Graduate Technical Analyst at FBNInsurance

Job Objective

• Assist HTS in accessing client risk, advising Business Development team in placing insurance policies with reputable insurance companies.

Job Responsibilities

• Assist the HTS in preparing business proposals and collation of bidding process to aid Business Development activities and overall company performance goal
• Providing advice on claim management process
• Draw up a quotes for competitive insurance premium policies
• Preparation of debit and credit notes and issuance of policy certificate.
• Collecting accurate information and documents to proceed with claims payment where applicable
• Facilitate the preparation of NAICOM reports and production schedule for compliance.
• Supports claims administration and management with various Underwriting companies.
• Identifies and optimize direct marketing opportunities
• Support HTS with BUPA account management activities
• Enforce health, safety and other facility regulations
• Performs any other assigned duties as determined by the HTS.

Key Performance Indicators

• Number of sanctions received on contravention of NAICOM regulations
• No of delays in bid submission
• No of complaints from reinsurance activities.
• No of complaints and delay from Business Development Team.
• No of complaints and delay from customers.
• No of complaints from BUPA customers.
• Timely completion of documents for the renewal process of First Bank and other Subcos assets.
• No of defaults in updating of Underwriters’ security list.

Specifications / Qualifications

• A First Degree in any of the Social / Management Sciences preferably Insurance.

Minimum Experience:

• 0 - 2 years cumulative experience in Insurance Technical Operations

Professional Membership:

• Registration of CIIN is a MUST within 1 year of hire.

Competence Requirements:
Core Skills:

• Deep knowledge of Insurance
• Claims management
• BUPA management
• Research Skills
• Numerically savvy
• Understanding of relevant Insurance regulatory practices
• P/C personal productivity tools such as Microsoft Word, Excel, PowerPoint, Outlook etc.

Generic Skills:
An Ideal FBNIB person MUST be/have:

• Innovative (Disruptive and Creative in solving Problems)
• Integrity (Inspire trust and confidence in customers and co-workers)
• Respect (For self and others)
• Customer Centric (Empathetic and Focused on Customer)
• Team building skills
• Negotiations skills
• Effective communications skills

Reporting Relationship:

• Head Technical / Broking Services

Corresponding Relationships:

• Business Development,Finance and Corporate Services Team.