Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing Payroll based consumer loans to eligible individuals.
The Company currently operates in 25 states in Nigeria including the Federal Capital Territory- Abuja. With a staff strength of over 1000 employees and an active customer base in excess of 300,000, Credit Direct Limited is positioning itself to become the dominant market leader in the unsecured micro-lending (payroll lending) space in Nigeria and indeed Sub-Saharan Africa.
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Job Summary
As the Business Development Lead (B2B2C) for our Digital Personal Loan product, you will drive growth by establishing and managing strategic B2B2C partnerships. This role focuses on expanding our customer base through alliances with businesses that align with our target market. You will be responsible for creating and executing partnership strategies to effectively promote and distribute our personal loan products, leveraging these collaborations to maximize market reach and deliver valuable financial solutions to end consumers.
RESPONSIBILITIES:
Strategy Development and Execution
- Develop and implement B2B2C strategies to achieve personal loan sales targets.
- Identify and establish partnerships with businesses that can promote and distribute personal loan products.
- Collaborate with marketing and product teams to design and execute effective B2B2C campaigns.
- Drive sales growth through effective B2B2C channels.
- Develop and manage sales initiatives to promote personal loan products through business partners.
- Provide support and training to partners to enhance their ability to sell personal loan products.
- Work closely with other departments, such as marketing, operations, and customer service, to ensure seamless execution of B2B2C strategies.
- Participate in cross-functional meetings and initiatives to support overall business objectives.
- Foster a collaborative and supportive environment within the B2B2C team.
Partnership Management
- Build and maintain strong relationships with key business partners.
- Negotiate and manage partnership agreements to ensure mutual benefits and alignment with business objectives.
- Monitor and evaluate the performance of partnerships, ensuring they meet established targets and deliver desired outcomes.
- Conduct market research to identify potential business partners and new market opportunities.
- Analyse market trends and competitive landscape to inform strategic decisions.
- Provide insights and recommendations based on market analysis to support business growth.
Operations Management
- Oversee the daily operations of the B2B2C function to ensure efficiency and effectiveness.
- Implement best practices and process improvements to optimize B2B2C operations.
- Monitor and manage performance metrics, including sales volume, conversion rates, and partner satisfaction.
- Prepare and present regular reports on B2B2C performance, market trends, and business activities.
- Analyse data to identify trends, opportunities, and areas for improvement.
- Provide insights and recommendations to the Head, Personal Loans based on analysis.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Relevant professional certifications or Master’s degree is an added advantage.
- Minimum of 5-7 years in business development, sales management, or partnership management, preferably in financial services.
- Proven track record of achieving sales targets and managing successful partnerships.
- High proficiency in sales techniques and partnership management.
COMPETENCIES REQUIREMENTS:
Technical:
- Sales Management
- Loan management
- Business Development
- Customer Relationship Management
- Customer Service
- Data Analysis
- Operational Tools Efficiency
- Financial Analysis
- Market Research and Consumer Behaviour
- Quality Assurance
Behavioural:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking
- Communication written & verbal
- Stakeholder Management
- Developing Others
- Analytical Thinking
- Leading Change
- Managing Risk
- Service Orientation
What to Expect in the Hiring Process:
- A preliminary phone call with the recruiter
- Technical interview
- Assessment
- Interview with Senior members of the team
- Cultural and Behavioural Fit Interview with a member of the Executive team.
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Job Summary
This role is responsible for establishing, developing, and nurturing strategic partnerships with associations, cooperatives, and community groups to expand outreach and drive member engagement. The candidate will work closely with Relationship Managers to ensure a smooth onboarding experience, supporting high conversion rates and long-term satisfaction among association members. Success in this role involves building strong, trust-based relationships, streamlining partnership processes, and actively contributing to the success of our community-focused initiatives.
Job Details
Partnership Development and Management:
- Identifying and researching potential associations, cooperatives, and community groups for partnerships.
- Developing and presenting proposals, pitches, and agreements to attract and secure new partners.
- Maintaining ongoing relationships with association leaders, providing updates, and addressing concerns.
- Provide high level direction on strategy, initiatives for the business development unit
- Evaluate, lead and track business development activities for revenue generation.
