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  • Posted: Nov 26, 2024
    Deadline: Not specified
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  • Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in Nigeria. The firm was established in 1952 by Mr. Akintola Williams, FCA, CFR, CBE, the doyen of the accountancy profession in Nigeria. Our approach to corporate responsibility is shaped by the recognition...
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    Employee Relations and Engagement Manager

    Job Description

    On behalf of our client in the healthcare services sector, Deloitte is recruiting a highly skilled and experienced Employee Relations and Engagement Manager to join the organization in Abuja, Nigeria. This strategic role will be responsible for fostering positive employee relations, driving employee engagement, and ensuring a positive and productive work environment. The role involves managing employee inquiries, resolving conflicts, and implementing initiatives to enhance employee satisfaction and retention.

    • Manage employee relations issues, including grievances, disciplinary actions, and performance management.
    • Conduct investigations and resolve conflicts in a fair and timely manner.
    • Develop and implement strategies to improve employee engagement and morale.
    • Plan and execute employee events, such as team-building activities, social gatherings, and company picnics
    • Support the implementation of performance management processes, including goal setting, performance reviews, and coaching.
    • Identify and develop high-potential employees.
    • Analyze employee turnover data to identify trends and root causes.
    • Develop and implement change management strategies to minimize resistance and maximize adoption of new initiatives.
    • Ensure compliance with employment laws and regulations, including equal employment opportunity, labor relations, and workplace safety.

    Qualifications

    • Bachelor’s degree in human resources, Business Administration, or a related field
    • Master’s degree in human resources, Organizational Development, or a related field is an added advantage
    • 10-12 years’ progressive experience in handling employee relations issues, including investigations, disciplinary actions, and conflict resolution
    • HR certification (e.g., CIPM, SHRM or HRCI) or any relevant certificate
    • Experience working in a global organization and managing employee relations across different cultures and time zones.

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    Palliative Care Specialist

    Job Purpose

    The Palliative Care Specialist is responsible for providing compassionate, patient-centered care to individuals with cancer and haematological disorders who require palliative care services. The role involves managing symptoms, enhancing quality of life, and supporting patients and their families throughout the course of illness. The specialist will collaborate with oncologists, haematologists, and other multidisciplinary healthcare providers to ensure that patients receive holistic care. This position also involves providing guidance on end-of-life care, pain management, and psychosocial support for patients and families.The Palliative Care Specialist is responsible for providing compassionate, patient-centered care to individuals with cancer and haematological disorders who require palliative care services. The role involves managing symptoms, enhancing quality of life, and supporting patients and their families throughout the course of illness. The specialist will collaborate with oncologists, haematologists, and other multidisciplinary healthcare providers to ensure that patients receive holistic care. This position also involves providing guidance on end-of-life care, pain management, and psychosocial support for patients and families.

    Core Responsibilities

    Patient Care and Symptom Management

    • Provide comprehensive palliative care to patients with cancer and haematological conditions, focusing on symptom relief and quality of life.
    • Develop and implement individualized care plans addressing pain, nausea, fatigue, dyspnoea, and other symptoms associated with advanced cancer and blood disorders.
    • Administer medications, including opioids and adjuvants, for effective symptom management, while monitoring and adjusting doses based on patient response.
    • Provide holistic care, addressing the physical, emotional, social, and spiritual needs of patients and their families.

    Collaboration and Multidisciplinary Care

    • Work closely with oncologists, haematologists, and nurses to develop and deliver comprehensive palliative care plans.
    • Participate in case conferences, family meetings, and interdisciplinary rounds to ensure the integration of palliative care with ongoing treatment.
    • Provide education and support to the multidisciplinary team on the principles and practices of palliative care.

    End-of-Life Care and Advance Care Planning

    • Guide patients and families through the process of advance care planning, including discussions on treatment goals, do-not-resuscitate (DNR) orders, and end-of-life wishes.
    • Facilitate conversations about death and dying, ensuring patients’ values and preferences are respected throughout their care.
    • Support families in managing the emotional and psychological challenges of end-of-life care.

