The Human Resources Officer implements and leads the activities of Project Human Resources Management (HRM), providing a full spectrum of HR services at project level linked to organizational needs and objectives. The HR officer serves as a resource person with respect to MSH/GF regulations. Under the direct supervision of the Project Director, the HR officer works closely with the Nigeria HR Partner, Global HR Partner, and the Project Leadership Team to support the achievement of organizational and country mission, goals, and objectives through the development, implementation, and management of HR activities. The HR officer adheres to MSH’s Procurement Integrity (PI) standards in all HR activities and is responsible for raising the awareness of staff regarding PI regulations.
Responsibilities
- Oversee the recruitment process for project staff
- Ensure all MSH/Donor recruitment policies and procedures are adhered to and recommend improvements.
- In collaboration with PD, DFA and Country HRM, review and prepare recruitment materials including job descriptions, job specifications, adverts and interview questions for positions to be filled.
- Carry out shortlisting, coordinate & participate in interviews.
- Conduct and manage biodata forms and antiterrorist and reference checks.
- Maintains an active and organized data bank of applicants for various positions.
- Plan and conduct/coordinate new employee orientation including provision of information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits etc.
- Salary and employee benefits management
- Contributes and ensures that the MSH Nigeria benefits package are evaluated and revised as necessary. Communicate any changes to the project staff.
- Manage payroll administration by provision of relevant human resources information.
- Conduct salary negotiations for new and existing staff. Review all offers to be selected candidates, ensuring equity within the different projects.
- Ensure that all promotions are properly justified both technically and in terms of compensation.
- Work with Supervisors/Managers to ensure that all new staff have set objectives for the probation period, manage due dates and decisions to confirm further employment.
- Manage the full cycle performance review process at project level and ensure that deadlines are met. Conduct training during performance review process.
- Assist Supervisors/Mangers on the project in managing performance issues.
- Manage disputes and grievances effectively.
- Plan and conduct various PPRD & supervisors’ training.
- Assist Supervisors/Managers with Performance Development Plans for staff.
- Responsible for managing information in the Workday system – accurate and timely submissions.
- Maintain records and compile statistical reports concerning personnel-related data.
- Assist in analyzing statistical data and reports to support appropriate decision making.
- Support the establishment and maintenance of appropriate mechanisms to share ideas i.e. HR database, open discussions, employee-management meetings etc.
- Provision of various HR Information reports to home office i.e. employee issues reports, HR Information reports necessary for budgeting and data validation.
- Coordinate timely and accurate submission of timesheet
- Assist DFA/ Lead to conduct regular and thorough risk assessments in country, and to monitor success of risk mitigation and risk control activities.
- Support initiatives geared towards creation of a safe, healthy, and happy workplace such as open-door policy, One MSH policy, training and safeguards that promote safety and security at workplace.
- Highlighting of HR issues for monthly Nigeria HR meetings and monitoring progress of implementation.
- Ensure compliance with global HR systems in country to guide staff
- Coordinate staff exit process, including conducting exit interviews.
Qualification
- Bachelor’s degree with at least a minimum of 8 years of experience in human resources management, including recruitment and personnel management is required.
- Must have demonstrated understanding of Nigeria Labor laws, Company Act, NGO Act and other relevant laws.
- Experience of managing HR functions in GF funded projects will be preferred.
- Experience managing and leading HR functions in the NGO health sector is an added advantage
- HR professional certification will be an added advantage.
- Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution.
- Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment and meet competing deadlines.
- Strong service orientation with the ability to proactively approach clients to understand their needs and to find effective solutions.
- Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
- Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
- Strong organizational skills ability to handle multiple priorities in an autonomous manner.
- Excellent oral and written communication skills in English.
- Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint and database management.
- Demonstrated success and experience in HR functions, preferably in Nigeria strongly preferred.
- Demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
- Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
- Integrity and friendly approachability.
- Able to maintain high level of integrity and confidentiality.
- Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution.
- Decision Quality, Functional/Technical skills, Listening, Managerial Courage, Time Management, Presentation skills, motivating others, Conflict Management, Delegation, Developing Direct Reports and Others.
- Quality and Timeliness of Work
- Physical Demands
- Keyboard use, pulling drawers, Lifting papers <10lbs., ETC.
