Job Roles at Clinix Healthcare Nigeria

• Clinix Healthcare is seeking a competent, compassionate, and experienced Dialysis Nurse to join our renal care team at our Awka facility. We are dedicated to providing life-sustaining hemodialysis services with the highest standards of patient safety, infection control, and personalized care. We are looking for a dedicated nurse who is passionate about supporting patients with chronic kidney disease and end-stage renal disease through expert dialysis care.

Responsibilities

• Prepare, operate, and monitor hemodialysis machines and related equipment during dialysis sessions.
• Assess patients before, during, and after dialysis treatment, including vital signs, vascular access condition, weight, and overall clinical status.
• Administer prescribed medications, anticoagulants, and fluids as per physician orders during dialysis.
• Cannulate and decannulate arteriovenous fistulas, grafts, and central venous catheters using aseptic techniques.
• Monitor for and promptly respond to dialysis-related complications such as hypotension, cramps, clotting, air embolism, or dialyzer reactions.
• Educate patients and families on renal disease management, dialysis procedures, dietary restrictions, fluid control, and vascular access care.
• Maintain accurate and timely documentation of treatment parameters, patient responses, and any adverse events in the electronic health record.
• Ensure strict adherence to infection prevention protocols, water quality standards, and dialysis unit safety guidelines.
• Collaborate with nephrologists, dietitians, social workers, and other healthcare team members to optimize patient outcomes.
• Participate in quality improvement initiatives, infection control audits, and continuous education in renal nursing.

Requirements & Skills

• Strong clinical knowledge of hemodialysis principles, renal physiology, and common complications in dialysis patients.
• Excellent venipuncture and vascular access management skills with a focus on patient comfort and safety.
• Ability to remain calm and respond quickly in emergency situations during dialysis.
• High level of attention to detail, accuracy in monitoring, and documentation.
• Ability to work effectively in a team-oriented environment and manage multiple patients simultaneously.
• Commitment to infection control, patient safety, and ethical nursing practice.

Qualifications

• Registered Nurse (RN) with current license from the Nursing and Midwifery Council of Nigeria (NMCN).
• Valid practicing license and good standing with NMCN.
• Minimum of 2–3 years of clinical experience as a Dialysis Nurse in a recognized hemodialysis unit.
• BLS (Basic Life Support) certification; ACLS is an added advantage.
• Experience with Fresenius, Baxter, or similar dialysis machines is desirable.

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• Clinix Healthcare is seeking a skilled, compassionate, and experienced Dentist to join our dental care team at our Awka facility. We are committed to providing comprehensive, high-quality oral healthcare services in a patient-centered environment, and we are looking for a professional who is passionate about preventive dentistry, restorative procedures, patient education, and delivering exceptional dental experiences.

Responsibilities

• Perform routine dental examinations, diagnoses, and treatment planning for patients of all ages.
• Carry out preventive, restorative, and cosmetic dental procedures including fillings, extractions, root canal treatments, scaling and polishing, crowns, bridges, and veneers.
• Diagnose and manage oral diseases, infections, periodontal conditions, and dental trauma.
• Perform minor oral surgical procedures such as simple extractions, alveoloplasty, and biopsies when indicated.
• Prescribe appropriate medications, including antibiotics, analgesics, and other dental therapeutics.
• Educate patients on oral hygiene practices, dietary advice, and preventive care to promote long-term oral health.
• Interpret dental radiographs (X-rays) and utilize diagnostic tools to support accurate treatment decisions.
• Ensure strict adherence to infection control protocols, sterilization standards, and radiation safety guidelines.
• Collaborate with dental assistants, hygienists, and other healthcare professionals to deliver coordinated care.
• Participate in community outreach programs and dental health awareness initiatives when required.

Requirements & Skills

• Strong clinical skills in general dentistry with a broad range of procedural expertise.
• Excellent diagnostic abilities, attention to detail, and sound clinical judgment.
• Gentle chairside manner, strong communication skills, and ability to build trust with patients (including children and anxious patients).
• Proficiency in the use of dental equipment, materials, and modern techniques.
• Commitment to patient safety, ethical practice, and continuous professional development.
• Ability to work efficiently in a busy clinical setting while maintaining high standards of care.
• Leadership and mentoring skills to guide dental support staff.

Qualifications

• Bachelor of Dental Surgery (BDS) or equivalent from a recognized institution.
• Full registration and valid practicing license from the Medical and Dental Council of Nigeria (MDCN).
• Minimum of 2–4 years of post-qualification clinical experience in general dentistry.
• Experience in a private dental practice or multi-specialty setting is highly desirable.
• Additional certifications or training in areas such as endodontics, restorative dentistry, pediatric dentistry, or implantology are an added advantage.

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• Clinix Healthcare is seeking friendly, professional, and patient-focused Customer Service Representatives to join our front desk and patient support team at our Abule Egba facility. We are dedicated to providing compassionate, efficient, and high-quality healthcare services, and we are looking for individuals who are passionate about creating positive first impressions, assisting patients and visitors, and contributing to an excellent overall patient experience.

Responsibilities

• Greet patients, visitors, and clients warmly and professionally upon arrival.
• Manage front desk operations, including patient registration, appointment scheduling, check-in/check-out processes, and billing inquiries.
• Answer phone calls, respond to inquiries, provide information about services, direct calls appropriately, and handle appointment bookings.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Guide patients through clinic processes, explain procedures, and direct them to the relevant departments or waiting areas.
• Handle patient complaints, concerns, and feedback courteously, escalating complex issues to the Customer Service Manager when necessary.
• Maintain a clean, organized, and welcoming reception area.
• Update patient records in the electronic health system and ensure data accuracy and confidentiality.
• Assist with basic administrative tasks such as filing, scanning documents, and preparing reports as needed.
• Promote clinic services, special offers, and health awareness programs to patients when appropriate.

Requirements & Skills

• Excellent verbal and written communication skills with a warm, approachable, and professional demeanor.
• Strong customer service orientation with empathy, patience, and the ability to handle stressful situations calmly.
• Good interpersonal skills and ability to interact effectively with patients of all ages, backgrounds, and conditions.
• Basic computer literacy (Microsoft Office, email, and preferably experience with healthcare management software or EHR systems).
• Attention to detail, accuracy in data entry, and strong organizational skills.
• Discretion and strict adherence to patient confidentiality and ethical standards.

Qualifications

• Minimum of OND/HND/BSc in Business Administration, Secretarial Studies, Mass Communication, Hospitality Management, or any related field.
• At least 1–2 years of experience in customer service, reception, front desk, or client-facing roles (experience in a healthcare, hospital, or clinic setting is a strong advantage).
• Good command of English; additional local language skills (Yoruba, Pidgin, etc.) are highly desirable.
• Pleasant appearance, neat dressing, and professional conduct at all times.

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• Clinix Healthcare is seeking a dynamic and experienced Customer Service Manager to lead our front desk, admissions, and patient experience team. We are committed to delivering compassionate, efficient, and high-quality healthcare services, and we are looking for a professional passionate about enhancing patient satisfaction, streamlining operations, and fostering a positive environment for patients, families, and staff.

Responsibilities

• Oversee daily operations of the customer service, front desk, admissions, and reception teams to ensure smooth patient flow and exceptional service delivery.
• Develop and implement customer service policies, standards, and procedures to improve patient experience and satisfaction.
• Supervise, mentor, train, and evaluate customer service staff, including performance management and professional development.
• Handle escalated patient complaints, inquiries, and feedback promptly and effectively, ensuring timely resolution and follow-up.
• Monitor key performance indicators (KPIs) such as patient wait times, satisfaction scores, appointment scheduling accuracy, and service quality metrics.
• Collaborate with clinical, administrative, and other departments to align customer service efforts with overall healthcare goals and patient care excellence.
• Ensure compliance with healthcare regulations, patient confidentiality (e.g., data protection), and ethical standards in all interactions.
• Manage front office resources, including scheduling, inventory of patient-facing materials, and coordination of appointments and referrals.

