Job Openings at Total Data Limited

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g., discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Requirements

• B.Sc Degree in Business Administration; Hospitality Management
• culinary school certificate is an added advantage.
• 3 to 5 years of Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software.
• Strong leadership, motivational and people skills.

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Job Responsibilities

• Ability to develop recipes for bread and other baked goods using local ingredients.
• Create new and exciting desserts to renew our menus and engage the interest of customers
• Day-to-day management of the production team to achieve operational goals.
• Design and perform routine inspections to ensure consistent product quality.
• Lead efforts to complete new product development projects within allotted timelines and budgets.
• Develop and enforce operational policies and procedures.
• Ensure the bakery section of the kitchen adheres to health and safety regulations
• Decorate and present pastries and baked goods in a tasteful and beautiful way
• Develop new seasonal recipes and menus and keep up with the latest trends
• Document and report production activities on a routine and consistent basis.
• Prepare progress reports for management review.
• Work with management to prepare project plans, budgets, and schedules

Requirements

• Candidates should possess a Bachelor's Degree / HND / OND qualification.
• Must have 3 to 5 years of Experience as a baker.
• Interest to develop new food products using local ingredients.
• Ability to conduct team meetings to discuss project status and issues.
• Monitor project progress regularly and report the same to management and customers.
•  Good Communication skills
•  Flexibility to work around customer demand
• Problem-solving skills
• Good planning skills.

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Job Responsibilities

• Set up the kitchen with cooking utensils and equipment, like knives, pans, and kitchen scales
• Study each recipe and gather all necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g., reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Job Requirements

• Culinary school diploma preferred
• Minimum of 3 years’ Proven working experience as a Chef or Cook
• Hands-on experience with various kitchen equipment (e.g., grillers and pasta makers)
• Advanced knowledge of culinary, baking and pastry techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations