Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate organizational growth by providing comprehensive human resource services. We specialize in industries such as banking and non-banking financial institutions, pharmaceuticals, fast-moving consumer goods, man...
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The Key Accounts Manager (KAM) is responsible for managing, growing, and strengthening strategic relationships with retail chains, distributors, hospitals, and institutional buyers. The role focuses on driving revenue growth, expanding product visibility and availability, and delivering mutually beneficial commercial outcomes.
Key Responsibilities
Account Strategy & Development
- Develop and execute strategic account plans and Joint Business Plans (JBPs) aligned with company objectives.
- Lead contract negotiations, pricing agreements, listings, and commercial terms with key partners.
- Identify opportunities to expand product portfolio penetration within assigned accounts.
- Build long-term, trust-based relationships with key decision-makers and stakeholders.
Revenue & Performance Management
- Deliver agreed revenue, volume, and growth targets across key accounts.
- Monitor sales performance using dashboards, reports, and KPIs; identify gaps and implement corrective actions.
- Ensure optimal product availability, shelf presence, and visibility across partner outlets.
- Track account profitability and ensure compliance with agreed commercial terms.
Operations & Cross-Functional Coordination
- Collaborate with Supply Chain to forecast demand and prevent stock-outs or overstocking.
- Coordinate with Marketing on promotions, in-store activations, and visibility campaigns.
- Conduct routine store visits, audits, and compliance checks to ensure execution excellence.
- Ensure accurate and timely reporting of account activities and performance.
Team Collaboration & Oversight
- Supervise and support Key Account Associates or assigned field resources.
- Provide coaching, performance feedback, and on-the-job development.
- Work closely with Marketing, Supply Chain, Finance, and the National Sales Manager to deliver integrated account solutions.
Qualification & Experience Requirements
- Bachelor’s degree in Sciences, Pharmacy, Business Administration, or a related field.
- Minimum of 3–5 years’ experience in Key Accounts Management, B2B Sales, or Business Development.
- Proven experience managing retail chains, distributor networks, or large corporate accounts.
- Strong negotiation, communication, and relationship management skills.
- Demonstrated ability to analyze sales data and use insights for decision-making.
- Experience with institutional selling (HMOs, clinics, hospitals, or government institutions).
- Exposure to trade, ethical, or healthcare sales channels.
- Previous experience supervising or mentoring junior staff.
Personality & Competency Profile
The ideal candidate is:
- Relationship-driven and customer-centric.
- Commercially astute, analytical, and well-structured.
- Proactive, persuasive, and solution-oriented.
- Results-driven with strong execution discipline.
- A collaborative team player with high integrity and accountability.
Key Performance Indicators (KPIs)
- Revenue and volume growth across key accounts.
- Product listing expansion and portfolio penetration.
- Stock availability and visibility compliance.
- Account profitability and contract adherence.
- Quality of reporting and cross-functional collaboration.
Compensation & Benefits
- Salary Range: ₦400,000 – ₦500,000 per month (gross), commensurate with experience.
- Performance-based incentives linked to key account deliverables.
- Health insurance, pension, and statutory benefits.
- Paid leave and travel allowances.
- Professional development and career growth opportunities.
Work Environment
This role requires a high level of professionalism, frequent client engagement, and national travel. The Key Accounts Manager will operate in a performance-driven environment that values initiative, collaboration, and continuous improvement.
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The Medical Representative is responsible for engaging healthcare professionals through ethical detailing, building strong professional relationships, generating prescription demand, and growing market share within assigned territories while upholding the highest standards of compliance and professionalism.
KEY RESPONSIBILITIES
Ethical Detailing & HCP Engagement
- Promote assigned pharmaceutical products to doctors, pharmacists, and other healthcare professionals through ethical and compliant detailing.
- Conduct hospital, clinic, and pharmacy visits in line with approved call plans.
- Organize and participate in clinical meetings, CMEs, product presentations, and in-hospital promotional activities.
- Communicate accurate product knowledge, clinical benefits, and safety information.
Territory & Account Management
- Execute daily, weekly, and monthly call plans to optimize territory coverage.
- Build and maintain strong professional relationships with key HCPs, hospitals, and retail pharmacies.
- Ensure product visibility, availability, and optimal placement at retail and institutional levels.
- Monitor and report competitor activities, market trends, and customer feedback.
Sales & Performance Delivery
- Achieve assigned sales targets, prescription generation goals, and performance KPIs.
- Drive demand generation through strategic customer engagement and follow-up.
- Submit timely and accurate activity reports, call logs, and market intelligence reports.
Compliance & Professional Standards
- Adhere strictly to company policies, regulatory requirements, and ethical marketing guidelines.
