Job Openings at Beckley Consulting Limited

Job Responsibilities
Business Development Executive would have the following responsibilities:

• Identifying, qualifying, and securing business opportunities to meet and exceed Annual Business Plan Targets.
• Extensive mapping of the region assigned to identify potential clients for Internet Leased Line and other products & services being offered by the organization.
• Comprehensive mapping of Potential & Existing Accounts and creating a rapport with C-Level Executives
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, and inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a healthy pipeline/funnel of all sales administration using CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
• Coordination with Support Teams and ensuring the customer's issues are resolved efficiently and effectively
• Ensuring Collections of receivables are achieved as per the set targets.

Requirements

• Candidates should possess minimum of an HND / Bachelor's Degree
• Master’s in Business Management or equivalent degree.
• NYSC Certified
• B2B experience.
• 2 - 4 years of experience in a Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.

Skills Required:
Fair Knowledge of Telecom Technologies:

• Internet Bandwidth & Leased Circuits
• Smart Solutions & Internet of Things (IoT)
• Internet Broadband

Soft Skills & Characteristics:

• Excellent communication skills - Oral & Written
• Excellent interpersonal skills and ability to build rapport with customers
• Active listening and problem-solving skills
• Time Management skills
• Critical thinking skills
• Ability to identify potential leads
• Ability to communicate with managers, directors, VPs, CxOs
• Sales negotiation skills
• Ability to create strong positioning of Organization, Management and self
• Working knowledge of CRM like Salesforce, HubSpot, etc
• Knowledge of sales management, marketing, strategic management, and business planning
• Ability to do continuous follow-ups with multiple collaborators
• Self-motivated and detail-oriented
• Prior experience working with Telecommunication Business Development Department
• Integrity & Honesty
• Team Player
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Excellent in MS Office.

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Job Responsibilities
The Customer Care Executive would have the following responsibilities:

• Attend to Customer’s Issues & resolve them in a timely & efficient manner.
• Coordination with Support Teams and ensuring the customer's issues are resolved efficiently and effectively
• Raising, following up and closure of Trouble Tickets.
• Dispatch of Invoices to Enterprise & Retail Customers as per the laid-down process.
• Follow up for Collections through timely reminders to Enterprise & Retail Customers
• Ensuring Collections of receivables is achieved as per the set targets
• Service & MTTR Improvement Plans
• Identify and assesscustomers' needs to achieve satisfaction
• Build sustainable relationships and trust withcustomeraccounts through open and interactive communication
• Generate Sales Leads.

Requirements

• Graduate in Science preferable, any other discipline may also apply
• NYSC Certified.

Experience:

• 1 - 3 years of experience in working on the Job role,with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.

Skills Required:
Fair Knowledge of Telecom Technologies:

• Internet Bandwidth & Leased Circuits
• Smart Solutions & Internet of Things (IoT)
• Internet Broadband.

Soft Skills & Characteristics:

• Strong organizational skills
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Prior experience working with Telecommunication Customer Care Department
• Strong math and critical reasoning skills
• Customer Relationship Management
• Integrity & Honesty
• Team Player
• Interpersonal Skills
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Strong Oral & Written Communication.