Job Opportunities at Dukka Inc.

Job Description

• The Sales Specialist duties and responsibilities include sourcing for clients for our shared space services, managing physical and online users request, preparing monthly performance reviews and reports, responding to enquiries and driving business growth to create a strong brand identity.
• You will be the first point of contact for our physical and online community users thus developing an intimate relationship with the online community is essential.
• Our ideal Community Sales Specialist must have exceptional oral and written communication skills and is able to develop engaging content.
• You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. If this is you, then we can’t wait to have you!
• This role reports directly to the Admin Manager/Chief of Staff.

Responsibilities

• Drive sales and source for Clients for our shared space services
• Plan and execute community initiatives and programs for our shared space services
• Set and implement social media and communication campaigns to align with marketing strategies
• Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and promotional videos
• Monitor and report on feedback and online reviews
• Provide community feedback to the management and stakeholders.
• Active awareness of competitors
• Build and maintain relationships with customers, potential customers, industry influencers & professionals.
• Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs).
• Stay up-to-date with co-work trends
• Participate in social events, corporate events and workshops.

Educational Qualifications

• A Degree in Communication, English, Journalism, Marketing, or related field
• 3+ years experience in managing sales in a co-working environment/ selling real estate.
• Knowledge of search engine optimization (SEO) and web metrics.

Skills and Qualifications:

• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Attention to detail and ability to multitask
• Interpersonal & negotiation skills
• Friendly and outgoing personality
• Customer service attitude
• Excellent written and verbal communication skills.
• Highly dependable and trustworthy
• Decision-making skills
• Ability to do basic bookkeeping and budgeting.

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Description
Is this you?

• Do you have a growth mindset? Can you design strategies and see them through execution? Are you someone who’s filled with focus and energy? Do you thrive in a fast paced innovative environment? Then the role of Sales Analyst at Dukka Inc. might be right for you. What our team is building for emerging markets does not quite exist in the business landscape and this will be an opportunity for you to put your stamp on this great company.
• We are looking for a Sales Analyst who is self motivated to analyze, forecast, monitor, optimize, and report on marketing and growth metrics and split-test results. Besides members of the growth team, you will work closely with the CEO, product team, and operations team. Demonstrable experience in blitzscaling products and companies will set you apart.
• This role reports to the Head of Growth.

Responsibilities
What we require of you:

• Identifying and developing growth opportunities and channels
• Defining key goals and metrics around growth success (and failure)
• Planning and implementing growth strategies with our marketing, sales, PR, and product teams
• Commence, manage and grow our offline sales program and team
• Commence, manage, and grow our online marketing program and team
• Build rapport with key growth partners
• Driving growth across our product offerings
• Collaborate with other team members and stakeholders

Requirements
To be successful in this role, you need:

• You have a Bachelor's Degree from an accredited university or significant experience in the workforce to compensate where a degree does not exist.
• Experience. Proven track record of growing at least one product to significant scale before
• Analytical. You know how to think, track, draw insights and make decisions based on quality data
• Doer. You’ll get things done on your own no matter the task.
• Self-motivated. You’ll work towards targets with minimal supervision
• Motivational. You can coordinate and motivate a team
• Passion. You're passionate about the digital economy, data, payments, small businesses, and/or financial systems
• A background in Fintech, SaaS, affiliate marketing, or ecommerce
• We’re a startup. You should be comfortable taking an imperfect growth system and driving it all the way to full execution.

Remuneration
Why you will love to join Dukka:

• We’re a rocketship
• Paid time off
• Work tools
• Very flat team structure
• Competitive compensation
• We support paid parental leave
• You will have the opportunity to learn how the entire company operates
• Being part of a fun and energetic Dukka family that’s building the future we all want to live in
• And so much more!

What you might not love:

• You will have to learn new things all the time
• Really fast-paced environment with a LOT of work to be done
• We're a small team, priorities will keep on changing, perks of a startup

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Job Description

• We’re looking for an experienced Digital Content Writer who is passionate about driving financial inclusion in Africa.
• The ideal candidate will be responsible for writing and publishing in different styles and directions, to guide users and motivate them to use our product and services.

To be successful in this role, you’ll need:

• Growth mentality. You’re looking for the next step in your career and you are not afraid to get your hands dirty.
• Proactive. You’re looking to do more than your core role and are comfortable with moving fast and making decisions with imperfect data and learning on your own
• Storyteller. You have a knack for telling powerful stories that can communicate our vision to the world.
• Superb communication skills. You’re a genius of words - both written and said. You already see this job post as too long and already have ideas on how to trim it down.
• Copywriter. You know how to explain complex concepts in clear, pithy prose, and you cannot wait to write a byline for Dukka about why digital inclusion is the future of commerce
• Experience. A proven track record of storytelling at a Fintech or financial industry will set you apart from the crowd.
• Self-motivated. You’ll work towards targets with minimal supervision
• Motivational. You can coordinate and sway a team with words
• Passion. You're passionate about telling great stories, the digital economy, data, payments, small businesses, and/or financial systems.
• We’re a startup. You should be comfortable taking a complex topic and simplifying it to easy to digest content forms.

Core Responsibilities

• Research industry-related topics to develop SEO driven blog content and landing pages
• Editing existing content to optimize for SEO
• Prepare well-structured, well researched, content briefs, outlines, landing pages, and blog articles
• Proofread and edit content before publishing across web and social platforms.
• Submit work to Content Manager for review and approval
• Write social media posts

Job Requirements

• Bachelor's Degree in English, Communication or any related field
• Minimum of 3 years experience in app and marketing content writing in the fintech industry.
• Proficient in MS Office suite and familiarity with and willingness to use online collaboration tools such as Google Drive suite etc.
• Excellent writing ability with strong marketing inclination.
• Strong listening and verbal communication skills
• Good research and analytical skills to quickly grasp new concepts and interpret effectively.
• Good organizational ability to manage multiple tasks, often to tight deadlines
• A creative approach, both in coming up with ideas for new features and for getting a message across innovatively with fewer texts.
• An understanding of digital marketing and search engine optimization (SEO) plus specific IT skills, such as an understanding of HTML or WordPress.
• Should be strongly self-motivated and can work independently