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  • Posted: Dec 6, 2022
    Deadline: Not specified
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    Meristem Securities Limited (MSL). MSL is a member of the Nigerian Stock Exchange (NSE), and is licensed by the Securities and Exchange Commission (SEC) in Nigeria. Our professional advisory services are always based on carefully considered research and delivered with objective integrity from a crop of professionals that remain the best hands within the fina...
    Read more about this company

     

    Customer Service Officer

    Job Summary

    Attend courteously and professionally to all callers/clients that contact Meristem office(s) and ensure that their inquiries, issues, or requests are attended to within the shortest possible time or as stipulated.

    Responsibilities

    • Attend courteously and professionally to all callers/clients that contact Meristem office(s) and ensure that their inquiries, issues or requests are attended to within the shortest possible time or as stipulated.

    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

    • Keep records of all conversations and update the CRM database and other databases in a comprehensible way.

    • Record and relay to the right persons, all calls and inquiries via telephone, social media or online chat.

    • Provide necessary information needed to generate reports on a monthly basis and also a comprehensive report on a quarterly basis in respect of all the clients under management.

    • Comply with timelines as detailed under the organization manual.

    • Build sustainable relationships and engage current and potential clients.

    • Seize opportunities to upsell Meristem products, when they arise.

    • Make outbound calls to aid in bonding with clients.

    • Where necessary, go out for marketing after due consultation with the Group Business Development Unit Head or HODs.

    • Generate Income as earlier agreed in the attached schedules.

    • Provide support for all client-related activities.

    • Execute any other responsibilities as may be assigned to you by the Managing Director or the HODs

    Requirements

    Qualification/Education:

    • Bachelor’s Degree or it's equivalent.

    • A minimum university degree with a minimum grade of 2.2 - professional qualifications will be of high advantage.

    Skills/Knowledge

    • Communication (Listening and Verbal )

    • Negotiation Ability

    • Interpersonal

    • Leadership

    • Integrity

    • Team spirit

    • IT savvy

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    Growth Manager

    Job Summary

    Focus on customer and user acquisition, activation, retention, and upsell.

    Responsibilities

    Job Duties/Responsibilities:

    • Design and implement a strategic business plan that expands the application’s customer base and ensures its strong presence.

    • Own and drive business development activities. Partner with the marketing teams of other subsidiaries to develop and navigate seasonal trends.

    • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

    • Present sales, revenue and opportunity loss reports and realistic forecasts to the management team

    • Collaborate with the technical team to scope out and competently highlight product features which are key to converting leads

    • Identifying and executing upsell opportunities

    • Proactively identifying risk and working cross-functionally with internal teams to mitigate low usage/training issues

    • Delivering product showcases, demonstrations and Q&A sessions at Industry seminars/webinars

    • Identify market shifts while being fully aware of new products and competition status

    Requirements

    • Bachelor’s Degree or its equivalent

    • Not less than 5 years in a similar role.

    Skills/Knowledge

    • Excellent interpersonal and communication skills

    • Excellent prospecting and marketing skills

    • Excellent presentation skills

    • Must possess good selling skills

    • Strong quantitative and analytical skills

    Attributes

    Leadership

    • Ability to influence others to do what is to be done.

    • Must be fair, goal-oriented, responsible and aggressive

    • Must be able to evaluate others

    • Must be charismatic

    Proactive decision-maker

    • Ability to look beyond the obvious/routine

    • Ability to see what others cannot see

    • Ability to seek a richer set of alternatives

    • Ability to question assumptions

    • Ability to proactively measure performance.

    Sound ethics and integrity.

    • Must have a high sense of integrity, accountability and dependability

    • Must uphold high ethical standards i.e., know and stick to all capital market rules as contained in Regulatory rules & code of ethics guiding operations in the industry.

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    Wealth Advisor

    Job Summary

    • To generate income in line with the set target of the company • To generate new business ideas and devise strategies for acquiring new clients and ensuring repeat business from existing clients.

    Responsibilities

    • Ensure follow-through on identified business generation strategies to achieve steady conversion of prospects to clients.

    • Develop new sales/marketing strategies to attract new.

    • Facilitate cluster presentations and develop apposite marketing pitch(es)

    • Facilitate conversion of prospects both from cluster presentations and otherwise.

    • Manage and develop a good relationship with existing clients and generate a network of referrals

    • Generate market intelligence for consistent improvement of new/existing products.

    • Generate weekly/monthly reports on the progress of the conversion.

    • Demonstrate the desire to gain adequate knowledge of core wealth management services and take practical steps to achieve the same.

    • Achieve nil record of client complaint/dissatisfaction and work with the team to provide speedy resolution should any complaint arise.