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The Compliance Officer will conduct verification of internal controls and compliance of all financial and operational functions in the GF-Malaria Project, Nigeria. The position holder will verify that all staff are well versed in donor and MSH policies and procedures and are adhering to such standards. S/he will identify gaps in existing internal control systems and provide recommendations to strengthen them; will identify gaps in knowledge and skills; will provide recommendations for training.
Responsibilities
- In coordination with the Senior Compliance Officer, s/he will develop a plan and evaluation tools and then carry out independent appraisals and verifications of the effectiveness of MSH and donor policies, procedures and standards, and (country) law, by which MSH (country/project) financial resources are managed.
- S/he will review and evaluate the effectiveness and efficiency of operations, reliability of financial reporting, compliance with applicable laws and the safeguarding of assets.
- S/he will plan, perform and report back on internal assessments to ensure that financial control, financial guidelines of donor organization and other control procedures are in place and are being properly implemented and managed within MSH GF-Malaria Nigeria offices.
- S/he will also be responsible for advising and monitoring quality standards of operations and value for money.
- S/he will follow-up on recommendations from the internal and external auditors to ensure the recommendations have been implemented and adhered to.
- Under the direction of the Senior Compliance Officer (and MSH General Counsel, where necessary) s/he will conduct thoroughly documented investigations of whistleblower cases, and suspected fraud and will directly interface with the Director, Governance and Entity Management on these or other specific cases.
Qualification
- Bachelor’s degree in Accounting or business management or related area.
- Advanced degree preferred
- Professional certification in Accounting, Internal Audit, and Fraud Examination
- Six plus years of experience in compliance, risk management or audit required.
- Extensive familiarity of Global Fund and US government grant rules and regulations and/or other donor rules and regulations (E.U, USAID, CDC, DFID) required.
- Experience in international development programs preferred.
- Excellent planning, management, and organizational skills.
- Proven leadership and interpersonal skill.
- Professional proficiency in English required
- Perspective, Dealing with ambiguity, Organizational Agility, Political Savvy and Strategic Agility
- Functional/Technical skills, Client Focus, Managing through systems, Managing and Measuring work, Negotiating, Information Sharing, Process Management, Priority Setting, Problem Solving and Timely Decision Making
- Ethics and Values, Integrity and Trust, Listening, Written Communication
- Adaptability, Communication, Problem Solving, Creativity and Innovation, Quality, Quality and Timeliness of Work, Quality of work and Team Relationships, Resource Utilization
- Availability to travel domestically and internationally as needed. Up to 50% domestic travel.
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The Technical Director (TD), Malaria is a member of the senior management team on the Global Fund malaria grant in MSH. She/he and will provide overall technical direction, leadership and technical expertise for the team in designing and delivering evidence-based, high impact malaria case management and vector control interventions/services in public and private health facilities, that are responsive to the needs of the National, State and the Global Fund.
The position is designed to provide technical assistance, specifically to the NMEP and State-levels MEPs, in meeting the technical demands of the Global Fund malaria grant.
The TD, Malaria will report directly to the Project Director to provide technical expertise and oversight to ensure MSH's programs apply evidence-based malaria interventions and approaches that align with the current and up-to-date national malaria strategic plan (NMSP) objectives to ensure delivery of quality case management for malaria in public facilities and lead the implementation in the following areas;
•Vector Control – mass campaign and routine distribution of ITNs;
•Case management – diagnosis with Rapid Diagnostic Kits (RDTs) or microscopy, treatment with Artemisinin Combination Therapy (ACTs); treatment for severe malaria with injectable Artesunate and Specific Prevention Interventions (SPI) – Seasonal Malaria Chemoprevention (SMC) and Intermittent Preventive Therapy in Pregnancy (IPTp); and integrated community case management (iCCM)/Community Health Influencers and Promoter Services (CHIPS) iCCM/CHIPs implementation
The TD, Malaria will support the program to deliver high-quality integrated health interventions and ensure that project activities align with relevant international standards and national/state policies, strategies, and plans.
The TD, Malaria will ensure MSH’s visibility by actively participating in technical working group discussions to update malaria policies, guidelines and tools, lead the planning and facilitation of trainings where applicable. She/He will participate in monitoring, periodic evaluations, and semi-annual reviews of project activities, including program analysis and strategic planning. She/he will maintain updated technical knowledge on malaria and related public health topics to be able to provide vision and input to strategy development. She/he will work with MSH, NMEP and States to actively use data for decision-making, document and share best practices to inform sustainable, evidence based malaria control activities.