    Patient and Family Education and Support

    • Educate patients and families on the nature of their condition, the goals of palliative care, and strategies for managing symptoms.
    • Provide emotional and psychosocial support to help patients and families cope with the challenges of chronic and terminal illness.
    • Address concerns about pain management, nutrition, mobility, and the psychological aspects of living with a terminal illness.

    Governance, Documentation, and Compliance

    • Ensure accurate documentation of patient care, treatment plans, and progress in line with hospital and regulatory standards.
    • Maintain compliance with relevant ethical guidelines, hospital policies, and the Medical and Dental Council of Nigeria (MDCN).
    • Participate in audits and quality improvement initiatives to enhance palliative care services.
    • Uphold standards of practice in line with national and international palliative care guidelines.

    Research and Continuous Professional Development

    • Engage in clinical research, particularly studies focused on improving palliative care practices for oncology and haematology patients.
    • Participate in continuous professional development activities, including attending workshops, seminars, and conferences.
    • Mentor junior healthcare professionals and contribute to the education and training of medical students and residents in palliative care principles.

    Qualifications

    Educational Requirements

    • Medical Degree (MBBS, MBChB or its equivalent) from a recognised Institution.
    • Completion of Residency program
    • Pass in the Primary Fellowship Examination of the National Postgraduate Medical College of Nigeria (NPMCN) or its equivalent in the relevant specialty within the past 4 years. (For Nigerians only)

    Professional Requirements

    • Valid medical license and registration
    • Membership in relevant medical associations, such as the Nigerian Palliative Care Association, International Association for Hospice & Palliative Care or its equivalent

    Experience Requirements

    • Minimum of 3-5 years of experience in a clinical setting, with a focus on oncology or haematology.
    • Experience in palliative care, particularly in the management of advanced cancer and haematological disorders, is required.
    • Experience in end-of-life care, advanced care planning, and symptom management in terminal illness.
    • Prior experience in multidisciplinary team collaboration and working with patients and families in crisis or distress.

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    Rotational Nurse

    Job Purpose

    The Rotational Nurse is responsible for delivering high-quality nursing care to patients with oncological and haematological conditions. The nurse will work in rotation within the oncology and haematology function, ensuring comprehensive care that includes assessment, treatment, education, and support for patients and their families. The role demands a deep understanding of cancer care, blood disorders, and related treatments, including chemotherapy and blood transfusions.

    Core Responsibilities

    Clinical Care

    • Provide direct patient care for oncology and haematology patients, including administration of medications, chemotherapy, and blood products.
    • Monitor patients’ responses to treatment, identify potential complications, and take appropriate action.
    • Perform comprehensive assessments of patients to inform treatment plans and nursing interventions.
    • Manage and maintain central lines and infusion devices, ensuring infection control protocols are strictly followed.
    • Assist in the preparation and recovery of patients undergoing procedures.

    Department-Specific Care

    • Adjust care delivery methods to align with each department’s protocols.
    • Rotate through wards, ICUs, emergency, and outpatient clinics as scheduled.
    • Learn and follow department-specific procedures to ensure patient safety.
    • Participate in team briefings to understand unique departmental needs.

    Patient Education and Support

    • Educate patients and their families about treatment plans, side effects, and self-care practices during and after treatment.
    • Offer emotional support to patients and families, providing resources for coping strategies and mental health support as needed.
    • Advocate for patient needs and coordinate with other healthcare professionals to ensure holistic care.

    Multidisciplinary Collaboration

    • Work closely with doctors, pharmacists, and other members of the multidisciplinary team to plan and implement patient care.
    • Attend and contribute to team meetings, case reviews, and clinical rounds.
    • Maintain open and effective communication within the healthcare team to facilitate coordinated patient management.

    Documentation and Reporting

    • Maintain accurate and detailed patient records, including assessments, treatments, and progress notes.
    • Report any changes in patient condition to the attending physician and relevant team members promptly.
    • Ensure compliance with hospital policies for patient documentation and data confidentiality.

