5
• System Performance - 99.5% application uptime
• Mean Time to Resolution (MTTR) < 4 hours for critical issues
• Business Impact     - ROI on IT investments
• Process efficiency gains (e.g., 20% reduction in manual work)
• Team & Leadership - Employee engagement score (IT team)

Knowledge Requirements

• Leadership and Communication
• Excellent stakeholder management skills, with the ability to work with Executives, stakeholders and third-party vendors
• Customer-centric mindset with strong leadership and communication skills
• Ability to articulate messages to diverse audiences and influence others to achieve common goals

Business Acumen

• Strong business mindset with understanding of Food Concepts’ process, systems, and digital transformation
• Knowledge of project management and process improvement methodologies

Technical Expertise

• Experience with designing and implementing information systems and systems integration
• Background in developing and implementing digital solutions
•  Project Management: Agile, Scrum, Waterfall, JIRA, MS Project
• Enterprise Systems: SAP, Oracle, Microsoft Dynamics, Salesforce
•  Integration & Cloud: APIs, Microservices, Azure/AWS
• Data & Security: GDPR, ISO 27001, ITIL

Organizational and Analytical Skills

• Strong organizational skills with attention to detail and ability to manage multiple tasks
•  Excellent reporting and documentation skills with the ability to analyze and improve processes

Job Specifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Possession of a post graduate degree in Computer Science, Project Management or related degree is an added advantage
• Certification: PMP, PRINCE2, Agile certification or relevant enterprise application certifications
• 7+ years in IT project & enterprise application management, with 3+ years in leadership roles.
• Proven success in ERP/CRM implementations, cloud migrations, and digital transformation.
• Experience in retail, F&B, or multi-brand environments (a plus)

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Job Purpose

• To ensure specific projects are implemented efficiently, successfully and within the agreed terms of the project.

Core Responsibilities and Key Result Areas

Project Administration

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result – oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution; and
• Maintain filing system ensuring safekeeping of confidential materials and documents

Key Performance Indicators

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance

Knowledge Requirements

• Good knowledge of administrative rules and regulations
• Knowledge of business process re-engineering, elaboration and implementation of new data management systems

Job Specifications

• A minimum of a Bachelor’s degree in Business administration, Public administration or related field is required.
• Possession of any relevant certification in accounting or finance is essential
• Minimum of 2 years’ experience in similar role

Decision Expectations

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Provide effective support in financial management focusing on quality assurance

go to method of application »

Job Purpose

• To ensure specific projects are implemented efficiently, successfully and within the agreed terms of the project.

Core Responsibilities and Key Result Areas

Project Administration

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result – oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution; and
• Maintain filing system ensuring safekeeping of confidential materials and documents

Key Performance Indicators

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance

Knowledge Requirements

• Good knowledge of administrative rules and regulations
• Knowledge of business process re-engineering, elaboration and implementation of new data management systems

Job Specifications

• A minimum of a Bachelor’s degree in Business administration, Public administration or related field is required.
• Possession of any relevant certification in accounting or finance is essential
• Minimum of 2 years’ experience in similar role

Decision Expectations

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Provide effective support in financial management focusing on quality assurance

go to method of application »

Job Purpose

• To support decisionmaking through precise financial analysis, comprehensive reporting, and actionable insights that enhance profitability and operational efficiency. This role involves analysing key financial and market trends to ensure the organization responds effectively to inflationary pressures and competitive challenges. It also emphasizes collaboration with crossfunctional teams to streamline business processes and guide strategic initiatives.

Core Responsibilities and Key Result Areas

Financial Analysis

• Analyse profitability trends across products, categories, and business units.
• Identify drivers of positive and negative EBITDA and provide actionable insights to management.
• Develop periodic financial reports and dashboards to support datadriven decisionmaking.
• Prepare reports on macroeconomic trends, including inflation, exchange rates, and their potential impact on the FMCG sector.
• Conduct analysis of FMCG market performance, competitor pricing, and consumer

Pricing and Inflation Management

• Regularly update raw material cost trends and recommend adjustments to pricing strategies tools.
• Maintain an uptodate database of raw material prices for reference.
• Prepare supporting data and insights for management discussions on price adjustments

Business Intelligence.

• Gather and organize data from various sources to support business decisionmaking.
• Create reports and dashboards that highlight key business metrics.
• Perform basic analysis on financial and operational data to identify trends and patterns.
• Use tools like Excel or Power BI to create clear visual representations of data

Key Performance Indicators

• Accurate profitability trend reports and actionable insights provided to management.
• Identifying key drivers of negative EBITDA leading to measurable improvements in margins.
• Timely reports on macroeconomic, and FMCG reports delivered on time to stakeholders.
• Frequency and accuracy of raw material cost updates and recommended pricing strategy adjustments
• Number of actionable insights derived from business intelligence reports and dashboards created for decisionmaking.

Knowledge Requirements

• Understanding of financial statements, profitability analysis, and key financial metrics like EBITDA, margins, and cost structures.
• Knowledge of macroeconomic factors such as inflation, exchange rates, and their impact on the FMCG sector.
• Proficiency in tools like Excel, Power BI, or other data visualization software to create reports and dashboards.
• Excellent analytical, problemsolving, and criticalthinking skills.
• Understanding of FMCG market dynamics, including competitor analysis, consumer behaviour, and industry performance.

Requirements

• Bachelor’s degree in accounting, Finance, Economics, Business Administration, or a related field.
• Certifications in Business Intelligence or any relevant certifications (e.g., Microsoft Certified: Excel, Power BI) are an asset.
• Minimum of 2 years’ experience as Business intelligence officer or similar role.
• Proven experience in financial analysis, business intelligence, or a related role.
• Experience in a QSR company in a similar role is an asset