Responsibilities
Provide technical leadership in the development and operationalization of the GF Malaria Project Implementation Plan (PIP) to apply evidence-based malaria interventions and approaches that align with the current and up-to-date national malaria strategic plan for program management, reporting, and documentation of best practices
Provide strategic guidance and technical assistance, specifically to the National Malaria Elimination Programme (NMEP) and State-levels MEPs, in meeting the technical demands of the Global Fund malaria grant by ensuring proper orientation, mentoring, and quality supervision at all levels.
Lead the case management and vector control teams on the GF Malaria project team at MSH.
Work with other Global Fund Malaria Grant partners to improve the quality of malaria case management frameworks at the various states where implementation is taking place.
Lead the design and implementation of all case management and vector control aspects of program implementation to track delivery against targets, outcomes, and impacts.
Lead the program to deliver high-quality integrated health interventions and ensure that project activities align with relevant international standards, national/state policies, strategies, and plans
Work closely with Grant Supply Chain Managers and State-level units responsible for malaria commodity distribution, to ensure that supply chain issues are addressed in the context of improving malaria case management.
Work with Grant implementation leadership to ensure proper coordination among States, LGAs and Grant implementation partners
Qualification
- M.D/MBBS required with extensive field experience in community-based malaria prevention, vector control, diagnosis and treatment; a master’s degree in public health is an added advantage. Specialized experience in malaria is highly preferred.
- 10+ years post NYSC experience in public health with minimum of 4 years successful experience as senior-level technical or program manager designing, implementing and managing malaria and other health programs of equivalent size and complexity in developing countries; Global Fund (GF) experience is strongly preferred.
- Proven exceptional leadership in the design, management, implementation, monitoring, and evaluation of health programs) in Nigeria; Including experience in the design and implementation of large-scale programs related to in the field of malaria and/or reproductive, maternal, newborn, child health, plus nutrition (RMNCH+N)
- Familiar with the primary health care context in Nigeria
- Demonstrated ability to lead multidisciplinary, multicultural teams, manage complex programs and ensure that project staff adhere to the highest standards of quality, relevance, and timeliness; Including experience leading technical staff and consultants within a consortium of international and local subcontractors to achieve measurable results within a technically complex and integrated health program.
- Demonstrated experience engaging technical representatives of the host country government, civil society organizations, and international development organizations and sharing knowledge, documenting best practices, present highly technical ideas at various forums.
- Demonstrated experience in strengthening leadership and management capacities of national and sub-national government health systems
- Demonstrated capacity to develop technical materials and strengthen local clinical and non-clinical capacities to improve service delivery, advocacy and resource mobilization for quality malaria and RMNCH+N services
- Proven ability to build and maintain relationships and comport with high levels of diplomacy, expertise in working directly with host-country senior government officials and policy makers in health
- Familiarity with the FMOH, SMOH, NPHCDA, or SPHCDA structures and functions
- Proven ability in conflict management, team building, written and oral communication, and negotiation skills.
- Fluency in written and spoken English, and demonstrated capacity to effectively communicate and document, including the writing of quality reports and detailed analysis of strategic information. Fluency in a local language is a distinct advantage.
- Capacity to prepare evidence-based reports and documents.
- Strong professional oral and writing skills, including the development of reports, oral presentations, and technical documents.
- Ability to interface with multiple stakeholders, representatives, and partners in a professional manner on an ongoing basis.
- Previous experience with or good knowledge of Global Fund operating procedures
- Ability to work effectively in a team environment and communicate information to both health and non-health audiences, and achieve consensus on policy, project, research, and administrative matters.
- Ability to find solutions to challenges that are acutely sensitive to human and other resource constraints in the health sector.
- Ability to serve as a liaison with Global Fund, Federal and selected State governments, and other key stakeholders in support of the activity.
- Willingness and ability to travel within Nigeria and internationally as needed.
- Ability to lead case management, change management and quality of care activities at all levels
Knowledge and Skill
- Strong oral and written communication skills in English, including evidence of quality report writing and presentation.
- Demonstrated ability to meet deadlines with quality products.