Operational Coordination and Performance Reporting:
- Facilitating the onboarding process with Relationship Managers and ensuring necessary resources are provided.
- Collecting feedback and insights on association needs and communicating them to relevant units (Head of Financial Inclusion, product development, marketing teams).
- Reporting partnership performance and impact to senior leadership.
- Develop actionable recommendations to optimize performance, adjusting strategies based on data-driven insights and organizational goals.
Requirements
- Bachelor’s degree in Business Administration, Finance, Accounting or a related field.
- Minimum of 5 years of experience in a related field within the financial services industry.
What to Expect in the Hiring Process:
- A preliminary phone call with the recruiter
- Technical interview
- Assessment
- Interview with Senior members of the team
- Cultural and Behavioural Fit Interview with a member of the Executive team.
go to method of application »
Job Summary
This role is responsible for overseeing and nurturing relationships with associations within designated localities, with a focus on driving sales conversions and product adoption. The candidate will collaborate closely with Association Ambassadors to promote engagement and ensure successful product integration at the grassroots level. Success in this role requires strong relationship-building skills, local market insights, and a proactive approach to achieving sales and adoption targets within the community.
Job Details
Relationship Management and Engagement:
- Build and maintain relationships with association leaders and key members to foster trust and engagement.
- Resolve challenges and complaints from associations to ensure strong partnerships.
- Efficiently responded to, qualified, and tracked inbound leads and requests, ensuring timely follow-up and high conversion rates.
- Act as the primary liaison between the company and associations, addressing inquiries, concerns, and needs effectively.
Team Supervision and Training:
- Manage a team of Association Ambassadors, providing them with necessary support and resources.
- Conduct periodic training and informational sessions for both Association Ambassadors and association members.
- Facilitate smooth onboarding experiences for association members, ensuring they understand product offerings, usage, and benefits.
- Guide and support Ambassadors in promoting the company’s financial inclusion products to association members.
Collaboration and Coordination:
- Collaborate with the Business Development Lead on onboarding associations.
- Develop and execute local sales strategies aimed at increasing the conversion of association members into active customers.
- Work with the marketing team to design and implement locality-specific promotional campaigns.
Performance Tracking and Reporting:
- Track and report on sales conversion rates, gather feedback from association members, and monitor other relevant KPIs for reporting to the State Customer Success Agent (and the Head of the Financial Inclusion Unit when necessary.
Requirements
- Bachelor’s degree in Business Administration, Marketing and Sales, Finance, Accounting or a related field.
- Minimum of 3 years of experience in a related field within the financial services industry.
What to Expect in the Hiring Process:
- A preliminary phone call with the recruiter
- Technical interview
- Assessment
- Interview with Senior members of the team
- Cultural and Behavioural Fit Interview with a member of the Executive team.
go to method of application »
Job Summary
This role is responsible for leading and supporting a team of Relationship Managers across a designated state or region, ensuring consistent performance and alignment with organizational goals across localities. The candidate will provide strategic guidance, foster best practices, and maintain high standards of service delivery. This role is integral to the company’s scaling efforts and will play a key part in regional growth and operational consistency.
Job Details
Leadership & Team Supervision:
- Supervise a cluster of Relationship Managers within the designated state or region, ensuring they meet their sales and conversion targets.
- Provide training, support, and resources to Relationship Managers to optimize their effectiveness in localities.
- Act as a bridge between state/regional teams and senior leadership, ensuring that communication flows smoothly and that regional challenges and successes are visible at the executive level.
Strategic Coordination & Regional Oversight:
- Coordinate with the Business Development Lead to implement region-specific partnership strategies.
- Develop and implement regional strategies that align with company-wide goals while adapting to the specific needs of each locality.
- Analyze regional performance data to identify trends, challenges, and opportunities, reporting to the Head of Financial Inclusion Unit.
- Act as the main point of contact for associations that span multiple localities within the region, ensuring consistency and addressing cross-locality challenges.
- Resolve escalated issues or complaints from associations, working closely with Relationship Managers to address concerns and reinforce partnerships.
- Ensure a consistent customer experience and service quality across all localities, working with Relationship Managers to maintain high standards of engagement and relationship-building.
- Conduct customer satisfaction surveys and recommend ways of ensuring client’s satisfaction.
