Job Vacancies at Catholic Relief Services (CRS)

Job Summary:

The role will ensure project target objectives are met, build healthy relationships for effective coordination and partnerships, and provide direct leadership to the Kaduna team. He/she will participate in all CGPP related events and activities, review and share weekly, monthly, and quarterly and annual Program-related reports on CGPP's project portfolios – Polio and Global Health Security Agenda (GHSA) in Kaduna state. The project will reach under-immunized children with immunization services in Northern Nigeria including fragile and conflict settings. Project interventions will focus on: (a) Supporting immunization uptake for polio eradication, Measles and rubella reduction and elimination, Diphtheria, Hepatitis B and maternal and neonatal tetanus elimination; (b) strengthening surveillance systems to improve preparedness and response to outbreaks of VPDs; strengthening of immunization delivery systems and capacities. The Senior Project Officer under the guidance of the Program Manager, will provide leadership and coordination for routine immunization (RI), Polio and non-Polio Supplemental Immunization Activities (SIAs), disease surveillance, and demand creation activities. The SPO will focus on reducing unimmunized children particularly at underserved and hard-to-reach (HTR) communities. This role includes planning, capacity building, supportive supervision, monitoring, and stakeholder engagement to strengthen immunization coverage and health performance on routine immunization.

Roles and Key Responsibilities:

• Ensure all program reports and other related reports in the state are written, collated and reviewed to high-standard quality for submission to the donor. 
• Provide direct mentoring, monitoring and supervision to the Community Based Organization (CBO) staff. 
• Carry out monitoring and supportive supervisory visits to the various wards and settlements in the LGAs in which the project is implemented. 
• Engage actively with the CBO partners in the state to craft program strategies using the SIA calendar, REW micro plans document, annual and quarterly work plans and quarterly reviews under the guidance of the PM.
• Ensure that all hard to reach and international border settlements are covered during IPDs 
• Ensure full and active participation in all pre-IPD, IPD and post-IPD activities and campaigns in the state.
• Analyze periodic LQAS reports and report back to the PM on the CGPP LGA(s).
• Provide technical support to the CBO staff to ensure high-quality social mobilization and other in-between round activities conducted by the volunteers.
• Support the volunteers to carry out community mobilization activities to facilitate demand creation for polio, RI vaccination and GHSA services.
• Collaborate with CBO staff and community volunteers to ensure all program participants are tracked and followed. 
• Ensure adequate knowledge of the project portfolios MEL plan as specified by the donor are disseminated to the CBOs working closely with Secretariat MEAL Manger
• With guidance from the PM, supervise the partner CBO operations in the state. 
• Ensure all partners understand program priorities and promote buy-in from partners and other stakeholders in the state.
• Liaise with other state actors to ensure coordination and the implementation of, RI, Polio and GHSA activities. 
• Act as the primary liaison between the project and the EOC and the state government officials –to facilitate information sharing and networking.
• Attend all Kaduna State EOC meetings and any other meeting CGPP is invited to and promptly report the meetings' information.
• Ensure good coordination (with UNICEF) on community activities and service delivery at facilities.
• Build and maintain a high visibility profile for the CGPP program in the state among the relevant stakeholders – EOC, SMoH, UNICEF etc.
•  Attend to other duties as assigned by the PM and or program's management. 

Required Languages - – English and the ability to speak and understand Hausa will be an advantage

Location - Kaduna state

Travel - Must be willing and able to travel up to 70% and stay in difficult environments

Knowledge, Skills and Abilities

• Excellent written and oral communications skills in English.
• Excellent analytical skills with the ability to detect and report inconsistencies
• Excellent organizational skills with great attention to detail
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, solution-oriented and results-oriented
• Ability to work collaboratively 
• Ability to multitask and deliver work to tight deadlines. 

Preferred Qualifications

• Familiarity with relevant donors' regulations is a plus.
• Proficient in Excel and experience with Word and PowerPoint. Knowledge of financial reporting software is a plus.
• Proficient in virtual platforms and hosting/participation in seamless virtual meetings.

Supervisory Responsibilities: Yes

Key Working Relationships:

Internal: Program Manager, Senior Project Officer, Deputy Country Representative, and Country program operations and finance team.