- Strong organizational and interpersonal skills
- Competency in MS Word, Excel, and PowerPoint.
- Demonstrated analytical and problem-solving skills.
- Proven ability in conflict management, team building, written and oral communication, and negotiation skills.
- Good verbal, listening, writing, and intrapersonal skills are essential for effective interaction among several institutions and staff involved in a broad range of activities.
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The objective of the M&E Specialist position is to provide technical leadership at the state level. The position of State-based M&E Specialist will oversee all M&E activities for the program within the designated state and strengthening the facility records and data collection officers, ensuring quality and timeliness of data collection and reporting. S/he will provide technical oversight and guidance to strengthen state-level M&E systems, ensuring proper orientation, mentoring and quality supervision to state M&E staff and M&E units in the State Ministry of Health, Hospital Management Board and State Malaria Elimination Program.
Responsibilities
- Spearhead the roll-out of the Global Fund Malaria M&E plan in line with Global Fund and national reporting requirements
- Member of the State Project Management Team that is responsible for overall project performance
- Provide technical input in the development of an integrated State GF Malaria project plan in collaboration with the country M&E lead and State M&E specialist
- Take lead in the implementation of GF Malaria state M&E plan and reporting formats for GF indicators and targets in collaboration with the State Team, Country technical lead and team
- Establish a system for the flow of information from service-delivery points to the GF central database and ensure timely M&E technical support to all implementing health facilities.
- Take lead in building the capacity of LGA and State M&E officers at SMoH, HMB, SMEP, health units’ M&E staff, and relevant health and community workers in the collection, summarization, analysis, and presentation of M&E data.
- Manage the roll-out of the project M&E data quality assurance system including quarterly data quality audits.
- Coordinate regular data quality assessments, undertaken in a participatory manner, with facility staff and ensure the completeness, consistency, and validity of routine data.
- Ensure that the quality of program/project Monitoring and Enhanced Evaluation in the sites is of international standard and quality by supporting the development and implementation of appropriate mechanisms to ensure quality.
- Provide direct technical assistance and capacity building in the design and implementation of the program/project Monitoring and Enhanced Evaluation components of the activities in the communities served.
- Build capacity of local partners including LGA and State M&E officers at SMoH, HMB, SMEP, and others in project monitoring and with program staff and local partners, used program/project monitoring data to modify existing programs and design new programs.
- Provide technical support in evaluation research (including sampling strategies, analysis and presentation of data) to the local research groups working on the Secure the Future project.
- Participate in project assessments, evaluations, and design teams.
- Assist the Technical Director M&E to coordinate the establishment/strengthening of one state M&E system that informs policy and practice.
- Support the effective implementation of SMC in Taraba State to achieve 100% EOC Reporting rate and timely submission of SMC/routine PUs.
- Ensure state-of-the art database management practice at the state
- Analyze M&E data on a monthly, quarterly, and annual basis and flag action areas to the project management.
- Work with GF Malaria management to document and publish best practices.
- Perform any other task to be assigned by your supervisor.
Qualification
- Postgraduate degree in Statistics, Epidemiology or related field with focus on monitoring and evaluation and/or Biostatistics
- Minimum of 3 years hand-on monitoring & evaluation experience with international donor/NGO
- Minimum of 4 years’ experience in developing monitoring plans and/or management information systems 3 years of which spent working with NGOs in an African setting
- Minimum of 3 years’ experience working in Malaria programs in Nigeria would be preferred
- Familiarity with Global Fund reporting systems highly desirable
- Good analytical, presentation and reporting skills
- Excellent inter-personal, multi-cultural and team building skills
- Strong computer skills particularly in spreadsheets, database and statistical applications (DHIS2, Microsoft Excel, SPSS, Tableau and Microsoft Power BI for data analysis, modeling, shaping and visualization)
- Strong problem-solving skills and ability to foresee problems and initiate appropriate action
- Excellent oral and written communication skills and fluency in English
- Excellent organizational skills
- Supervision: Works independently and reports to the Technical Director, M&E
- Decision Making: Working within project strategy and policy guidelines, makes decisions with regards to work responsibilities and is accountable for them
- Responsibility over data or information: Has access to information within project, and is responsible for program data generation and management
- Responsibility over assets: Overall responsibility assigned assets in the program.
- Ability to work independently
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