Job Opportunities at Stanbic IBTC Bank

Job Purpose

• To manage and optimize value from a portfolio of SME customers

Key Responsibilities / Accountabilities

• Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers:
  • Selling includes acquiring and opening new business accounts (walk-in customers and customers pro-actively approached in the local market area)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc.
• Mine existing customer data to identify expansion and/or additional business opportunities.
• Identify opportunities to migrate top-end customers to Commercial Banking.
• Providing a central (information/ query handling) service point for a portfolio of SME customers. .
• Ensure KYC documentation, regulatory compliance and control is adhered to

Preferred Qualifications and Experience

• Bachelor's Degree in any related field
• Min 2 years of Business Banking Sales experience

Knowledge / Technical Skills / Expertise

• Basic Financial Analysis - Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
• Business acumen - Ability to spot opportunities and optimize revenue generation for the business
• Thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
• Good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs.

Job Purpose

• To manage and optimize value from a portfolio of SME customers

Key Responsibilities / Accountabilities

• Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers:
  • Selling includes acquiring and opening new business accounts (walk-in customers and customers pro-actively approached in the local market area)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc.
• Mine existing customer data to identify expansion and/or additional business opportunities.
• Identify opportunities to migrate top-end customers to Commercial Banking.
• Providing a central (information/ query handling) service point for a portfolio of SME customers. .
• Ensure KYC documentation, regulatory compliance and control is adhered to

Preferred Qualifications and Experience

• Bachelor's Degree in any related field
• Min 2 years of Business Banking Sales experience

Knowledge / Technical Skills / Expertise

• Basic Financial Analysis - Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
• Business acumen - Ability to spot opportunities and optimize revenue generation for the business
• Thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
• Good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs.

Job Purpose

• Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
• Provide an efficient personal banking service and support to a portfolio of branch based clients across the Gold, Silver and blue segments.
• Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
• Provide customers at the branch with basic day – to – day services

Key Responsibilities / Accountabilities

• Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualifications and Experience

• A Bachelor's degree in any related field.
• 2 years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully.

Knowledge / Technical Skills / Expertise:

• Deep knowledge and understanding of the different personal and segment value proposition.
• Knowledge of the local market environment and financial issues that may impact portfolio.
• Working knowledge of bank systems and operations
• Thorough understanding of credit principles as well as application and maintenance processes.
• Knowledge of the bank's organogram and awareness of relevant reporting lines.
• Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
• Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
• Proficient in Microsoft word and excel.
• Time management
• Ability to multi-task
• Ability to handle matrix reporting.

Job Purpose

• Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
• Provide an efficient personal banking service and support to a portfolio of branch based clients across the Gold, Silver and blue segments.
• Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
• Provide customers at the branch with basic day – to – day services

Key Responsibilities / Accountabilities

• Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualifications and Experience

• A Bachelor's degree in any related field.
• 2 years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully.

Knowledge / Technical Skills / Expertise:

• Deep knowledge and understanding of the different personal and segment value proposition.
• Knowledge of local market environment and financial issues that may impact portfolio.
• Working knowledge of bank systems and operations
• Thorough understanding of credit principles as well as application and maintenance processes.
• Knowledge of the banks organogram and awareness of relevant reporting lines.
• Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
• Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
• Proficient in Microsoft word and excel.
• Time management
• Ability to multi task
• Ability to handle matrix reporting.

Job Purpose

• Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
• Provide an efficient personal banking service and support to a portfolio of branch based clients across the Gold, Silver and blue segments.
• Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
• Provide customers at the branch with basic day – to – day services

Key Responsibilities / Accountabilities

• Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately

Preferred Qualifications and Experience

• A Bachelor's degree in any related field.
• 2 years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully.

Knowledge / Technical Skills / Expertise:

• Deep knowledge and understanding of the different personal and segment value proposition.
• Knowledge of local market environment and financial issues that may impact portfolio.
• Working knowledge of bank systems and operations
• Thorough understanding of credit principles as well as application and maintenance processes.
• Knowledge of the bank's organogram and awareness of relevant reporting lines.
• Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
• Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
• Proficient in Microsoft word and excel.
• Time management
• Ability to multi task
• Ability to handle matrix reporting.

Job Purpose

• To manage and optimize value from a portfolio of SME customers

Key Responsibilities / Accountabilities

• Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers and customers pro-actively approached in the local market area)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc.
• Mine existing customer data to identify expansion and/or additional business opportunities.
• Identify opportunities to migrate top-end customers to Commercial Banking.
• Providing a central (information/ query handling) service point for a portfolio of SME customers. .
• Ensure KYC documentation, regulatory compliance and control is adhered to

Preferred Qualifications and Experience

• Bachelor's Degree in any related field
• Min 2 years of Business Banking Sales experience

Knowledge / Technical Skills / Expertise

• Basic Financial Analysis - Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
• Business acumen - Ability to spot opportunities and optimize revenue generation for the business
• Thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
• Good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs.