- Maintain accurate records and ensure all promotional activities meet compliance standards.
- Represent the company with professionalism, integrity, and accountability at all times.
REQUIRED QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Pharmacy (B.Pharm), Biological Sciences, or a related discipline.
- Strong communication, presentation, and interpersonal skills.
- Ability to meet daily call rates, territory objectives, and reporting requirements.
- Genuine interest in healthcare, pharmaceutical sales, and relationship management.
- Prior experience as a Medical Representative or in pharmaceutical sales.
- Good understanding of hospital structures and retail pharmacy operations.
- Experience organizing or delivering CMEs and clinical presentations.
SKILLS & COMPETENCIES
- Excellent verbal and written communication skills.
- Strong negotiation and influencing ability.
- Territory planning and time management skills.
- Customer-focused mindset with strong relationship-building capability.
- Ability to work independently in a field-based environment.
PERSONALITY PROFILE
The ideal candidate is:
- Energetic, articulate, and disciplined.
- Emotionally intelligent and people-oriented.
- Target-driven, resilient, and eager to learn.
- Ethical, confident, and professionally grounded.
COMPENSATION & BENEFITS
- Monthly Salary: ₦250,000 – ₦350,000 (based on experience and performance).
- Performance-based incentives and bonuses.
- Field and mobility allowances.
- Health insurance and pension contributions.
- Paid leave and statutory benefits.
- Structured onboarding, continuous training, and career development opportunities.
Reports To: Regional Sales Manager / National Sales Manager
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The National Sales Manager will provide strategic and operational leadership for the company’s national sales function. The role is responsible for designing and executing the national sales strategy, building a high-performance field force, managing key accounts, and delivering sustainable revenue growth across ethical and trade channels nationwide.
KEY RESPONSIBILITIES
Strategic Sales Leadership
- Develop and execute the national sales strategy in alignment with corporate objectives.
- Translate company goals into clear regional targets, KPIs, and execution plans.
- Lead national sales forecasting, demand planning, and pipeline management.
- Drive market expansion, product penetration, and revenue growth across all regions.
Field Force Management & Execution
- Provide direct leadership and oversight to the Key Accounts Manager and Medical Representatives.
- Conduct regular field coaching, ride-along visits, and performance evaluations.
- Establish and enforce best-in-class sales execution standards.
- Implement standardized sales reporting, CRM usage, and performance dashboards.
Key Accounts & Channel Development
- Lead negotiations with major pharmacy chains, distributors, wholesalers, and institutional customers.
- Develop and manage Joint Business Plans (JBPs) with strategic partners.
- Strengthen distributor performance, coverage, product availability, and visibility.
- Drive customer retention and long-term partnership value.
Performance Management & Capability Development
- Lead monthly and quarterly national sales review meetings.
- Monitor performance against targets and initiate corrective actions where required.
- Identify capability gaps and collaborate with Learning & Development to deploy targeted training.
- Build a strong talent pipeline and high-engagement sales culture.
Governance, Compliance & Ethics
- Ensure full compliance with company policies, ethical detailing standards, and regulatory requirements.
- Promote a culture of integrity, accountability, and professionalism across the sales organization.
- Maintain accurate documentation, reporting, and audit readiness.
Cross-Functional Collaboration
- Work closely with Marketing to align brand strategies and promotional activities.
- Collaborate with Finance on budgeting, forecasting, and incentive management.
- Partner with Supply Chain to ensure optimal product availability and distribution efficiency.
QUALIFICATIONS & EXPERIENCE
Must-Have Requirements
- Bachelor’s degree in pharmacy, Life Sciences, Business Administration, or a related discipline.
- Minimum of 4–6 years progressive sales experience in pharmaceuticals, FMCG, or healthcare distribution.
- At least 3 years in a senior sales leadership or managerial role.
- Proven track record of achieving and exceeding national or multi-regional sales targets.
- Strong understanding of ethical detailing, pharmacy channels, and distributor operations.
- Excellent leadership, negotiation, analytical, and decision-making skills.
Nice-to-Have
- MBA or relevant postgraduate qualification.
- Experience managing large, multi-regional field teams.
- Proficiency in digital sales reporting systems, CRM tools, and performance dashboards.
- Demonstrated success in building and developing high-capability sales teams.
PERSONALITY & COMPETENCY PROFILE
The ideal candidate will be:
- Strategic, structured, and commercially driven.
- Confident, persuasive, and effective in stakeholder management.
- Data-oriented with strong analytical and problem-solving skills.
- A people-builder with a passion for coaching and performance excellence.
- Ethical, emotionally intelligent, resilient, and highly accountable.
