Job Openings at Proxynet Communications Limited

Job Description

• Marketing and positioning of company’s screen and VC solutions rental services and products online
• Developing and building the rental business
• Create a strong visibility and client base for all our product/brands.
• Maintaining good client relations and records.
• Follow up rental leads to ensure it turns to business.
• Generate leads and close the deals.
• Bulk mailing and SMS and emails to companies showcasing our rental services
• Follow-up on leads and prospects from our online activities to a logical conclusion.
• Prepare daily, weekly and monthly reports of all activities
• Establishing relationship with event companies
• Management and coordination all rental opportunities
• For overall online marketing strategy and execution.
• Prepare presentation slides and build proposals for our products.
• Coordinate, manage and grow our customer’s database.
• This role will be instrumental in increasing our social media presence, gaining visibility for our rental service and engaging our customers

Requirements

• Strong communication skills, both written and verbal required; creative writing skills a plus
• Must be a good sales person with experience
• Experience with general Social Media platforms (Facebook, Twitter, Instagram, Linkedin)
• Must be extremely detail oriented with strong attention to follow-through
• Minimum of BSC in a relevant discipline
• Must reside in Lagos ( mainland)

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Proxynet Group, an IT company seeks to recruit an experienced, responsible and trust worthy individual to fill this role of a Customer Service Officer ( Front Desk)  Only Female and must reside in Lagos ( mainland)

Responsibilities:

• Greet guests and provide them with superb customer service.
• Ensure the reception is neat, presentable, and equipped with all the necessary supplies
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Maintain records and files.

Requirements

• Proven customer support experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Good Social Media Management Skills
• Good Use of Office Package
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Good Computer Skills
• BSC Degree in any discipline. Customer Service certification would be an added advantage
• Upsell and cross-sell to customers
• Must have 4 to 5 years working experience.
• Must reside in Lagos and on the Mainland