    Safety and Compliance

    • Adhere to safety protocols related to handling and administration of chemotherapy and other hazardous drugs.
    • Follow infection control guidelines to protect patients and staff, including the use of personal protective equipment (PPE).
    • Participate in ongoing quality improvement initiatives and risk management activities.

    Training and Development

    • Engage in continuous professional development to stay current with advancements in oncology and haematology nursing practices.
    • Participate in training and mentorship programs to support junior nursing staff.
    • Contribute to the development and implementation of evidence-based practices within the unit.

    Educational Requirements

    • Bachelor’s degree in nursing or equivalent from a recognized institution.
    • Completion of post-basic training in oncology or haematology nursing is an advantage.

    Professional Requirements

    • Valid practising license and registration.
    • Membership in relevant nursing associations.
    • Basic and Advanced Life Support certification.

    Experience Requirements

    • Minimum of 3-5 years of nursing experience, with at least 2 years in an oncology or haematology setting.
    • Experience in administering chemotherapy and managing haematology-related procedures is essential.

    Competency Requirements

    Knowledge Requirements

    • In-depth knowledge of cancer and blood disorder treatment protocols and nursing care.
    • Familiarity with chemotherapy drugs, their administration, and side effect management.
    • Understanding of infection control practices and safety protocols for handling hazardous substances.
    • Knowledge of pain management and palliative care practices.
    • Awareness of patient psychological and emotional support techniques.

    Skill Requirements

    • Strong clinical skills in oncology and haematology nursing care.
    • Excellent interpersonal and communication skills for effective patient and team interactions.
    • Strong organizational and time management skills.
    • Attention to detail in patient assessment and documentation.
    • Problem-solving skills to respond to patient needs and treatment challenges.
    • Commitment to continuous learning and professional development.

    Personal Abilities

    • Professional attitude towards work
    • Shares the AMCE’s vision.
    • Proactive and organized.
    • Commitment to clinical governance / improving quality of patient care.
    • Has personal and professional credibility and commands the respect of colleagues and peers. 
    • Supportive and approachable and capable of inspiring confidence in staff members.
    • Commitment to caring for others.
    • Ability to work collaboratively as part of a multidisciplinary team.
    • High levels of honesty and integrity
    • Empathy and the ability to provide compassionate care.

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    Specialist Nurse OutPatient Clinic

    Job Purpose

    The Specialist Nurse-Outpatient Clinic is responsible for delivering high-quality nursing care to patients attending the AMCE clinic for consultations, treatments, and follow-up care. This role involves comprehensive patient assessments, care coordination, treatment administration, and patient education. The nurse will collaborate with physicians and other healthcare professionals to ensure effective patient management and a positive healthcare experience. The position requires strong clinical expertise, organizational skills, and a commitment to upholding healthcare standards and patient safety.

    Core Responsibilities

    Patient Assessment and Care

    • Perform initial and follow-up patient assessments, recording vital signs, medical history, and current health concerns.
    • Assist in the development and implementation of personalized care plans.
    • Administer medications, wound care, and other treatments as prescribed by physicians.
    • Monitor patient progress and communicate any significant changes to the medical team.

    Care Coordination

    • Coordinate patient flow within the AMCE clinic to ensure timely and efficient care.
    • Schedule follow-up appointments and referrals to other specialists or diagnostic services as needed.
    • Collaborate with other healthcare professionals to ensure comprehensive patient care and continuity.

    Patient Education and Counseling

    • Provide education to patients and their families about diagnoses, treatment plans, medications, and self-care practices.
    • Counsel patients on preventive care, lifestyle modifications, and the importance of adherence to treatment protocols.
    • Address patient questions and concerns to enhance their understanding of their health conditions and treatment.

    Clinical Support

    • Prepare and assist physicians during examinations, procedures, and treatments.
    • Maintain sterile techniques and infection control practices during clinical procedures.
    • Ensure that all medical equipment used in the AMCE clinic is properly maintained and in good working order.

    Documentation and Reporting

    • Maintain accurate and detailed patient records, including assessments, treatments, and progress notes.
    • Complete necessary clinic documentation and reports in a timely manner.
    • Report adverse reactions and unexpected changes in patient condition to the appropriate healthcare provider.