COMPENSATION & BENEFITS
- Competitive monthly salary: ₦500,000 – ₦650,000
- Performance-based sales incentives
- Health insurance and pension contributions
- Annual leave and statutory benefits
- Career growth opportunities in a fast-expanding pharmaceutical organization
- Continuous training, coaching, and leadership development
- A culture founded on innovation, integrity, and execution excellence
Reports To: Chief Executive Officer (CEO)
Age Limit: Not more than 28- 40 years, must be willing to travel based on the job requirement.
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The Cutting Machine Operator will be responsible for operating, monitoring, and maintaining cutting machines to ensure smooth and efficient production. The role requires strict adherence to safety and quality standards while meeting daily production targets.
Key Responsibilities:
- Operate cutting machines according to company procedures and production schedules.
- Monitor machine performance and make necessary adjustments to maintain product quality.
- Conduct routine machine maintenance and report any malfunctions or defects.
- Ensure adherence to safety protocols and maintain a clean working environment.
- Assist in troubleshooting machine issues to minimize downtime.
- Maintain accurate production records and report to the supervisor as required.
- Work effectively across both morning and night shifts, including overtime when necessary.
Qualifications & Experience:
- Minimum of 3 years of hands-on experience operating cutting machines in a manufacturing environment.
- Strong technical knowledge of machine operations and maintenance.
- Ability to work efficiently under pressure and meet production deadlines.
- Willingness to relocate to Enugu.
- Ability to work both independently and as part of a team.
Work Schedule:
- Morning Shift: Monday to Friday; Saturday half-day (closing by 1:00 pm)
- Night Shift: Monday to Friday; Saturday off
- Sunday: Off for all shifts
- Overtime: As needed, compensated according to company policy
Key Competencies:
- Attention to detail
- Mechanical aptitude
- Time management
- Team collaboration
- Safety-conscious mindset
Location: Emene, Enugu, Enugu State, Nigeria
Work Arrangement: 2-shift system (Morning and Night Shifts)
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A leading polythene manufacturing company in Emene, Enugu, is seeking an experienced Flexo Printing Machine Operator to manage, operate, and maintain flexographic printing machines. The ideal candidate will have strong hands-on experience in polythene printing, ensuring high-quality output while maintaining safety and operational standards.
Key Responsibilities:
- Operate flexo printing machines efficiently, adhering to production schedules and quality standards.
- Perform routine machine maintenance, troubleshooting, and minor repairs as needed.
- Monitor print quality, ensuring color accuracy, registration, and overall product consistency.
- Collaborate with the production team to optimize workflow and minimize downtime.
- Follow safety protocols and maintain a clean and organized work environment.
- Document production data, machine performance, and report issues promptly to supervisors.
- Work flexible shifts (morning and night) with possible overtime when production needs arise.
Work Schedule:
- Shifts: Morning and Night shifts.
- Monday to Friday: Full-day work.
- Saturday: Morning shift closes at 1 PM; Night shift off.
- Sunday: Off for all shifts.
- Overtime: Paid separately when required.
Requirements:
- Minimum of 3 years hands-on experience operating flexo printing machines in a polythene production environment.
- Strong technical knowledge of flexographic printing processes and machinery.
- Ability to work in shifts and flexible hours when needed.
- Attention to detail and commitment to quality.
- Willingness to relocate to Emene, Enugu, if not already residing locally.
Key Competencies:
- Mechanical aptitude and problem-solving skills.
- Ability to work under pressure and meet production deadlines.
- Teamwork and communication skills.
- Commitment to safety and quality standards
Reports To: Production Supervisor / Plant Manager
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The Gravo Printing Machine Operator will be responsible for operating, maintaining, and monitoring gravo printing machines to ensure efficient and accurate production of polythene products. The ideal candidate must have strong technical skills, hands-on experience, and a commitment to quality and safety standards.
Key Responsibilities
- Operate gravo printing machines efficiently, ensuring high-quality output.
- Conduct routine maintenance and troubleshooting of machines to minimize downtime.
- Monitor production processes and adjust settings as necessary for optimal performance.
- Always ensure compliance with safety and quality standards.
- Maintain a clean and organized work area.
- Collaborate with team members to meet production targets and deadlines.
- Report any machine faults or production issues to the supervisor promptly.
- Perform overtime work when required, compensated according to company policy.
Work Schedule
- Morning Shift: Monday to Friday, Saturday half-day (until 1 PM), Sunday off.
- Night Shift: Monday to Friday, Saturday off, Sunday off.
- Overtime: Paid separately, applicable when production demands arise.
Requirements
- Minimum of 3 years of hands-on experience operating gravo printing machines in a production setting.