External:  CGPP Secretariat, WHO, UNICEF, SPHCDA, NCDC, SOLINA Health, SMOH, EOC, LGA PHC Team.

Basic Qualifications

• Bachelor's Degree in a health discipline (Public Health)
• Minimum 5-6 years of experience with at least three years working in public health involving immunization programs and community-level work with significant program management responsibilities. Experience in polio programming will be an added advantage. 
• Proven experience working with and through partner organizations, including working with the public sector
• Knowledge of the local terrain in Kaduna state will be an added advantage.
• Experience with and a demonstrated commitment to a community-based approach to development. 
• Ability to interface with multiple stakeholders, representatives, and partners in a professional manner.
• Proven experience in immunization, disease surveillance, or public health program management.
• Demonstrated expertise in RI, SIAs, supportive supervision, and disease surveillance systems.
• Experience implementing zero-dose reduction strategies, Outreaches and intensified defaulters’ tracking. 

Core Skills:

• Immunization and Disease Surveillance Expertise:
  • Good knowledge of polio eradication initiative. 
  • Experience with immunization programs and disease outbreak investigations.
• Data Management Proficiency
  • Proficient in data collection methods, analysis, and use of tools like Excel for analysis.
  • Familiarity with digital health platforms or databases, such as DHIS2.
• Program Reporting and Communication Skills:
  • Ability to compile, analyze, and present reports effectively.

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Job Summary:

You will provide service in the day-to-day delivery of responsive, effective, and efficient administrative and ICT activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities: 

 ADMIN:

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, update payment tracker, travel authorizations, travel advances, visas, etc.).
• Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors' welcome packages, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.
• Prepare and share utility reports (e.g. monthly generator usage report, office space allocation reports, etc.)

ICT:

• Aid in the installation, configuration, and updating of software applications on computers and other devices
• Ensure software installations adhere to organizational policies.
• Assist in performing routine maintenance tasks on computers printers, scanners and other hardware devices
• Act as frontline support for troubleshooting system faults in the office and not fail to escalate such problems to the service desk, ICT officers, or ICT manager.
• Ensure regular update of ICT inventory for the office
• Assist in the setup of New PCs for new and existing staff
• Monitor network performance and give accurate reports on it to the ICT manager
• Carry out other ICT related functions as may be instructed by the ICT manager

Required Languages -English and Hausa

Travel - Must be willing and able to travel up to 25 %. 

Knowledge, Skills and Abilities  

• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications 

• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Supervisory Responsibilities (if none, state none) 

Key Working Relationships:  

Internal 

Head of office, Procurement team, Admin team, Finance team, NE operations team, Fleet team, Country Program Global People Resource, NE program team, Cleaners, Security Guards.

External  

 Implementing partners, State government officials, Local government officials, Other INGOs, UN Agencies, Traditional institutions, religious leaders.

Basic Qualifications 

• Higher National Diploma/BSc/BA. 
• Professional diploma/Certificate or courses in Administration and or ICT preferred.
• A minimum of Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
• Additional education may substitute for some experience.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

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Job Summary:

The role will ensure project target objectives are met, build healthy relationships for effective coordination and partnerships, and provide direct leadership to the Yobe team. He/she will participate in all CGPP related events and activities, review and share weekly, monthly, and quarterly and annual Program-related reports on CGPP's project portfolios – Polio and Global Health Security Agenda (GHSA) in Yobe state. The project will reach under-immunized children with immunization services in Northern Nigeria including fragile and conflict settings. Project interventions will focus on: (a) Supporting immunization uptake for polio eradication, Measles and rubella reduction and elimination, Diphtheria, Hepatitis B and maternal and neonatal tetanus elimination; (b) strengthening surveillance systems to improve preparedness and response to outbreaks of VPDs; strengthening of immunization delivery systems and capacities. The Senior Project Officer under the guidance of the Program Manager, will provide leadership and coordination for routine immunization (RI), Polio and non-Polio Supplemental Immunization Activities (SIAs), disease surveillance, and demand creation activities. The SPO will focus on reducing unimmunized children particularly at underserved and hard-to-reach (HTR) communities. This role includes planning, capacity building, supportive supervision, monitoring, and stakeholder engagement to strengthen immunization coverage and health performance on routine immunization.