    •  Any other assignment as may be assigned by your supervisor

    Requirements

    Bachelor’s Degree or it's equivalent

     Work Experience:

    • 2-4 years experience in Financial services (preferably not in banking)

    • Any sales experience (other than financial services) but with a first degree in Economics

    • Good Presentation skills

    • Proficiency in usage of Microsoft Office tools

    • Leadership skills

    • Proactive decision-maker

    • Self-starter

    • Sound ethics and integrity.

    • Flair for business development & strategic thinking

    • Flair for Client Experience Management

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    Operations Officer

    Job Summary

    To ensure smooth documentation/record keeping and accurate uploading of stockbroking data into the stockbroking software that may be adopted by the firm.

    Responsibilities

    • Receives and ensure accurate opening of CSCS account opening request from account officers daily.

    • Prepare all Inter-member transfer of stock account (in and out) request and keep records

    • Prepare and keep record of stock detachment (in and out of special account).

    • Review and print jobbing book daily for the Securities Dealers to execute.

    • Keep record of all jobbing book(s) and daily trade and produce on request for reconciliation.

    • Ensure collection of soft and hard copy of daily trade by dispatch officer daily.

    • Ensure accurate posting of daily trade into the stockbroking in-house software.

    • Ensure accurate uploading of corporate actions by listed companies into the in-house stockbroking software.

    • Timely payment of all equity transaction fees to regulators.

    • Keeps record of all departmental correspondence with regulatory institutions such as SEC NSE, CSCS ASHON FIRS etc.

    Requirements

    • Bachelor’s Degree or it's equivalent.

    • A good first degree with strong numerate background. Minimum of 3 year work experience as an Operation Officer in reputable financial institution and good understanding of the operations of Nigerian capital market. 

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    Fixed Income Dealer

    Job Summary

    To set-up and run a profitable fixed income trading unit that generates income on both proprietary and client portfolios.

    Responsibilities

    • Trade on proprietary and client-directed mandate to generate an alpha return.

    • Create fixed-income investment products to which clients can subscribe.

    • Manage multi-currency fixed-income portfolio in accordance with the mandate.

    • Be abreast of macroeconomic information and market news.

    • Daily and periodic reporting on the investment positions and outlook.

    • Build and maintain value-adding relationships within the industry.

    • Perform other duties as may be assigned by the supervisor.

    Requirements

    • Bachelor’s Degree or its equivalent

    • A good first degree in Accounting, Finance, Economics or a related field

    • 3 to 6 years of experience

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    Real Estate Analyst

    Job Summary

    Ensure that Clients’ real estate needs are met Create strategic developments that meet market needs and translate into profit for the company.

    Responsibilities

    STRATEGIC:

    • Source for Real Estate opportunities for Corporate Investment

    • Prepare detailed decision aiding investment cases for each real estate investment opportunity

    • Effective management of existing/ongoing projects towards income generation

    • Ensure Real Estate Target for the period is met

    • Effective proactive coordination of third parties

    • Preparation of the Real Estate Budget for the year

    OPERATIONAL:

    • Technical Analysis for Real Estate Clients

    • Valuation, Modelling and Report Writing for Real Estate Unit

    • Drive the sales/lease of properties under management by preparing marketing pitches relevant to the target market.

    • Oversee Clients Investment under management and prepare comprehensive monthly reports on clients’ Real Estate Portfolio

    Any other assignment as may be assigned by your supervisor

    Requirements

    Qualification/Education:

    • BSc in Real Estate, Economics, Accounting, Finance or other relevant disciplines.

    • An MSc. In Real Estate Management, Finance, and Operations Research will be an added advantage.

    Work Experience:

    • Minimum of 2 years’ experience in a similar position.

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    Real Estate Officer

    Job Summary

    Ensure that Clients’ real estate needs are met Create strategic developments that meet market needs and translate into profit for the company.

    Responsibilities

    STRATEGIC:

    • Source for Real Estate opportunities for Corporate Investment

    • Prepare detailed decision aiding investment cases for each real estate investment opportunity

    • Effective management of existing/ongoing projects towards income generation

    • Ensure Real Estate Target for the period is met

    • Effective proactive coordination of third parties

    • Preparation of the Real Estate Budget for the year

    OPERATIONAL:

    • Technical Analysis for Real Estate Clients

    • Valuation, Modelling and Report Writing for Real Estate Unit

    • Drive the sales/lease of properties under management by preparing marketing pitches relevant to the target market.