- Strong technical knowledge and problem-solving skills.
- Ability to work in shifts and adapt to a flexible schedule.
- Willingness to relocate to Enugu.
- Attention to detail, reliability, and commitment to quality.
Benefits
- Competitive salary based on experience.
- Overtime pay according to company policy.
- Opportunity to work in a leading polythene manufacturing company.
- Safe and structured work environment with room for professional growth.
Work Arrangement: Two-shift system (Morning & Night)
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The Laminating Machine Operator will be responsible for operating and maintaining laminating machinery, ensuring smooth production processes, and delivering high-quality polythene products in line with company standards.
Key Responsibilities
- Operate and monitor laminating machines to ensure optimal performance.
- Perform routine checks and maintenance on machinery to prevent breakdowns.
- Ensure adherence to safety protocols and company production standards.
- Troubleshoot minor mechanical issues and report major faults to maintenance personnel.
- Maintain accurate production records and logs.
- Collaborate with team members and supervisors to meet daily production targets.
- Participate in overtime work when required, with overtime compensated separately.
Position Requirements
- Minimum of 3 years’ hands-on experience operating laminating machines or similar production equipment.
- Strong technical aptitude and understanding of machine operations.
- Ability to work in a fast-paced manufacturing environment.
- Willingness to work in shifts (morning and night) and adapt to a flexible schedule.
- Readiness to relocate to Enugu.
Work Schedule:
- Monday to Friday: Full working day
- Saturday: Half-day for morning shift (ending by 1 pm); night shift off
- Sunday: Off for all shifts
Benefits
- Competitive monthly salary based on experience
- Overtime pay when required
- Opportunity to work with a leading polythene manufacturer
Work Arrangement: 2-shift system (Morning and Night Shifts)
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The Multilayer/Extrusion Machine Operator will be responsible for operating, monitoring, and maintaining multilayer/extrusion machinery to ensure smooth production processes. The ideal candidate will have strong technical expertise, hands-on experience, and a commitment to safety and quality standards.
Key Responsibilities:
- Operate and monitor multilayer/extrusion machines to ensure continuous production.
- Perform routine checks and maintenance of machines to prevent breakdowns.
- Troubleshoot minor machine faults and coordinate with maintenance teams for repairs.
- Ensure compliance with safety, quality, and operational standards.
- Maintain accurate production logs and reports.
- Assist in training junior operators when necessary.
- Work in shifts as assigned, including readiness for overtime when needed.
Qualifications and Requirements:
- Minimum of 3 years of hands-on experience in multilayer/extrusion operations.
- Strong technical knowledge of extrusion machinery and processes.
- Ability to work in a fast-paced production environment and under shift schedules.
- Willingness to relocate to Enugu.
- Strong problem-solving skills and attention to detail.
- Commitment to safety and adherence to company policies.
Work Schedule:
- 2-shift system: Morning and Night shifts
- Monday to Friday
- Saturday: Half-day for morning shift (closes by 1 PM), off for night shift
- Sunday: Off for all shifts
- Overtime applicable when necessary and compensated separately
Benefits:
- Competitive salary based on experience
- Shift allowance where applicable
- Overtime pay for additional hours
- Opportunity to work with a leading polythene manufacturing company
Location: Emene, Enugu, Enugu State
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The Recycling Machine Operator is responsible for operating, monitoring, and maintaining recycling machinery to ensure smooth production of recycled polythene products. The role demands hands-on technical expertise, attention to detail, and a commitment to safety standards.
Key Responsibilities:
- Operate and monitor recycling machines to ensure efficient production.
- Perform routine maintenance and troubleshooting of machines to minimize downtime.
- Ensure quality control of recycled materials according to company standards.
- Maintain a clean, safe, and organized work environment.
- Adhere to health, safety, and environmental regulations.
- Report machine performance, production issues, or maintenance needs to supervisors.
- Work flexible shifts, including overtime, as required.
Work Schedule:
- Full-time, 2-shift arrangement: Morning and Night shifts
- Monday to Friday: Regular shifts
- Saturday: Half-day for morning shift (ends by 1 PM); Night shift off
- Sunday: Off for all shifts
- Overtime as required, compensated separately
Qualifications and Requirements:
- Minimum of 3 years of hands-on experience in operating recycling machinery or related equipment.
- Technical understanding of machine operation and troubleshooting.
- Ability to work in a team-oriented environment and follow standard operating procedures.
- Physically fit and able to handle the demands of shift work.
- Willingness to relocate to Enugu.
Location: Emene, Enugu, Enugu State
Method of Application
Interested and qualified candidates should send their CV and portfolio to: recruit@elizabethmaddeux.com using the job title as subject of the mail
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