Requirements & Skills

• Proven leadership experience in customer service management, with strong focus on team motivation and performance improvement.
• Excellent interpersonal, communication, and conflict resolution skills to interact effectively with patients, families, and multidisciplinary teams.
• Strong organizational and multitasking abilities in a fast-paced healthcare environment.
• Empathy, patience, and a genuine commitment to patient-centered care and service excellence.
• Analytical mindset to interpret data, identify trends, and implement process enhancements.
• Proficiency in Microsoft Office suite and familiarity with healthcare management software or electronic health records (EHR) systems is desirable.
• Ability to work under pressure while maintaining professionalism and attention to detail.

Qualifications

• Bachelor’s degree (BSc/HND) in Business Administration, Healthcare Administration, Management, Marketing, or a related field.
• Minimum of 3–5 years of experience in customer service management, preferably in a healthcare, hospital, or clinic setting.
• Previous supervisory or managerial experience leading customer-facing teams.
• Strong understanding of Nigerian healthcare regulations and patient rights.

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• Clinix Healthcare is seeking a skilled and compassionate Sonographer to join our diagnostic imaging team. We are committed to providing high-quality ultrasound services and excellent patient care, and we are looking for a professional passionate about performing accurate diagnostic ultrasounds, ensuring patient comfort, and supporting clinicians with reliable imaging for better patient outcomes.

Responsibilities

• Perform a wide range of diagnostic ultrasound examinations, including obstetric, gynecological, abdominal, vascular, small parts, and other specialized scans as required. 
• Operate ultrasound equipment proficiently, adjust settings for optimal image quality, and ensure proper use of transducers and probes. 
• Prepare patients for procedures, explain the process, position them appropriately, and provide reassurance to minimize anxiety and discomfort. 
• Capture high-quality diagnostic images, recognize normal and abnormal findings, and document results accurately for radiologist review or reporting. 
• Adhere strictly to ultrasound safety protocols, infection control standards, and patient privacy regulations. 
• Maintain and perform basic troubleshooting of ultrasound equipment, ensuring cleanliness and functionality. 
• Collaborate with radiologists, clinicians, and other healthcare professionals to provide timely and accurate diagnostic information. 
• Participate in quality assurance activities, record-keeping, and continuous improvement of imaging services. 
• Ensure compliance with all regulatory guidelines, maintain patient confidentiality, and uphold ethical standards in practice.

Requirements & Skills

• Experienced Sonographer with strong technical skills in diagnostic ultrasound and excellent pattern recognition abilities. 
• Strong attention to detail, hand-eye coordination, and ability to produce high-quality images efficiently. 
• Excellent communication and interpersonal skills to interact effectively with patients and medical teams. 
• Ability to work under pressure, manage time effectively, and maintain composure in a busy clinical environment. 
• Commitment to patient-centered care, ethical practice, radiation/sonography safety, and ongoing professional development.

Qualifications

• Bachelor’s degree (B.Sc.) in Medical Radiography, Medical Sonography, or related field from an accredited institution. 
• Full registration and valid practicing license with the Radiographers Registration Board of Nigeria (RRBN). 
• Minimum of 2–3 years of post-qualification experience in diagnostic ultrasound, with proven competence in multiple modalities (obstetrics, abdominal, etc.). 
• Additional certifications or experience in specialized ultrasound areas (e.g., vascular, echocardiography) are an added advantage.

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• Clinix Healthcare is seeking an experienced and highly skilled Sonologist (Ultrasound Specialist) to join our diagnostic imaging team at our Abule Egba branch. We are committed to delivering accurate, timely, and patient-centered ultrasound services, and we need a dedicated professional who is passionate about providing exceptional obstetric, gynecological, abdominal, vascular, and general ultrasound diagnostics.

