Job Vacancies at FBN Insurance Brokers Limited

Job Objective

• Assist HTS in accessing client risk, advising Business Development team in placing insurance policies with reputable insurance companies.

Job Responsibilities

• Assist the HTS in preparing business proposals and collation of bidding process to aid Business Development activities and overall company performance goal
• Providing advice on claim management process
• Draw up a quotes for competitive insurance premium policies
• Preparation of debit and credit notes and issuance of policy certificate.
• Collecting accurate information and documents to proceed with claims payment where applicable
• Facilitate the preparation of NAICOM reports and production schedule for compliance.
• Supports claims administration and management with various Underwriting companies.
• Identifies and optimize direct marketing opportunities
• Support HTS with BUPA account management activities
• Enforce health, safety and other facility regulations
• Performs any other assigned duties as determined by the HTS.

Key Performance Indicators

• Number of sanctions received on contravention of NAICOM regulations
• No of delays in bid submission
• No of complaints from reinsurance activities.
• No of complaints and delay from Business Development Team.
• No of complaints and delay from customers.
• No of complaints from BUPA customers.
• Timely completion of documents for the renewal process of First Bank and other Subcos assets.
• No of defaults in updating of Underwriters’ security list.

Specifications / Qualifications

• A First Degree in any of the Social / Management Sciences preferably Insurance.

Minimum Experience:

• 0 - 2 years cumulative experience in Insurance Technical Operations

Professional Membership:

• Registration of CIIN is a MUST within 1 year of hire.

Competence Requirements:
Core Skills:

• Deep knowledge of Insurance
• Claims management
• BUPA management
• Research Skills
• Numerically savvy
• Understanding of relevant Insurance regulatory practices
• P/C personal productivity tools such as Microsoft Word, Excel, PowerPoint, Outlook etc.

Generic Skills:
An Ideal FBNIB person MUST be/have:

• Innovative (Disruptive and Creative in solving Problems)
• Integrity (Inspire trust and confidence in customers and co-workers)
• Respect (For self and others)
• Customer Centric (Empathetic and Focused on Customer)
• Team building skills
• Negotiations skills
• Effective communications skills

Reporting Relationship:

• Head Technical / Broking Services

Corresponding Relationships:

• Business Development,Finance and Corporate Services Team.

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Job Role Objective

• To identify sales leads, pitch insurance products/services to prospects as advised by subordinates and ensuring conversion to customers while maintaining a good working relationship with existing customers and prospects.

Job Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Developing goals for the development team and business growth and ensuring they are met.
• Attending conferences, meetings, and industry events
• Training subordinates and helping them develop their skills.
• Provide weekly/monthly/quarterly performance report to the BDM by highlight key issues, and proffer professional recommendations where necessary.
• Supply of regulatory information/data to the compliance team within timelines.

Key Performance Indicators

• Achievement of financial budget.
• Timeliness in the Preparation of Periodic business development activity report to BDM
• Number of customer relationships improved on and established.
• Ideas generation and Implementation effectiveness
• % of renewal businesses.
• No. of operational errors committed.

Qualifications

• A good First Degree, while an advanced degree such as MBA will be an added advantage

Minimum Experience:

• Minimum of 7 years cumulative experience in Sales

Professional Membership:

• Membership of CIIN is within 1 year of hire.

Competence Requirements:
Core Skills:

• Delegation, mentoring and coaching
• Must be conversant with NAICOM regulations
• High level of productivity using Microsoft office applications.
• In-depth knowledge of the industry and its current events
• The ability to handle pressure and meet deadlines

Generic Skills:
An Ideal FBNIB person MUST be/have

• Innovative (Disruptive and Creative in solving Problems)
• Integrity (Inspire trust and confidence in customers and co-workers)
• Respect (For self and others)
• Customer Centric (Empathetic and Focused on Customer
• Ability to evaluate needs of customers, and determine what products or service would best serve those needs.
• Interpersonal skills.
• Excellent negotiation skills.
• Good Communications skills (written and oral)
• Strong Selling and marketing skills
• Self-driven/proactive.
• Excellent presentation skills.

Reporting Relationship:

• Reports to: Group Head Business Development

Supervises:

• Business Development Executive
• Business Development Executive.