Job Opportunities at EHA Clinics

Purpose of the position 

• The Family Physician will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care.
• S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients.
• The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures. S/he will have a supervisory role on medical doctors within the clinic and ensure that policies and procedures are upheld.

What you’ll do 

• The Family Physician will support EHA Clinics department predominantly to:
• Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.
• Support clinical research and efforts within the EHA Clinics leading to the publication of papers.
• Attend regular educational meetings organised by the practice in order to update clinical knowledge, practice policy, and guidelines and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.
• Develop a curriculum for continuing professional development for doctors under their supervision.
• Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.
• Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.
• Participate in all treatment and preventative healthcare services as agreed by the supervising Chief Medical Officer.
• Provide direct clinical care to patients using established clinical guidelines.
• Interview patients, take medical histories, perform physical examinations, analyse, diagnose and explain medical problems during in person and telehealth consultations and home visits. 
• Consult, recommend and explain appropriate diagnostic tests and treatment. 
• Request and interpret the results of laboratory investigations when necessary.
• Perform specialised diagnostic physical exams and treatment procedures.
• Instruct and educate patients in preventative health care. 
• Conduct virtual/telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 
• Contribute to clinical development by developing a special interest and to help establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Oversight of medical doctors activities including but not limited to assessing the appropriateness of patient management, decisions on referral, and review of medical charts.
• Formulate diagnosis and treatment plans
• Give clinical instructions to the clinical care teams as required.
• Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information in order to improve the quality of patient care.
• Deal regularly with community hospitals, consultants and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities, and the like.
• Ensure continuing education, training, and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Champions all medical aspects of the quality program, including quality measurement, external reporting and quality improvement.
• Champions the infection control activities including antimicrobial stewardship and relevant KPIs 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyse and determine the significance of a variety of diagnostic test results.
• Other duties as assigned.

Professional Development

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

Requirements

• The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.
• MBBS, MBChb, M.D or D.O. degree.  
• Membership/Fellowship of Recognized International Colleges of Family Medicine or General Practitioners
• Membership/Fellowship of West African/National College of Physicians with speciality in Family Medicine
• Valid Medical licence to practise as a specialist in Nigeria
• 5+ years post residency experience
• Ability to excel in a start-up environment
• Strong medical leadership skills to ensure trust and respect of medical staff
• Strong collaboration and communication skills to ensure effective alignment amongst diverse teams
• Demonstrated ability leading and managing a geographically distributed team
• Proven success making good, timely decisions and managing change in a rapidly changing, sometimes ambiguous environment
• Ability to maintain strict confidentiality of medical records and adhere to the standards for health record-keeping and Privacy requirements.
• Fluency in performance measures and measurement programs, accreditation, peer review and hospital output.
• Strong clinical background with minimum of 5 years clinical practice experience.
• Demonstrated experience in guiding multidisciplinary clinical program activities
• Demonstrated strong leadership, management, organizational, analytical, communication and relationship development skills with particular emphasis on building relationships with executives and physician leaders
• Demonstrated experience in successfully facilitating collaborative, cross-functional projects
• Demonstrated results for delivering complex projects on time and on budget.
• Creates and communicates a compelling and inspired vision and sense of purpose for physicians and collaborative departments 
• Facilitates team building and collaboration
• Directs activities for achieving defined outcomes, reporting and analysis.
• Uses conflict resolution skills to drive change and promote organizational goals.
• Able to communicate pertinent information in various formats on a timely basis to all customers and provide follow-up as required in a professional manner.

Key Skills and Attributes

• Hold Computer literacy
• Customer Service
• Quality
• Safety
• Staff Engagement
• Financial Stewardship
• Continuous Improvement
• Professionalism
• Leadership skills
• Developing people
• Detail oriented
• Ability to collaborate
• Results oriented
• Exceptional organizational skills
• Excellent verbal and written communication skills
• Presentation skills
• People management skills
• Attention to detail
• Problem solving skills

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MISSION OBJECTIVE

• The nursing department delivers quality healthcare by providing evidence-based, patient-centered care, implementing quality improvement initiatives, and prioritizing the needs and preferences of patients. Nurses work collaboratively to ensure that patients receive the highest standard of care and achieve optimal health outcomes.
• The Registered Nurse provides direct and indirect care for assigned patients in various nursing units and home visits per scheduled shift.
• The Registered Nurse is primarily responsible for professional performance and safe patient care.
• The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the healthcare continuum involving families.
• Duties include but are not limited to, managing patients with various medical cases.

DUTIES AND RESPONSIBILITIES

PROCESS BASIC TRANSACTIONS PURPOSE

• Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques. Analyze the assessment data, derive nursing interventions, set priorities according to patient needs, formulate a plan of care, implement and evaluate the outcome.
• Provide emotional support and measures to alleviate fear and anxiety. Assess patient and family readiness and identify learning needs. Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Provide basic life support when needed. Document all relevant data in the electronic medical record according Administer medications, monitor desirable and undesirable effects, and intervene appropriately.

INFORM ENGAGEMENT

• Recognize subtle cues to anticipate potential problems.
• Assess patient and family readiness and identify learning needs.