Required Languages - English and the ability to speak and understand Hausa will be an advantage

Location: Yobe State

Travel -Must be willing and able to travel up to 70% and stay in difficult environments

Knowledge, Skills and Abilities

• Excellent written and oral communications skills in English.
• Excellent analytical skills with the ability to detect and report inconsistencies
• Excellent organizational skills with great attention to detail
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, solution-oriented and results-oriented
• Ability to work collaboratively 
• Ability to multitask and deliver work to tight deadlines. 

Preferred Qualifications

• Familiarity with relevant donors' regulations is a plus.
• Proficient in Excel and experience with Word and PowerPoint. Knowledge of financial reporting software is a plus.
• Proficient in virtual platforms and hosting/participation in seamless virtual meetings.

Roles and Key Responsibilities:

• Ensure all program reports and other related reports in the state are written, collated and reviewed to high-standard quality for submission to the donor. 
• Provide direct mentoring, monitoring and supervision to the Community Based Organization (CBO) staff. 
• Carry out monitoring and supportive supervisory visits to the various wards and settlements in the LGAs in which the project is implemented. 
• Engage actively with the CBO partners in the state to craft program strategies using the SIA calendar, REW micro plans document, annual and quarterly work plans and quarterly reviews under the guidance of the PM.
• Ensure that all hard to reach and international border settlements are covered during IPDs 
• Ensure full and active participation in all pre-IPD, IPD and post-IPD activities and campaigns in the state.
• Analyze periodic LQAS reports and report back to the PM on the CGPP LGA(s).
• Provide technical support to the CBO staff to ensure high-quality social mobilization and other in-between round activities conducted by the volunteers.
• Support the volunteers to carry out community mobilization activities to facilitate demand creation for polio, RI vaccination and GHSA services.
• Collaborate with CBO staff and community volunteers to ensure all program participants are tracked and followed. 
• Ensure adequate knowledge of the project portfolios MEL plan as specified by the donor are disseminated to the CBOs working closely with Secretariat MEAL Manger
• With guidance from the PM, supervise the partner CBO operations in the state. 
• Ensure all partners understand program priorities and promote buy-in from partners and other stakeholders in the state.
• Liaise with other state actors to ensure coordination and the implementation of, RI, Polio and GHSA activities.  
• Act as the primary liaison between the project and the EOC and the state government officials –to facilitate information sharing and networking.
• Attend all Yobe State EOC meetings and any other meeting CGPP is invited to and promptly report the meetings' information.
• Ensure good coordination (with UNICEF) on community activities and service delivery at facilities.
• Build and maintain a high visibility profile for the CGPP program in the state among the relevant stakeholders – EOC, SMoH, UNICEF etc.
• Attend to other duties as assigned by the PM and or program's management. 

Basic Qualifications

• Bachelor's Degree in a health discipline (Public Health)
• Minimum 5-6 years of experience with at least three years working in public health involving immunization programs and community-level work with significant program management responsibilities. 
• Experience in polio programming will be an added advantage. 
• Proven experience working with and through partner organizations, including working with the public sector.
• Knowledge of the local terrain in Yobe/Kaduna state will be an added advantage.
• Experience with and a demonstrated commitment to a community-based approach to development. 
• Ability to interface with multiple stakeholders, representatives, and partners in a professional manner.
• Proven experience in immunization, disease surveillance, or public health program management.
• Demonstrated expertise in RI, SIAs, supportive supervision, and disease surveillance systems.
• Experience implementing zero-dose reduction strategies, Outreaches and intensified defaulters’ tracking. 

Core Skills:

Immunization and Disease Surveillance Expertise:

• Good knowledge of polio eradication initiative.
• Experience with immunization programs and disease outbreak investigations.

Data Management Proficiency

• Proficient in data collection methods, analysis, and use of tools like Excel for analysis.
• Familiarity with digital health platforms or databases, such as DHIS2.

Program Reporting and Communication Skills:

• Ability to compile, analyze, and present reports effectively.
• Skilled in writing detailed program reports and briefs.

 Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.