Job Openings at Hotel Capitol

Job Summary

• We seek a detail-oriented and thorough cleaner to maintain the highest standards of cleanliness and organization within our premises.
• The successful candidate will ensure all areas are immaculate, tidy, and hygienic, contributing to a productive and healthy work environment.

Key Responsibilities

• Clean and maintain allexterior surroundings.
• Empty trash and recyclables.
• Report maintenance issues or damages to management.
• Follow the organization's health and safety protocols.
• Use cleaning materials and equipment efficiently and safely.
• Collaborate with colleagues to ensure seamless operations.

Requirements

•  Interested candidates should possess a First School Leaving Certificate qualification.
• Attention to detail and ability to work methodically.
• Physical stamina to lift, bend, and stand for extended periods.
• Ability to work independently and as part of a team.
• Basic knowledge of cleaning procedures and materials.
• Reliable, punctual, and flexible.
• Ability to follow instructions and take initiative.

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Responsibilities

• Organizes, directs, and monitors the daily activities of the Receptionist
• Must be able to complete all of the duties and responsibilities of the hotel Receptionist.
• Monitors and maintains the front desk area.
• Review the daily room availability and inform all appropriate staff.
• Ensures Outstanding customer care at all times.
• Accurately answers inquiries from potential guests and accepts hotel reservations.
• Reviews status of departures on a daily basis; relays all pertinent information to front desk agents and other appropriate staff.
• Ensures all necessary reports and forms are completed daily.
• Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
• Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service.
• Cross checks all billing instructions are correctly updated
• Performs other duties as assigned, requested or deemed necessary by management.
• Ensures Front desk log book and hotel log book are always updated and acted upon.
• Ensures safety by following guest check-in and security procedures and reporting suspicious activity to Shift Supervisor, Manager or GM.
• Takes responsibility in the absence of the Hotel Manager and Assistant Hotel Manager.
• Prepares and coordinates schedules, and expedites workflow.
• Possesses and maintains thorough knowledge of hotel services, facilities, policies, and room rates and area attractions.

Qualifications

• Applicant possesses a minimum of B.Sc from any of the Nigeria-recognized Universities and any related professional course will be an added advantage.
• Applicant must have a minimum of 5 years of supervisory experience in a 4-star hotel environment.
• Must have a very good knowledge of hotel reservations software like Active 360 / BioDus.
• Must be smart, Confident and good-looking
• Solid knowledge of Microsoft Office
• Must be flexible to work a variety of day/night and weekend shifts.
• Excellent communication and organizational skills.
• Must be able to work in a team environment.
• Must have excellent interpersonal people and coaching skills
• Must have excellent communication skills.
• Ability to maintain a positive, friendly attitude even under high pressure.
• Excellent organizational and multitasking skills
• Professional attitude and appearance.
• Candidates should reside within the Akute, Agege, Ogba, Ikeja, Ojodu, and Iyana Ipaja axis.

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Responsibilities

• Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately
• Inspect vehicle computer and electronic systems to repair, maintain and upgrade
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity
• Schedule future maintenance sessions and advise motorists on good vehicle use.
• Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks).
• Provide accurate estimates (cost, time, effort) for a repair or maintenance job.
• Keep logs on work and issues.
• Maintain equipment and tools in good condition.

Requirements

• OND/HND/B.Eng.
• 3 -5 Years in repairing cars like Toyota, Honda Opel etc.
• Should have a good level of safety consciousness.
• Proven experience as auto mechanic is a MUST.