    Quality Improvement

    • Participate in quality improvement initiatives aimed at enhancing AMCE clinic operations and patient care standards.
    • Engage in training and professional development programs to stay updated on best practices in outpatient care.

    Qualifications

    Educational Requirements

    • Bachelor’s degree in Nursing or equivalent from a recognized institution.
    • Completion of post-basic training in oncology or haematology nursing is an advantage.

    Professional Requirements

    • Valid practising license
    • Membership in relevant medical associations, such as the Oncology Nursing Society of Nigeria or its equivalent.

    Experience Requirements

    • Minimum of 5 years of clinical nursing experience, with at least 2 years in an outpatient or clinic setting.
    • Experience in patient education, care coordination, and managing treatment procedures.

    Competency Requirements

    Knowledge Requirements

    • Understanding of outpatient clinic operations and care protocols.
    • Knowledge of medical conditions commonly treated in an outpatient setting and their management.
    • Familiarity with infection control practices and patient safety regulations.
    • Awareness of patient education methods and resources.

    Skill Requirements

    • Strong clinical and patient assessment skills.
    • Effective communication and interpersonal skills.
    • Excellent organizational and time management capabilities.
    • Ability to work collaboratively within a multidisciplinary team.
    • Proficiency in maintaining accurate and detailed documentation.
    • Compassion and empathy for delivering patient-centred care.
    • Strong problem-solving and critical-thinking skills.

    Personal Abilities

    • Professional attitude towards work
    • Shares the AMCE’s vision.
    • Proactive and organized.
    • Commitment to clinical governance / improving quality of patient care.
    • Has personal and professional credibility and commands the respect of colleagues and peers. 
    • Supportive and approachable and capable of inspiring confidence in staff members.
    • Ability to work collaboratively as part of a multidisciplinary team.
    • High levels of honesty and integrity
    • Empathy and the ability to provide compassionate care.

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    Specialist Nurse, Post-Anaesthesia Care Unit (PACU)

    Job Purpose

    The Specialist Nurse, Post-Anaesthesia Care Unit (PACU) will play a critical role in providing high-quality post-operative care to patients recovering from cardiovascular, surgical and procedures in the Post-Anaesthesia Care Unit. The job holder is responsible for assessing, planning, implementing, and evaluating patient care, ensuring a smooth transition from the operating room to the recovery room.

    Core Responsibilities

    Patient Assessment and Care

    • Conduct comprehensive assessments of patients' physiological status upon arrival to the PACU, including vital signs, pain levels, and overall condition.
    • Develop and implement individualized care plans based on patient needs and medical orders.
    • Monitor patients' vital signs, respiratory status, and cardiovascular function.
    • Administer medications and treatments as prescribed by the physician.
    • Administer and titrate pain medications appropriately to manage postoperative pain effectively and minimize patient discomfort.
    • Identify and manage post-operative complications such as bleeding, arrhythmias and respiratory diseases.
    • Provide pain management interventions, including pharmacological and non-pharmacological techniques.

    Procedural Support

    • Assist with the induction and emergence of anesthesia.
    • Position patients for surgery and maintain patient safety during procedures.
    • Assist with airway management and ventilation as needed.
    • Monitor and manage patient temperature and prevent hypothermia.
    • Collaborate with the surgical team to ensure a smooth and efficient surgical process.

    Emergency Response

    • Respond promptly to medical emergencies, such as cardiac arrest or respiratory distress.
    • Initiate advanced life support measures, including CPR and defibrillation.
    • Administer emergency medications and treatments.

    Patient Education and Discharge Planning

    • Educate patients and their families about post-operative care, pain management, and discharge instructions.
    • Coordinate discharge planning with the healthcare team to ensure a smooth transition to home or a rehabilitation facility.
    • Provide emotional and psychological support to patients and families, addressing concerns and providing reassurance during recovery.