BASIC INFORMATION ORGANIZATION DELIVERY

• Administer medications, monitor desirable and undesirable effects, and intervene appropriately. Travel to patients’ homes to deliver care as required. Manage patients with infectious diseases when applicable. Attends to Home care visits when scheduled on-call shift.
• Perform clerical duties when needed. Ensure that patients are provided with appropriate nutrition. Manage pediatric patients with infectious diseases when applicable.

TARGETED SPECIALIZED KNOWLEDGE

• Must have current clinical experience in direct patient care and have worked a minimum of 2 years in the last 3 years.
• Must have at least 3 years of postgraduate nursing experience in an accredited University Teaching, Federal Medical Centre, or International hospital.
• Bachelor’s Degree OR Diploma of Nursing from an accredited nursing college, University with High Distinction (Top 10% of graduating class).
• Hold and maintain a current nursing license to practice in Nigeria.

Remuneration:

• EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

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MISSION OBJECTIVE

• At EHA Clinics Laboratory, our mission is to consistently deliver the highest quality of laboratory services, tailored to meet the unique needs of our clients. We are dedicated to upholding professional excellence, ensuring that every examination we conduct is fit for use. Our commitment extends to the continuous improvement of our Quality Management System, embracing the principles of ISO 15189:2022 and JCI Ambulatory Standard. Through unwavering dedication to quality and compliance, we aim to set the standard for excellence in healthcare diagnostics, fostering trust and well-being within our community.

DUTIES AND RESPONSIBILITIES

EXECUTE INTRICATE TRANSACTIONS PURPOSE

• Compile and analyzes body fluids, tissue, and other substances to determine normal or abnormal findings.
• Gather and organizes work by matching computer orders with specimen labeling; sorting specimens; checking labels; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
• Perform molecular diagnostics such as PCR using open and closed systems. Perform hematology, chemistry, immunology and microbiology tests as required. Perform infectious disease testing including COVID-19.

INFORM ENGAGEMENT

• Identify and communicates abnormal results by alerting supervisory personnel, the patient, physician, or nurse.
• Communicate with patients and family members in a professional, compassionate and respectful manner to facilitate healthcare delivery as a team member.

 PRIORITIZE AND SELECT DELIVERY

• Process and enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Operate sophisticated equipment and instruments to perform diagnostic tests and assays following standard operating procedures. Contributes to a safe and secure environment for patients, visitors, physicians, and co-workers by following established standards and procedures
• Process and maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.

TARGETED SPECIALIZED KNOWLEDGE

• Minimum 3 years’ working experience in a Medical Laboratory, Clinic or hospital.
• A minimum Bachelor of Science degree in laboratory science from an accredited university.
• Additional training and experience in molecular diagnostic techniques such as PCR
• Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• Candidates must possess a current practicing license. Relevant Certification will be an added advantage.

Remuneration:

• EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

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MISSION OBJECTIVE

• The Communications Department provides strategic and creative services in communications critical to achieving the organization’s mission through fostering effective stakeholder engagement, building brand awareness, and promoting the organization's key messages. Providing overall media support to EHA Clinics in scaling it’s mission.
• As a Digital Marketing Specialist in our healthcare organization, you will play a crucial role in developing and executing digital and offline marketing strategies to promote our healthcare services, enhance our online presence, and engage with our target audience effectively.
• Your responsibilities will encompass various aspects of digital marketing and communications, including social media management, content creation,content writing, email marketing, SEO, and analytics.

DUTIES AND RESPONSIBILITIES        

PURPOSE

• Collaborate with the marketing team to devise and execute comprehensive digital marketing plans aligned with organizational goals.
• Stay abreast of industry trends and competitor activities to identify optimization opportunities.
• Develop and execute email marketing campaigns to promote healthcare services, events, and educational content. Plan and execute digital marketing strategies to support outreach initiatives and events
• Engage with relevant stakeholders to align digital marketing strategies with organizational objectives and foster collaborative efforts.

ENGAGEMENT

• Segment email lists and personalize messages for diverse target audiences.
• Establish and manage social media profiles (e.g., Facebook, Twitter, LinkedIn, Instagram) to heighten brand awareness and engagement. Create and maintain content calendars, including posts, images, and videos. Monitor and respond to comments, messages, and reviews on social platforms.
• Generate high-quality, healthcare-related content such as blog posts, articles, infographics, and videos.

DELIVERY

• Regularly update and maintain the organization's website, ensuring a user-friendly experience. Monitor website analytics to identify areas for improvement.
• Manage online advertising campaigns (e.g., Google Ads, Facebook Ads) to reach target audiences and achieve desired outcomes.
• Optimize website content and structure to enhance organic search rankings and drive traffic. Conduct keyword research and monitor SEO performance using tools like Google Analytics. Track and analyze key performance indicators related to digital marketing efforts.
• Prepare regular reports on the effectiveness of digital marketing campaigns, providing data-driven recommendations for optimization. Ensure all digital marketing activities comply with healthcare industry regulations, including HIPAA and GDPR.