Job Details

• Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

Job Purpose

• Analyses information security systems and applications, recommends and develops security measures to protect information against unauthorized modification or loss
• Ensuring that any software developed or acquired meets stringent standards while enabling rapid innovation to meet customer’s ever-changing needs
• Management of, and provision of expert advice on, the selection, design, justification, implementation and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems.

Key Responsibilities / Accountabilities

• Integrating security tools, standards and processes into the product life cycle (PLC)
• Improving and supporting application security tool deployments including static analysis and runtime testing tools
• Improving and maintaining secure development standards
• Supporting the incident response / architecture review process whenever application security expertise is needed
• Providing penetration testing and standards gap analysis services to internal business and technology partners
• Managing penetration testing services, including both expert consulting and managed services
• Integrating threat modeling practices into the product life cycle
• Providing security requirements for test-driven design
• Producing metrics reporting the state of application security programs and performance of development teams against requirements
• Supporting vendor security activities to ensure 3rd party software and development meets security standards
• Managing application framework and perimeter security improvement projects

Preferred Qualifications and Experience

• IT, Computer Science or other Science related courses
• Minimum of 5 years experience in IT Security, Information Security Risk, Application development
• Expert Knowledge of VAPT tools usage (e.g. Kali, Metasploit, Nessus, Qualys etc), secure coding, exploitation, Defence, Forensics, Reverse Engineering
• Extensive Knowledge of TCP/IP protocol stacks, OWASP, PCI, ISO 27001 and Application Vulnerability Management and risk
• Sound knowledge of risk assessment, code review, ethical hacking, reconnaissance, client server-side attack and countermeasures
• Knowledge of programming (e.g Java, C, Python, php etc)
• Relevant IT certifications, CEH, CISA, CISSP etc would be beneficial

Knowledge / Technical Skills / Expertise:

• Articulating Information
• Checking Details
• Meeting Timescales
• Interacting with People
• Team Working
• Completing Tasks.

Job Details

• Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

Job Purpose

• Responsible for performing security monitoring and incident handling to ensure the Confidentiality, Integrity and Availability of information assets for the Standard Bank Group.

Key Responsibilities / Accountabilities
Engagement:

• Partner with relevant stakeholders to maintain and improve the security posture of Business and IT.
• Develop appropriate measures to understand the effectiveness of securing the bank through the availability of systems.

Service Delivery:

• Perform monitoring via the Security Information and Event Management (SIEM) tool as well as from external sources (e.g. telephone or email).
• Report on false positives and escalate those to the Lead Analyst for verification.
• Undertake incident analysis, tracking, recording, and response.
• Work with or assist other Cyber Security Incident Response Team (CSIRT) members in analysis activities.
• Report new attack types or suspicious activity to the Lead Analyst.
• Update the Case Management tools with evidence trails of all analysed incidents.
• Document results of incidents.
• Escalate and provide feedback on incidents as per Incident Handling Classification Standard and process.
• Provide support to Lead Analyst and coordinate activities in support of Incident Containment.
• Interact with the CSIRT team by assignment from Lead Analyst or Manager of Cyber Security Operations Centre.  

Mitigation of Risk:

• Continuously report on incidents identified via the SIEM.
• Spot patterns across a number of systems to provide advanced warning on new threats.
• Have an in-depth knowledge of Stanbic IBTC’s policies, procedures, or overall IT environment. Adherence to all applicable Policies and Procedures is mandatory.

Reporting:

• Ad- hoc compilation and submission of M.I.S reports.
• Security incidents reporting.

Preferred Qualifications and Experience

• First Degree IT and Computer Sciences
• MCSE / CISA / CISM / CISSP etc would be beneficial

Experience:

• 3-4 Years experience in Configuration, optimization and security monitoring of incident handling to ensure the confidentiality, integrity and availability of information assets
• 1-2 Years Experience in TCP/IP, HTTP, network access controls, security principles
• Proven ability in the incident management and software development lifecycles

Knowledge / Technical Skills / Expertise:

• Understanding of the CSOC and CSIRT objectives and requirements.
• Working knowledge of the IT and IT Security field including TCP/IP, HTTP, encryption, network access controls, intrusion detection and prevention systems.
• Working knowledge of relevant Operating Systems.
• Demonstrate knowledge of standards associated with the role, e.g. ISO, CobiT, ITIL.
• Understanding of incident management and case management technologies (ticketing systems).