    Safety and Compliance

    •  Ensure compliance with established standards of care, guidelines, and protocols for PACU nursing practice.
    • Maintain accurate and timely documentation of patient assessments, interventions, and responses to treatment.
    • Adhere to strict infection prevention and control practices, including hand hygiene, aseptic technique, and proper disposal of sharps and biohazardous waste.
    • Promptly report any adverse events or incidents to the appropriate authorities, including near misses and sentinel events.

    Quality Improvement

    • Participate in quality improvement initiatives to enhance patient outcomes and reduce complications.
    • Contribute to the development and implementation of evidence-based practice guidelines.
    • Collect and analyze data to identify trends and opportunities for improvement.

    Training and Professional Development

    • Contribute to ongoing education programs for nursing staff and assist with training on cardiovascular care and anesthesia-related issues.
    • Support the education and mentorship of junior nursing staff and students.
    • Stay updated with research and evidence-based practices in PACU care.

    Qualifications

    Educational Requirements

    • Bachelor’s degree in nursing (BSc Nursing) or equivalent from a recognized institution.
    • Completion of post-basic training in perioperative nursing is an advantage.

    Professional Requirements

    • Valid nursing license
    • Membership in relevant medical associations
    • Advanced Life Support (ALS), Post-Anaesthesia care or other relevant certification is an added advantage

    Experience Requirements

    • Minimum of 3-5 years’ experience in a critical care setting. Experience in PACU or recovery settings preferred
    • Direct experience in surgical settings, particularly cardiovascular and other major surgeries
    • Proficiency in recognizing and responding to post-operative complication

    Knowledge Requirements

    • Strong knowledge of cardiovascular anatomy, physiology, and common cardiovascular surgeries (e.g., valve replacement)
    • Knowledge in managing cardiovascular conditions, surgical interventions, and anaesthesia-related recovery. 
    • Expertise in airway management, monitoring techniques and emergency protocols

    ​Skill Requirements

    • Effective communication skills to interact with patients, families, and healthcare team members.
    •  Strong problem-solving skills and the ability to perform effectively in sensitive situations.
    • Excellent organizational and time management skills.
    • Proficiency in patient assessment and critical-thinking abilities to prioritize patient safety.
    • Strong collaborative skills to work seamlessly within a fast-paced multidisciplinary environment.
    • Good leadership skills to mentor junior staff and take initiative

    ​Personal Abilities

    • Professional attitude towards work
    • Shares the AMCE’s vision
    • Proactive and organized
    • Commitment to clinical governance / improving quality of patient care
    • Has personal and professional credibility and commands the respect of colleagues and peers
    • Supportive and approachable and capable of inspiring confidence in staff members
    • Ability to manage stress and maintain composure in high-pressure situations
    • High attention to detail 
    • Openness to new ideas and continuous improvement
    • Ability to manage multiple tasks simultaneously
    • High levels of honesty and integrity
    • Empathy and compassion for patients, with a focus on delivering patient-centred care

    go to method of application »

    Specialist Nurse (Outpatient Cardiology Clinic)

    Job Purpose

    The Specialist Nurse (Outpatient Cardiology Clinic) will be responsible for providing comprehensive care to patients with cardiac conditions. He/She will carry out activities such as assessing patients, administering medications, educating patients, and coordinating care with other healthcare professionals etc.

    Core Responsibilities

    Patient Care:

    • Conduct thorough assessments of patients, including taking detailed medical histories, performing physical examinations, and reviewing diagnostic test results.
    • Provide clear and concise patient education on cardiac conditions, medications, lifestyle modifications, and self-care strategies.
    • Assist patients in managing symptoms such as chest pain, shortness of breath, and fatigue.
    • Respond to acute cardiac events and initiate appropriate interventions.

    Clinical Procedures:

    • Perform and interpret ECGs to identify arrhythmias, ischemia, and other cardiac abnormalities.
    • Monitor blood pressure and identify hypertension or hypotension.
    • Perform venipuncture to obtain blood samples for laboratory testing.
    • Administer intravenous medications and fluids under the supervision of a physician.
    • Perform point-of-care tests, such as rapid cardiac troponin tests and blood glucose monitoring.

