Job Openings at Earnipay

Job Summary

We are seeking a detail-oriented and proactive KYC Analyst to join our team. As a KYC Analyst, you will play a critical role in ensuring compliance with regulatory requirements and mitigating financial crime risks within our neobank. You will work closely with the Operations, Compliance, and Product teams to verify customer identities, monitor transactions, and identify potential risks while maintaining a seamless user experience.

Key Responsibilities

Customer Onboarding

• Verify customer identities and documentation during the onboarding process to prevent fraud and ensure regulatory compliance.
• Conduct enhanced due diligence for high-risk customers or accounts as required.

Regulatory Compliance

• Ensure adherence to Anti-Money Laundering (AML), Combating the Financing of Terrorism (CFT), and local regulatory guidelines.
• Monitor changes in regulatory requirements and recommend updates to the KYC processes accordingly.

Ongoing Monitoring

• Perform continuous transaction monitoring to identify unusual or suspicious activities.
• Flag and escalate potential red flags, such as high-value or high-risk transactions, to the relevant teams for investigation.

Fraud and Risk Mitigation

• Investigate and escalate cases of potential fraud, money laundering, or other financial crimes.
• Collaborate with the risk and compliance teams to develop and implement fraud prevention strategies.

Collaboration with Product and Tech Teams

• Work with product teams to design and improve KYC processes that enhance user experience while maintaining compliance.
• Provide recommendations for optimizing automated KYC systems to meet regulatory and operational goals.

Reporting

• Prepare and file Suspicious Activity Reports (SARs) or equivalent reports with the appropriate regulatory authorities as required.
• Maintain comprehensive documentation of findings, investigations, and actions taken to ensure proper audit trails.

Qualifications and Skills

• Education: Bachelor's degree in Business, Finance, Economics, Law, or a related field.
• Experience: Minimum of 2-3 years of experience in a KYC, AML, or compliance-related role, preferably in a fintech or banking environment.
• Technical Skills: Familiarity with KYC and transaction monitoring tools, as well as an understanding of AML and CFT regulations in Nigeria.
• Analytical Skills: Strong attention to detail and the ability to analyze complex information to identify risks.
• Communication Skills: Excellent written and verbal communication skills to liaise with internal teams and external stakeholders.
• Problem-Solving Skills: Ability to think critically and resolve issues efficiently.
• Tech Savviness: Comfortable with technology and able to adapt to new tools and processes.

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Job Overview

As the Operations Manager at Earnipay, you will be responsible for overseeing and optimizing the company’s daily business operations. This role focuses on treasury management, settlement, reconciliation, project management, revenue assurance, financial and strategic planning, and managing relationships with banks and vendors. Additionally, you will lead and develop the Customer Success and Finance Operations teams, ensuring operational efficiency and excellence.

Key Responsibilities

• Settlement and Reconciliation:
  • Oversee settlement processes to ensure timely and accurate financial executions.
  • Lead reconciliation efforts to maintain financial accuracy and integrity across all operations.
• Treasury Management:
  • Monitor and manage daily cash flow, liquidity, and overall financial risk.
  • Optimize treasury operations, ensuring efficient and cost-effective utilization of funds.
• Project and Process Management:
  • Lead strategic projects focused on improving operations and enhancing processes.
  • Work with cross-functional teams to drive projects from planning to successful completion.
• Revenue Assurance:
  • Implement safeguards and controls to ensure the security of revenue streams.
  • Identify risks and develop strategies to maximize revenue and optimize opportunities.
• Financial and Strategic Planning:
  • Contribute to long-term financial planning and strategy development.
  • Analyze financial data to generate actionable insights for business decision-making.
• Bank and Vendor Relationship Management:
  • Manage relationships with partner banks and key vendors, ensuring smooth operations.
  • Negotiate contracts and agreements to secure favorable terms and conditions for the company.
• Team Leadership:
  • Supervise the Customer Success and Finance Operations teams, ensuring high performance and collaboration.
  • Mentor team members, fostering a culture of growth, innovation, and teamwork.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field (MBA is a plus).
• Proven experience in fintech, banking, or related industries, with a focus on treasury management, settlement, and/or reconciliation.
• Strong track record in project management and strategic planning.
• Exceptional communication and relationship-building skills, with the ability to manage external partnerships with banks and vendors.
• Demonstrated leadership experience with a focus on managing and developing teams.
• Analytical mindset, with proficiency in financial analysis and planning.