    • Oversee Clients Investment under management and prepare comprehensive monthly reports on clients’ Real Estate Portfolio

    Any other assignment as may be assigned by your supervisor

    Requirements

    Qualification/Education:

    • BSc in Real Estate, Economics, Accounting, Finance or other relevant disciplines.

    • An MSc. In Real Estate Management, Finance, and Operations Research will be an added advantage.

    Work Experience:

    • Minimum of 2 years’ experience in a similar position.

    go to method of application »

    Investment Banker

    Job Summary

    To ensure effective & efficient deal origination, structuring, execution and closure.

    Responsibilities

    Job Duties/Responsibilities:

    • Company and Sector Analysis to create deal flows- deal origination.

    • Preparation of proposals to drive deal origination process

    • Business analysis/ financial modelling to develop innovative financing options and effective deal structuring

      • Use financial modelling to predict outcomes

      • Negotiating and structuring financial deals

      • Assess and predict financial risks and returns

    • Effective liaison with the Research Unit for technical analysis and deal recognition.

    • Unsolicited financial advisory: Identify companies and render advisory services to companies based on in-depth knowledge & understanding of industry developments.

    • Distribution network: Maintain an effective network of deal takers- PE firms, development banks, private investors, and institutional investors for effective distribution of mandates-originated and structured deals.

    • Effective and efficient follow up/ follow through on mandates originated to ensure adequate follow through and profitable/effective deal closure.

    • Relationship Management & Customer Service: 

      • Client relationship management: maintain an effective flow of communication with existing and new clients

      • Maintain/ manage an adequate flow of information between client companies and potential investors throughout the deal negotiation stage to ensure the effective closure of ongoing transactions.

      • Ensure clients’ records and transactions are handled with utmost confidentiality before, during and after deal execution.

      • Ensure effective record-keeping of all details relating to transactions handled on behalf of clients for the statutory period or as dictated in the unit’s manual of operations whichever is longer.

    • Provide technical support to the business development desk to spot and secure target mandates

      • Contribute to competitive bids, proposals and formal presentations

    • Ensure cost efficiency and timeliness in the execution of mandates handled by the unit and provide summary reports on all mandates executed upon completion for review by the unit.

    • Ability to handle all aspects of transaction execution including transaction packaging, analysis and preparation of offer memorandum, valuation and pricing, project evaluations, liaison with transaction parties and regulators, etc.

    • Networking: Ensure effective networking across the industry value chain to aid effective deal origination, structuring and financing

    • Transaction tracking: Ensure adequate tracking of transactions across the industry for effective participation and traction.

    • Any other responsibility assigned by the Team Lead

    Requirements

    QUALIFICATION/EDUCATION:

    • Bachelor’s degree or its equivalent

    • Relevant Professional Qualifications (such as CFA, ACCS, CIS, AFM, etc.) will be an added advantage

    WORK EXPERIENCE:

    • 1-2 years experience in a Financial Advisory capacity with hands-on participation/experience in Financial Modelling, Deal packaging, and transaction structuring - (Analyst)

    • At least 2-3 years experience in the financial services sector out of which 1-2 years must have been spent in a Capital Markets Advisory capacity - (Senior Analyst)

    • At least 4-5 years experience in the financial services sector out of which 3 years must have been spent in a Capital Markets Advisory capacity - (Associate)

    SKILLS & COMPETENCIES:

    Skills/Knowledge

    • Good technical analytical skills

    • Strong finance modelling skills

    • Good project/business evaluation skills

    • Excellent decision-making skills

    • Strong negotiation skills

    • Excellent initiative & problem-solving skills

    • Proactive and highly motivated; able to follow through

    • Excellent Team spirit

    • Excellent coordination skills

    • Strong IT skills- strong proficiency in Excel, PowerPoint and Word

    • Strong numeric skills

    • Multitasking capabilities

    Attributes

    • Leadership

      • Must possess good listening skills

      • Must be goal-orientated, responsible and skilled

      • Must possess excellent coordinating skills

      • Excellent Supervisory Skills

      • Ability to teach and impact others

    • Proactive decision-maker

      • Ability to forecast the market

      • Ability to pay attention to details

      •  Ability to question assumptions

      •  Ability to seek a richer set of alternatives

      •  Ability to proactively measure performance.

    • Self-starter

      • Must be an energetic person with unusual initiative

      • Must be resilient

      • Must be proactive and result-oriented

      • Ability to work with minimal supervision

      • Ability to work within stringent timelines

    • Sound ethics and integrity.

      • Must be discernibly honest and of consistently upright character

      • Must be ethical i.e. must follow the ideals and responsibilities of the investment banking industry as set out in the code of ethics guiding operations and operators in the industry.

      • Capacity to maintain the confidentiality of sensitive information

    Method of Application

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