Responsibilities

• Perform and interpret a full range of ultrasound examinations including obstetric/gynecological, abdominal, pelvic, small parts, vascular (Doppler), and musculoskeletal scans.
• Conduct specialized scans such as fetal anomaly scans, NT scans, growth scans, transvaginal ultrasounds, and guided procedures when required.
• Produce high-quality images, provide accurate reports, and highlight critical findings in a clear and timely manner.
• Collaborate closely with referring physicians, obstetricians, gynecologists, and other specialists to support patient management and treatment planning.
• Ensure proper operation, maintenance, and calibration of ultrasound equipment.
• Adhere strictly to safety protocols, infection control standards, and patient privacy guidelines.
• Supervise and mentor junior sonographers or trainees where applicable.
• Participate in quality assurance programs and continuous improvement of ultrasound services.
• Requirements & Skills
• Experienced Sonologist with excellent diagnostic accuracy and strong clinical judgment in ultrasound imaging.
• Proficient in all routine and advanced ultrasound techniques with outstanding image optimization skills.
• Strong attention to detail, pattern recognition, and ability to detect subtle abnormalities.
• Excellent communication skills to explain procedures to patients and discuss findings with clinicians.
• Ability to work efficiently in a fast-paced environment while maintaining compassion and patient comfort.
• Commitment to ethical practice, continuous learning, and keeping up with latest ultrasound guidelines.

Qualifications

• Medical degree (MBBS or equivalent) from a recognized institution.
• Postgraduate qualification in Radiology or fellowship with specialization in ultrasound (FWACS, FMCR, or equivalent).
• Valid practicing license from the Medical and Dental Council of Nigeria (MDCN).
• Minimum of 3–5 years post-qualification experience as a Sonologist.
• Additional training/certification in obstetric ultrasound, fetal medicine, or vascular sonography is an added advantage.
• National Youth Service Corps (NYSC) program completed.
• Computer literate and proficient in ultrasound reporting software.

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Clinix Healthcare is seeking a skilled and experienced Senior Radiographer to join our diagnostic imaging team. We are dedicated to delivering high-quality imaging services and exceptional patient care, and we are looking for a professional passionate about producing accurate diagnostic images, ensuring patient safety, and supporting clinical decision-making through advanced radiographic techniques.

Responsibilities

• Perform and supervise a wide range of diagnostic imaging procedures, including X-rays, CT scans, MRI, fluoroscopy, and other modalities as required. 
• Operate, maintain, and calibrate imaging equipment to ensure optimal performance, safety, and image quality. 
• Prepare patients for procedures, explain processes, position them correctly, and provide care to minimize discomfort and radiation exposure. 
• Ensure adherence to radiation protection principles (ALARA), ionizing radiation regulations, and all safety protocols. 
• Produce high-quality diagnostic images and assist radiologists in image interpretation when needed. 
• Supervise and mentor junior radiographers, students, and support staff, providing training and guidance. 
• Participate in quality assurance, equipment troubleshooting, and inventory management of imaging supplies. 
• Collaborate with multidisciplinary teams, including clinicians and radiologists, to support accurate diagnosis and patient management. 
• Maintain accurate records, comply with regulatory standards, ensure patient confidentiality, and uphold laboratory safety practices.

Requirements & Skills

• Experienced Senior Radiographer with strong technical expertise in diagnostic imaging and sound professional judgment. 
• Excellent knowledge of radiographic techniques, anatomy, pathology, and radiation safety principles. 
• Strong attention to detail, analytical skills, and ability to produce high-quality images under time constraints. 
• Effective communication and interpersonal skills to interact with patients, colleagues, and medical teams. 
• Ability to lead, supervise, and train others while working efficiently under pressure. 
• Commitment to patient-centered care, ethical practice, continuous professional development, and quality improvement.

Qualifications

• Bachelor’s degree in Medical Radiography (B.Sc. Radiography) or equivalent from an accredited institution. 
• Full registration with the Radiographers Registration Board of Nigeria (RRBN) and a valid practicing license. 
• Minimum of 5 years of post-qualification experience in diagnostic radiography, with proven expertise in advanced modalities (CT, MRI, etc.). 
• Previous supervisory or senior-level experience is highly desirable. 
• Additional certifications in specialized areas (e.g., CT, MRI, mammography, or radiation safety) are an added advantage.