Job Openings at Reposebay

Shecluded is a fintech for women, and we are hiring a Customer Success Associate

You will have the following responsibilities but are not limited to…

• Answer incoming customer calls and handle general customer concerns.
• Advise clients and create financial education.
• Responsible for maintaining a customer-focused attitude and high level of professionalism by establishing a positive rapport with each customer.
• Impact the company’s bottom line by problem-solving and focusing on activities that create lifetime customers.
• Required to possess sound product knowledge, which is critical for offering quick and accurate customer assistance.

Will be responsible for operating CRM Software to achieve the following:

• Collect data and track customers.
• Engage website visitors by sending targeted emails/newsletters to leads & customers (Email Marketing) and targeted automation.
• View and recover abandoned carts.
• Create retention campaigns, from conceptualization to analysis, e.g. Offer incentives via loyalty and referral programs.
• Run scheduled surveys to engage customers and get valuable feedback about our services.
• Work on financial content for women
• Continuously improve our company's customer retention rate, average order value, and lifetime value.
• Generate ideas to reward loyal customers/ appreciate Customers’ on their Birthdays.
• Build E-Commerce reports to track business growth.

Requirements and Skills…

• Proven working experience as a Client Relations Manager and Customer Service Officer
• Minimum of 2 years experience.
• Bachelor's degree/HND in business administration, management, or related field.
• Clear and persuasive communication skills
• Empathy
• Friendly/warm personality
• Ability to use positive language
• Patient and attentive
• Problem-solving skills
• Self-control and patience
• Prior experience with CRM Software preferred e.g. HubSpot.

go to method of application »

Shecluded in a fintech, supporting women.

The Role:
The company has a small, highly skilled team, and support will be given but the the successful candidate is expected to be proactive and a self-starter.
This is a fantastic opportunity to progress your career further in Finance. You will receive all the training you need to fast-track yourself to success. This role will be integral to and include all aspects of the business process.

Furthermore, the role requires an excellent understanding of written English and the ability to adapt to different instructions. You will need to be enthusiastic and willing to learn, with a level of adaptability to many different scenarios.
Responsibilities:

• To perform accurately and promptly full bank receipts reconciliation, dealing with all queries promptly to ensure each month is closed off as soon as possible.
• Create financial models for the company
• Advice women seeking ways to grow their careers and businesses
• Assisting with payroll preparation, where necessary
• Ensure that all end-of-month close procedures are actioned and adhered to
• Nominal Accounts reconciliations
• Liaising with various team members across the business to resolve queries.
• Being able to accurately and frequently process payments and chargebacks as necessary.
• Assisting in producing data to help the management of the business.
• Being available to all other business areas to lend assistance and guidance as needed.
• To advise FD and CF on local and National tax rules and any amendments
• General administrative duties: post-inbound etc
• Ordering stationery and other office supplies
• Undertake ad-hoc tasks.

Attributes and experience:

• Exceptional communication skills
• Ability to multitask, organize and prioritize tasks according to current business objectives.
• Good knowledge of Excel and Microsoft Office, + other corporate software

Great attention to detail

• A confident decision maker who works well under pressure.
• Ability to work independently and as part of a team.
• Ability to take ownership and problem-solve.
• Previous experience in reconciliation is desired.
• Previous experience working in accountancy roles is desired.
• Good accountancy knowledge, a suitable qualification to evidence this

Job Types: Full-time, Permanent

go to method of application »

The driver managers will be responsible for overseeing the activities of their team of drivers. They ensure that everyone is working safely and efficiently, and they may also be involved in recruiting new drivers or training current employees on best practices.
Driver managers must have strong leadership skills and a clear understanding of managing people effectively. 
Principal Responsibilities:

• Recruit, train and assess drivers and their qualifications as per driving laws.
• Coordinate with drivers, staff and management to hold meetings and resolve issues.
• Maintain costs and profits within the budget.
• Manage records of personnel, expenditures and of government rules and driving regulations.
• Coordinate on a regular basis with transportation staff and authorities.
• Assess cars and drivers, manage maintenance and arrange for quality vehicles and personnel when needed.
• Arrange for onsite periodical inspections of vehicles in use.
• Develop amiable, genuine and supportive relations with drivers on a personal and professional level and collaborate with other departments to solve their problems.
• Coordinate with drivers to Ensure timely pickup and delivery.
• Keep abreast with latest technologies to enhance company output.
• Address driver communications and provide required data to drivers.

Requirements

• Minimum of HND or BSC academic qualification
• 2-3 years Post NYSC experience
• Ability to work independently with little or no supervision
• Ability to influence, and persuade drivers
• Be able to relate with drivers in the various parks across Lagos and Abuja

go to method of application »

Specification: 

• Candidate must have experience working as a marketer in the hospitality industry, travel agencies or related fields. 
• Excellent written and verbal communication skills. 
• Must be intelligent and passionate about advertising the hotel’s services and  meeting set targets 
• Must be well-composed and good looking 
• Proximity to the location is key
• Only female candidates are required for this role. 
   

go to method of application »

Job description

Shecluded is hiring a Senior Accountant

Coordinating accounting functions and programs.

• Preparing financial analyses and reports.
• Preparing revenue projections and forecasting expenditures.
• Assisting with preparing and monitoring budgets.
• Maintaining and reconciling balance sheets and general ledger accounts.
• Assisting with annual audit preparations.
• Investigating and resolving audit findings, account discrepancies, and issues of non-compliance.
• Preparing federal, state, and local tax regulatory requirements.
• Ensuring remittance of tax.
• Contributing to developing new or amended accounting systems, programs, and procedures.
• Performing other accounting duties and supporting junior staff as required or assigned.

Minimum of BSC in accounting or finance required.

• 3+ years of accounting experience.Working knowledge of tax laws and GAAP.
• Strong financial analysis skills.
• Strong communication skills, both written and verbal.
• Strong organizational and stress management skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to train and manage staff.
• Ability to work with little to no supervision.

Job Type: Full-time

Salary: From ₦200,000.00 per month

Ability to commute/relocate:

• Lekki: Reliably commute or plan to relocate before starting work (Required)

Education:

• Undergraduate (Required)

Experience:

• Accounting: 3 years (Required)

go to method of application »

DUTIES AND RESPONSIBILITIES

• Organize, implement, and manage engaging marketing campaigns.
• Collaborate with the sales and development team to learn more about the product they’re selling.
• Create campaigns and build relationships with customers.
• Monitor campaign results and adjust their marketing efforts accordingly.
• Managing and handling communications in both directions.
• Responsible for building and maintaining a brand's community both online and offline.
• Engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are.
• Addressing the concerns of clients
• Manage multiple platforms, track key insights, and constantly report information to superiors.

JOB REQUIREMENTS

• Proven experience in a communications or PR role
• Ability to develop creative, engaging, and original content
• Exceptional written and oral communication skills
• Good customer service and interpersonal skills
• Friendly and outgoing personality
• Knowledge of search engine optimization (SEO) and web metrics
• Proficient in word processing applications, spreadsheets, presentation software and social media management tools
• Good judgment and problem-solving skills.
• Familiar with marketing strategies, sales techniques, and social media management.

Job Type: Full-time

Salary: ₦100,000.00 - ₦150,000.00 per month