Requirements
- Bachelor’s degree in Business Administration, Marketing and Sales, Finance, Accounting or a related field.
- Minimum of 5 years of experience in a related field within the financial services industry.
go to method of application »
Job Summary
Responsible for designing, developing, and maintaining software applications that meet business requirements. This role involves collaborating with cross-functional teams to deliver high-quality software solutions and providing technical leadership within the development team.
RESPONSIBILITIES:
Software Development
- Design, develop, test, and maintain software applications in alignment with business needs.
- Write clean, efficient, and maintainable code following best practices and coding standards.
- Conduct code reviews and provide constructive feedback to team members.
- Work closely with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications.
- Collaborate with QA engineers to ensure thorough testing and quality assurance of software applications.
- Communicate effectively with team members and stakeholders to ensure alignment and understanding of project goals and timelines.
Technical support & Problem Solving
- Create and maintain technical documentation for software applications, including design specifications, code comments, and user guides.
- Ensure that documentation is up-to-date and accessible to relevant team members. Identify, troubleshoot, and resolve software defects and performance issues.
- Continuously improve existing software applications by refactoring code and optimizing performance.
- Stay updated with the latest industry trends, technologies, and best practices to bring innovative solutions to the team.
Technical Leadership
- Provide technical guidance and mentorship to junior engineers and development teams.
- Lead the development of complex features and modules, ensuring they meet quality and performance standards.
- Participate in architectural discussions and contribute to the technical direction of projects.
Requirements
- 5-7 years of backend development experience, with a proven track record in building, scaling, and maintaining robust applications.
- Extensive experience leading and delivering complex, high-impact software projects, with strong collaboration across cross-functional teams.
- Deep expertise in Node.js and its ecosystem, including frameworks like Express.js and Nest.js, and proficiency in developing RESTful and GraphQL APIs.
- Strong command of JavaScript and TypeScript for backend development, with additional familiarity in languages such as Python or Go considered a plus.
- Solid knowledge of backend architectures and development best practices, including asynchronous programming, microservices, and serverless functions.
- Experience with backend frameworks and tools such as Docker, Kubernetes, and database technologies like MongoDB, PostgreSQL, or Redis.
COMPETENCIES REQUIREMENTS:
Technical:
- Cloud Computing
- Cybersecurity Management
- Data Analysis
- Database Management
- Digital Transformation
- Information Security Management
- IT Application Support
- IT Governance and Compliance
- IT Infrastructure Management
- IT Service Management (ITSM)
- Mobile Device Management
- Network Administration
- Programming and Scripting
- Project Management
- Quality Assurance
- Regulatory Compliance
- Software Development
Behavioural:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking*
- Communication written & verbal
- Stakeholder Management
- Developing Others*
- Analytical Thinking
- Leading Change*
- Managing Risk
- Service Orientation
go to method of application »
Job Summary
Responsible for designing, developing, and maintaining software applications that meet business requirements. This role involves collaborating with cross-functional teams to deliver high-quality software solutions and providing technical leadership within the development team.
RESPONSIBILITIES:
Software Development
- Design, develop, test, and maintain software applications in alignment with business needs.
- Write clean, efficient, and maintainable code following best practices and coding standards.
- Conduct code reviews and provide constructive feedback to team members.
- Work closely with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications.
- Collaborate with QA engineers to ensure thorough testing and quality assurance of software applications.
- Communicate effectively with team members and stakeholders to ensure alignment and understanding of project goals and timelines.
Technical support & Problem Solving
- Create and maintain technical documentation for software applications, including design specifications, code comments, and user guides.
- Ensure that documentation is up-to-date and accessible to relevant team members. Identify, troubleshoot, and resolve software defects and performance issues.
- Continuously improve existing software applications by refactoring code and optimizing performance.
- Stay updated with the latest industry trends, technologies, and best practices to bring innovative solutions to the team.
Technical Leadership
- Provide technical guidance and mentorship to junior engineers and development teams.
- Lead the development of complex features and modules, ensuring they meet quality and performance standards.
- Participate in architectural discussions and contribute to the technical direction of projects.
Requirements
- 5-7 years of backend development experience, with a strong focus on designing, developing, and deploying complex, scalable applications.
- Demonstrated success in leading and delivering high-impact software projects, collaborating with cross-functional teams to ensure project success.
- Extensive expertise in backend development methodologies, frameworks, and tools, particularly in the .NET ecosystem (e.g., ASP.NET Core, Entity Framework).
- Advanced proficiency in C# and other relevant programming languages, with a solid foundation in Java or Python as a plus.
- Strong command of backend frameworks and libraries, with particular expertise in .NET. Familiarity with additional frameworks (e.g., Spring, Django) is advantageous.
COMPETENCIES REQUIREMENTS:
Technical:
- Cloud Computing
- Cybersecurity Management
- Data Analysis
- Database Management
- Digital Transformation
- Information Security Management
- IT Application Support
- IT Governance and Compliance
- IT Infrastructure Management
- IT Service Management (ITSM)
- Mobile Device Management
- Network Administration
- Programming and Scripting
- Project Management
- Quality Assurance
- Regulatory Compliance
- Software Development
Behavioural:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking*
- Communication written & verbal
- Stakeholder Management
- Developing Others*
- Analytical Thinking
- Leading Change*
- Managing Risk
- Service Orientation
go to method of application »
Job Summary
Responsible for designing, developing, and maintaining software applications that meet business requirements. This role involves collaborating with cross-functional teams to deliver high-quality software solutions and providing technical leadership within the development team.
RESPONSIBILITIES:
Software Development
- Design, develop, test, and maintain software applications in alignment with business needs.
- Write clean, efficient, and maintainable code following best practices and coding standards.
- Conduct code reviews and provide constructive feedback to team members.
- Work closely with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications.
- Collaborate with QA engineers to ensure thorough testing and quality assurance of software applications.
- Communicate effectively with team members and stakeholders to ensure alignment and understanding of project goals and timelines.
Technical support & Problem Solving
- Create and maintain technical documentation for software applications, including design specifications, code comments, and user guides.
- Ensure that documentation is up-to-date and accessible to relevant team members. Identify, troubleshoot, and resolve software defects and performance issues.
- Continuously improve existing software applications by refactoring code and optimizing performance.
- Stay updated with the latest industry trends, technologies, and best practices to bring innovative solutions to the team.
Technical Leadership
- Provide technical guidance and mentorship to junior engineers and development teams.
- Lead the development of complex features and modules, ensuring they meet quality and performance standards.
- Participate in architectural discussions and contribute to the technical direction of projects.
Requirements
- 5-7 years of backend development experience with a focus on designing and deploying scalable solutions for mobile and POS systems.
- Proven track record in leading and delivering complex, high-impact projects within mobile or POS environments, ensuring seamless integration and performance.
- Extensive expertise in backend frameworks and tools that support mobile and POS applications, such as Node.js, .NET, and RESTful API development.
- Proficiency in backend languages like Java, C#, and JavaScript, with experience in mobile-specific technologies (e.g., Firebase, mobile payment processing) considered a plus.
- Solid understanding of POS systems and mobile architecture best practices, including security protocols, device compatibility, and offline capabilities.
- Experience with databases and data management tailored for mobile and POS, including knowledge of SQLite, Firebase Realtime Database, and cloud database solutions (e.g., AWS DynamoDB).
- Background in optimizing backend services for real-time transactions, ensuring low-latency, high-reliability performance for mobile and POS applications.
COMPETENCIES REQUIREMENTS:
Technical:
- Cloud Computing
- Cybersecurity Management
- Data Analysis
- Database Management
- Digital Transformation
- Information Security Management
- IT Application Support
- IT Governance and Compliance
- IT Infrastructure Management
- IT Service Management (ITSM)
- Mobile Device Management
- Network Administration
- Programming and Scripting
- Project Management
- Quality Assurance
- Regulatory Compliance
- Software Development
Behavioural:
- Entrepreneurial Mindset
- Excellence
- Execution
- Energy
- Empathy
- Evolution
- Emotional Intelligence
- Business Acumen
- Decision-Making
- Result Oriented
- Strategic Thinking*
- Communication written & verbal
- Stakeholder Management
- Developing Others*
- Analytical Thinking
- Leading Change*
- Managing Risk
- Service Orientation
Method of Application
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