Job Vacancies at CredPal

Purpose Statement

We are seeking a dynamic and experienced Graphic Designer Intern to join our team. Your role is to contribute fresh ideas, collaborate with our design team, and create captivating visual assets for digital and print platforms. Through this internship, youll refine your skills, build a portfolio, and play a pivotal role in enhancing our brands visual identity. Join us in creating impactful design solutions that leave a lasting impression.

Responsibilities

• Collaborate with the design team to create visual assets for various projects, adhering to brand guidelines and design principles.
• Assist in the development and refinement of design concepts for print and digital media, including logos, brochures, banners, and social media graphics.
• Support the creation of engaging and eye-catching visuals that effectively convey messages and enhance user experiences.
• Assist in the production of design materials, ensuring accuracy and timely delivery for both internal and external stakeholders.
• Work closely with senior designers to learn and implement design strategies, techniques, and software tools.
• Contribute innovative ideas and fresh perspectives to design brainstorming sessions and project discussions.
• Participate in the review and revision process, incorporating feedback to refine designs and improve quality.
• Stay updated with design trends, emerging technologies, and industry best practices.
• Learn to manage time effectively to meet project deadlines and deliver high-quality design work.
• Maintain a positive and proactive attitude, seeking opportunities to learn and grow as a graphic designer.
• Adapt designs based on target audience feedback and project requirements.
• Assist in organizing and archiving design assets for easy accessibility.

Requirements

• Pursuing or recently completed a degree or course work in graphic design, visual communication, or a related field.
• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Figma etc
• A creative portfolio showcasing design skills and projects (academic or personal).
• Basic understanding of design principles, layout, and typography.
• Strong attention to detail and an eye for visual aesthetics.
• Good communication skills for effective collaboration with team members.
• Enthusiasm for learning and an open-minded approach to receiving feedback.
• Time management skills to meet project deadlines in a fast-paced environment.
• Familiarity with digital and print design concepts.
• Positive attitude, adaptability, and willingness to contribute to design discussions.
• Basic knowledge of design trends and emerging technologies.
• Ability to work independently and contribute to team projects.
• Prior design-related internship or experience is a plus.

go to method of application »

Purpose Statement

We are seeking a highly motivated and skilled Collections Officer to join our team and to play a vital role in managing overdue accounts and facilitating effective debt recovery. As a Collections Officer, your purpose is to ensure the financial well-being of our organization by managing overdue accounts and facilitating debt recovery. Through empathetic communication and negotiation, you will seek solutions that benefit both customers and our company. Your efforts will contribute to maintaining financial stability while upholding ethical practices and compliance standards.

Responsibilities

• Contact customers with overdue accounts to discuss outstanding payments and negotiate repayment terms.
• Utilize effective communication to maintain customer relationships while seeking timely debt recovery.
• Empathetically assist customers in finding suitable solutions to resolve payment issues.
• Record and update customer interactions, payment arrangements, and account statuses accurately.
• Investigate customers’ repayment ability and assess the potential risk.
• Analyze accounts to determine appropriate collection strategies and escalate cases as necessary.
• Collaborate with internal teams to address customer inquiries and resolve disputes.
• Follow-up on agreed-upon repayment plans, monitoring progress and ensuring compliance.
• Adhere to industry regulations and ethical practices when dealing with debt collection.
• Prepare and present reports on collections activities, trends, and outcomes to management.
• Continuously improve collections processes and contribute to optimizing strategies.
• Handle sensitive customer information with confidentiality and professionalism.
• Stay updated on industry trends and best practices in debt recovery.

Requirements

• HND/Bachelor's Degree in a related field is a plus.. 
• 1-2 years proven experience in collections, credit control, or a similar role.
• Strong interpersonal and communication skills for effective customer engagement.
• Empathy, patience and resilience when dealing with customers facing financial difficulties.
• Negotiation skills to establish reasonable repayment plans and agreements.
• Professionalism and integrity in handling sensitive customer information.
• Organizational skills to manage multiple accounts and prioritize tasks.
• Proficiency in using collections software and Microsoft Office applications.
• Continuous learning attitude to stay updated on industry trends and best practices.
• Analytical skills to assess accounts and recommend appropriate collection strategies.
• Attention to detail for accurate documentation of customer interactions and arrangements.
• Knowledge of debt collection laws, regulations, and ethical practices.
• Relevant training & certifications.