    Diagnostic Procedures:

    • Assist with non-invasive cardiac procedures, such as stress tests, Holter monitoring, and echocardiograms.
    • Collect and document patient data, including vital signs, symptoms, and test results.

    Coordination and Collaboration:

    • Work closely with cardiologists, other nurses, and allied health professionals to ensure seamless patient care.
    • Coordinate referrals to other specialists as needed.
    • Schedule and manage patient appointments efficiently.
    • Maintain accurate and up-to-date patient records.

    Quality Improvement and Research:

    • Participate in quality improvement initiatives to enhance patient care and outcomes.
    • Contribute to clinical research studies to advance the field of cardiology.
    • Stay updated with the latest evidence-based guidelines and incorporate them into clinical practice.

    Qualifications

    Educational Requirements

    • A relevant nursing degree, such as a Bachelor of Science in Nursing (BSN) or a Diploma in Nursing.
    • A postgraduate qualification in cardiology nursing or a related specialty will be an added advantage.
    • Registration with the appropriate nursing regulatory body.

    Professional Requirements

    • Specialized certifications in cardiac nursing or advanced cardiac life support (ACLS) will be an added advantage.
    • Current and valid nursing license
    • Active participation in continuing education programs to maintain competency and stay updated on the latest advancements in cardiology.

    Experience Requirements

    • Minimum of 3-5 years of clinical experience in a cardiology setting, with a focus on outpatient care.
    • Proven ability to assess and manage patients with a wide range of cardiac conditions, including heart failure, coronary artery disease, arrhythmias, valvular heart disease, and hypertensive heart disease.
    • Extensive experience in performing and assisting with non-invasive cardiac procedures, such as electrocardiograms (ECGs), stress tests, Holter monitoring, and blood pressure monitoring.
    • Proficiency in administering medications, including intravenous medications, under the supervision of a physician.
    • Experience in providing comprehensive patient education on cardiac conditions, medications, lifestyle modifications, and self-care strategies.
    • Proven ability to collaborate effectively with cardiologists, other nurses, and allied health professionals.
    • Involvement in quality improvement initiatives to enhance patient care and outcomes.
    • Experience in maintaining accurate and up-to-date patient records.
    • Ability to respond effectively to cardiac emergencies and initiate appropriate interventions.
    • Experience in working with patients from diverse cultural and socioeconomic backgrounds.
    • Experience in telehealth or remote patient monitoring.
    • Experience in clinical research or clinical trials.
    • Experience in mentoring and supervising junior staff.

    Knowledge Requirements

    • In-depth understanding of the structure and function of the cardiovascular system.
    • Knowledge of the pathophysiology of various cardiac conditions, including coronary artery disease, heart failure, arrhythmias, and valvular heart disease.
    • Understanding of cardiac medications, their indications, side effects, and interactions.
    • Knowledge of various diagnostic tests used in cardiology, including ECGs, stress tests, echocardiograms, and cardiac catheterization.
    • Knowledge of current clinical guidelines and best practices in cardiology.
    • Knowledge of emergency procedures, such as cardiopulmonary resuscitation (CPR) and advanced cardiac life support (ACLS).

    Skill Requirements 

    • Ability to assess and monitor patients' vital signs, cardiac symptoms, and overall condition.
    • Effective communication skills to interact with patients, families, and healthcare team members.
    • Proficiency in performing ECGs, blood pressure measurements, and other clinical procedures.
    • Ability to troubleshoot problems and make sound clinical decisions.
    • Effective time management skills to prioritize tasks and meet deadlines.
    • Proficiency in using electronic health records and other computer software.

    Personal Abilities

    • Ability to understand and respond to patients' emotional needs.
    • Adherence to ethical principles and maintaining confidentiality.
    • Meticulous attention to detail in documentation and patient care.
    • Ability to adapt to changing clinical situations and priorities.
    • Ability to work effectively with other healthcare professionals.
    • Self-motivated and able to work independently.
    • Commitment to continuous learning and professional development.

    go to method of application »

    Public Relations Manager

    Job Purpose

    The Public Relations Manager will oversee media relations, write engaging press releases, coordinate public events, and manage crisis communications. The role holder will promote AMCE's corporate image and manage interactions with the media and other corporate entities.

