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Responsible for the development and delivery of consumer benefits through the product/service of the business.
Responsible for measuring and monitoring the product or services performance as well as presenting product related consumer, market and competitive intelligence to the product team
Liaising with the user experience team to maintain a seamless use by clients, customers reducing and eliminating average customer feedback.
Product Administration and Documentation
Product analyst is responsible for the development and proposal of product strategies, innovation, presentation of marketplace outcome as well as product culture development.
Responsible for formulating ways in which to package and market products in such a way that they become differentiated, compelling, easy to sell, and easy to buy and use our online platform.
Product Management and Operations
Identification and management of the ongoing rationalization of the business products in order to ensure that there is efficiency and effectiveness in product management
Identification and management of the on-going rationalization of the business’s products in order to ensure that there is an efficiency and effectiveness in product management
The Product Analyst also has the obligation to respond in a timely manner to all requests and enquiries for product information or changes. He also performs the initial product analysis in order to assess the need for any requested changes as well as their potential impact.
As the Product Analyst you are obligated to drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities. This is in an effort to enable fact-based decisions that direct the business’s product marketing management endeavors.
Working with KPIs which includes new business generation, revenue and gross margin growth, volume growth, daily customer visit, sales activities reporting, CRM pipeline development and forecasting. Ensure to generate high-value pipeline
Maximizing sales penetration with each customer by selling the complete range of services
Visit and interact with potential customers to understand their needs; with the input of other teams offer customized solution that meets the customers’ requirements
Plan customer visits ahead and perform a minimum of 15 quality sales interactions weekly, you will grow your own client pool using different channels – social media inclusive!
Keep your customer portfolio updated and expand our customer base with new ones.
Follow-up on sales to ensure deals are closed and payment made
Weekly report on sales forecast, sales activities and plans for coming week
Ensure timely response to customers and initiate corrective measures to issues arising. Be 100% focused on creating a best-in-class customer experience
Ensure prompt/ effective communication and ensure clear differentiation between internal correspondence and external correspondence
Build your network to gather competitive intelligence and keep you ahead of the market curve.
To lead implementation, reporting and reviewing of the strategic and operational sales plans to drive sales and revenue
Develop & implement the rudiments of a successful sales organisation starting with the structure through to key deliverables
Implement a “sales process” that can be deemed as the “OnePort” way, and can be replicated across all channels as we expand
Monitor and ensure the successful delivery of the commercial department’s sales figures (daily – annually)
To be a key player in the development of the ‘go to market’ sales strategy.
To lead on delivering a best-in-class client experience that ensures customer retainership and a key driver of connecting our African clients to global trade A
Actively sell our story to 3PL vendors; regularly review to ensure quality and the deliverables are constantly met
Develop from scratch, a top-level CRM process/ tool that can produce a “wow” factor in every of our dealings with clients.*
Plan and implement the departmental annual calendar of activities including campaign activities, launches/promotions, fundraising initiatives, special events for the purpose of maximizing sales opportunities*
CLEARING AND FORWARDING
Carry out freight forwarding activities on import and export transactions end to end with support from the operational team.
Ensure seamless flow during operational activities
STRUCTURE AND PROCEDURE
Set up processes and procedures for Export and Import operations.
Develop structure for Oneport365 operational activities for the export and import leg of its business operations in lagos.
Streamlining process and managing trucking, barging and rail operations for effective inland logistics operations.
Provides input/suggestions into new processes that can be utilised to differentiate Oneport’s Operations from the rest of the market.
Provides input/suggestions into new processes that can be utilised with the power of technology to differentiate Oneport’s Operations from the rest of the market.
COMPLIANCE AND GOVT REGULATION
Ensures Oneport is compliant with all relevant regulatory agencies around its operations.
Ensures Oneport licenses are extended across all operating terminals/shipping lines and be able to transact with a host of relevant vendors within the logistics and supply chain industry.
Always update companies on government policies e.g Customs,NPA and other agencies.
Excellent Analytical Skills
Critical thinking and innovative skill
Attention to details by providing accurate and precise data
Communication and influencing skills
People skills ability create good interpersonal relationships with relevant stakeholders
A good understanding of the freight forwarding & shipping space across the Nigerian/ West African market will be an advantage
5+ years, Prior experience or strong inclination of working in a start-up.
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Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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