 TARGETED SPECIALIZED KNOWLEDGE

• Bachelor's degree in marketing, digital marketing, or a related field. Proven experience of atleast 4 years in digital marketing, preferably in the healthcare sector.
• Hands on experience of social media in a professional setting and how to leverage social media/viral messaging as part of a PR strategy Experienced in corporate communications and digital marketing
• Excellent understanding of the full marketing mix Strong understanding of healthcare industry regulations and compliance. Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management tools, email marketing software).

Remuneration:

• EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Key Areas of Note 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

go to method of application »

MISSION OBJECTIVE

• The clinical services department ensures delivery of high quality medical and laboratory services that are patient centered in order to ensure optimal health and well being for patients achieving the organization’s mission and vision.
• The Medical Doctor will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care. S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients.
• The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures.
• The Medical Doctor will also review and act appropriately on blood results and referrals/correspondence regarding patients. In addition, S/he will be expected to occasionally carry out some home visits to patients registered on the Membership Scheme.

DUTIES AND RESPONSIBILITIES

 ENSURE PROCESS INTEGRITY PURPOSE

• Conduct telemedicine consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Determine diagnosis and treatment plans, in consultation with patient(s) or referring to Supervising doctor(s) as appropriate. Conduct and oversee clinical care to patients using established clinical guidelines.
• Interview patients, take medical histories, perform physical examinations, analyze,determine, diagnose and explain medical problems during surgery consultations and home visits.
• Participate and oversee all treatment and preventative healthcare services as delegated and agreed upon by the supervising Practice Manager(s). Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors.

ADVISE ENGAGEMENT

• Provide and explain clinical instructions to the nursing staff and other clinical care teams as required. Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information.
• Communicate where necessary with colleagues in Clinical care and hospital specialists to discuss or recommend referring specific patients, plan and coordinate activities, or exchange information to improve the quality of patient care. .
• Identify and liaise regularly with community hospitals, consultants, and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities.
• Recommend direct clinical care to patients using established clinical guidelines. Interview patients, take medical histories, perform physical examinations, analyze, diagnose, and explain medical problems during surgery consultations and home visits.

SUSTAIN STANDARDS DELIVERY

• Fully document all aspects of patient care, reconcile and complete all required paperwork for legal and administrative purposes. Attend regular educational meetings organized by the practice in order to clinical knowledge, practice policy and guidelines timely
• Contribute to clinical development by developing a special interest and help to establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Support and Sustain clinical research and efforts within the EHA Clinics leading to the publication of papers.

TARGETED SPECIALIZED KNOWLEDGE

• Degree In Medicine - MBBS, MbChB, MD, DO in any Global, National, or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria.
• Completion of compulsory internship and a minimum of 2 years post NYSC. Up-to-date registration and license from the MDCN
• Completion of BLS, ACLS.

go to method of application »

MISSION OBJECTIVE

• The clinical services department ensures delivery of high quality medical and laboratory services that are patient centered in order to ensure optimal health and well being for patients achieving the organization’s mission and vision.
• The Medical Doctor will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care. S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients.
• The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures.
• The Medical Doctor will also review and act appropriately on blood results and referrals/correspondence regarding patients. In addition, S/he will be expected to occasionally carry out some home visits to patients registered on the Membership Scheme.

DUTIES AND RESPONSIBILITIES

 ENSURE PROCESS INTEGRITY PURPOSE

• Conduct telemedicine consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Determine diagnosis and treatment plans, in consultation with patient(s) or referring to Supervising doctor(s) as appropriate. Conduct and oversee clinical care to patients using established clinical guidelines.
• Interview patients, take medical histories, perform physical examinations, analyze,determine, diagnose and explain medical problems during surgery consultations and home visits.
• Participate and oversee all treatment and preventative healthcare services as delegated and agreed upon by the supervising Practice Manager(s). Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors.

ADVISE ENGAGEMENT

• Provide and explain clinical instructions to the nursing staff and other clinical care teams as required. Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information.
• Communicate where necessary with colleagues in Clinical care and hospital specialists to discuss or recommend referring specific patients, plan and coordinate activities, or exchange information to improve the quality of patient care. .
• Identify and liaise regularly with community hospitals, consultants, and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities.
• Recommend direct clinical care to patients using established clinical guidelines. Interview patients, take medical histories, perform physical examinations, analyze, diagnose, and explain medical problems during surgery consultations and home visits.

SUSTAIN STANDARDS DELIVERY

• Fully document all aspects of patient care, reconcile and complete all required paperwork for legal and administrative purposes. Attend regular educational meetings organized by the practice in order to clinical knowledge, practice policy and guidelines timely
• Contribute to clinical development by developing a special interest and help to establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Support and Sustain clinical research and efforts within the EHA Clinics leading to the publication of papers.

TARGETED SPECIALIZED KNOWLEDGE

• Degree In Medicine - MBBS, MbChB, MD, DO in any Global, National, or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria.
• Completion of compulsory internship and a minimum of 2 years post NYSC. Up-to-date registration and license from the MDCN
• Completion of BLS, ACLS.