    Core Responsibilities

    Strategic Communication Planning and Reporting

    • Develop and implement comprehensive corporate communication strategies and programmes relevant to AMCE’s strategic goals and objectives.
    • Align communication plans with business goals and ensure consistent messaging across platforms.
    • Assists in developing the department’s budget per the organisation's strategic and operational plans.
    • Analyse communication metrics and KPIs to measure effectiveness to inform future strategies for AMCE.
    • Prepare regular reports on communication activities and their impact.
    • Monitor media coverage and public perception of AMCE within and outside Nigeria. 

    Media/Public Relations

    • Develop and maintain positive relationships with journalists, bloggers, and other media representatives.
    • Pitch newsworthy stories and proactively secure media coverage for AMCE.
    • Draft and distribute press releases, media advisories, and other communication materials for media outlets.
    • Manage media inquiries and serve as the company’s spokesperson for designated media interactions.
    • Support and manage press conferences, media briefings and interviews.

    Content Creation and Management

    • Develop compelling and informative content across various formats, such as press releases, website copy, social media posts, blog articles, and internal communications materials.
    • Research and write content that aligns with brand messaging and audience interests.
    • Maintain a consistent brand voice and tone across all communication channels.
    • Oversee and support the development of corporate presentations, reports and other marketing materials and produce high-quality content.

    Social Media Management

    • Develop and execute a strategic social media plan to drive brand awareness, engagement, and community building.
    • Create and curate engaging social media content, including text, images, and videos.
    • Monitor and respond to social media comments and messages in a timely and professional manner.
    • Analyze social media performance and adapt strategies based on insights.

    Internal Communications

    • Develop and implement internal communication plans to keep employees informed, engaged, and aligned with company goals.
    • Craft internal communication materials such as employee newsletters, intranet content, and company-wide announcements.
    • Facilitate internal communication channels to foster transparency and employee engagement.

    Reputation Management and Crisis Communication

    • Monitor and analyse public perception of AMCE, as well as manage online reviews to maintain a positive image of the company’s brand.
    • Develop and implement crisis communication plans.
    • Manage communication during crises to protect the company’s reputation.

    Qualifications

    Educational Requirements

    • Bachelor's degree in Public Relations, Mass Communications, Journalism, or a related field
    • Master’s degree/ MBA is an added advantage

    Professional Requirements

    • Certifications in communications or public relations and membership of professional bodies such as Nigeria Institute of Public Relations (NIPR) is an added advantage

    Experience Requirements

    • Minimum of 5 years’ experience in public relations
    • Experience in a healthcare or similar regulated industry will be an added advantage
    • Experience with crisis communications and media training.
    • Proven track record of successful Public Relations campaigns and media relations

    Competency Requirements

    Knowledge Requirements

    • Strong understanding of the healthcare industry and market trends.
    • Good knowledge and understanding of media and public relationship strategies.
    • In-depth understanding of strategic communications, marketing, and partnership principles.
    • In-depth understanding of communication principles, public relations practices, and social media marketing strategies.
    • Excellent knowledge of the current media landscape and communication channels.

    2. Skill Requirements

    • Proficiency in Microsoft Office Suite and PR software tools
    • Proficiency in social media management and content creation
    • Public communication and external relations management
    • Brand advocacy and marketing
    • Strategic partnerships
    • Expertise in media outreach
    • Demonstrable skills in written and spoken English that are adequate to enable effective communication

    Personal Abilities

    • Professional attitude towards work
    • Shares the AMCE values
    • Excellent analytical and problem-solving skills
    • Strong communication and interpersonal skills
    • Adaptability.
    • Proactive and organized.
    • Personal and professional credibility
    • Supportive, approachable, and capable of inspiring confidence in staff members
    • Honesty and integrity
    • Commitment to clinical governance

    Method of Application

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