Job Openings at Pickmeup International Company

Job Description

• Monitor the operation and general activities of customers and drivers.
• Monitor drivers relationship with customers.
• Identifying trends and rending optimum service to customers.
• Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
• Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
• Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
• Establish and maintain professional friendly relationship with drivers.
• Collaborate with relevant departments e.g marketing in deploying promos and other activities.
• Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
• Provide weekly report for all activities and department.

Eligibility

• Applicant must have 0 to 1 year experience with a ride hailing firm with IT knowledge.
• Applicant must posses good computer and telecommunication skills.
• Applicant must be innovative and creative.
• Applicant must have the ability to work to achieve set targets and goals.
• Applicant must have the ability to work in a competitive environment.

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Job Description

• Monitor the operation and general activities of customers and drivers.
• Monitor drivers relationship with customers.
• Identifying trends and rending optimum service to customers.
• Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
• Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
• Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
• Establish and maintain professional friendly relationship with drivers.
• Collaborate with relevant departments e.g marketing in deploying promos and other activities.
• Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
• Provide weekly report for all activities and department.

Eligibility

• Applicant must have 0 to 1 year experience with a ride hailing firm with IT knowledge.
• Applicant must posses good computer and telecommunication skills.
• Applicant must be innovative and creative.
• Applicant must have the ability to work to achieve set targets and goals.
• Applicant must have the ability to work in a competitive environment.

go to method of application »

Locations: Port-harcourt - Rivers, Uyo, Akwa, Onitsha, Owerri, and Warri

Job Description

• Responsible for promoting and publicizing the company's brand and services.
• Carrying out the daily tasks that keep department functioning.
• Overseeing and developing marketing campaigns.
• Devising and developing ideas and strategies.

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Location: Akwa Ibom and Port Harcourt - Rivers

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving results.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements

• Bachelor's degree in Business, Marketing or related field.
• Experience in Ride-hailing, marketing or related field.
• Strong communication skills and IT fluency.
• Excellent organizational skills.