Job Openings at Aneeque

Job Description

• We are seeking a mid-level full-stack WordPress Web Developer responsible for both back-end and front-end development, including creating WordPress themes and plugins.
• This position requires a combination of programming skills (PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the colour and font choices, and so on) as well as a strong understanding of industry trends and content management systems.

Your Responsibilities will include:

• Participating in all aspects of software development lifecycle, including requirements analysis, planning, design, development, deployment, and maintenance.
• Collaborate with designers, product and business team to design, build and maintain our platforms.
• Programming and producing data-driven web applications, websites using WordPress and WooCommerce
• Analysis and translation of business requirements into technical requirements for development, and creation of design documents and technical specifications.
• Adhere to best practices and standards in the areas of development, technology, and security.
• Ensure high-performance availability, and managing all technical aspects of the CMS
• Perform thorough QA testing including cross-browser/platform compatibility with optimal user experience in mind.
• Keep up with advancements and changes in technology and develop an understanding of how new technologies can be leveraged to provide business solutions.

About You

• 2+ years front-end development, solid project-level experience with WordPress, WooCommerce, HTML, CSS, PHP / MySQL
• Previous development experience with e-commerce platforms
• Highly organised, detail-oriented and efficient
• Strong communication skills, both written and verbal
• Demonstrated experience with design best practices across all work delivered
• Strong analytical and problem-solving skills to determine effective approaches to business solutions.
• An excellent attitude and a strong passion for your career

Details of Job Requirements:

• Good understanding of front-end technologies, including HTML5, CSS3, Javascript
• Experience building user interfaces for websites
• Experience designing and developing responsive design websites
• Designing and implementing new features and functionalities
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with rest APIs
• Proficient understanding of code versioning tools
• Strong understanding of PHP, MySQL and WordPress
• Excellent knowledge of WordPress plugins and integrations for e-commerce including WooCommerce, payment gateways, inventory management, shipping and tracing, loyalty and coupons management, notifications and email tools etc
• Good understanding of cross-browser compatibility issues and ways to work around them
• Experience with on-page SEO fundamentals and Google analytics
• Familiarity with Agile development methodologies

Benefits

• Competitive Salary
• Flexible working schedule with opportunity for remote work
• 20 days Annual leave
• Health Insurance
• Company contributed Pension Plan
• Opportunities for paid industry events and conferences

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Job Description

• We are seeking a Digital and eCommerce Marketing Manager who is a results-driven team player with a proven track record for digital marketing best practices, an understanding of the latest trends, and dedicated to improved ROAS.
• The Digital and eCommerce Marketing Manager will develop and execute our marketing strategy across various channels.
• This role plays a business-critical role in managing all aspects of our consumer-facing processes, ensuring our customers remain top of mind in receiving value while ensuring the company’s revenue targets are achieved.

Details of the job Requirements

• Proven experience in developing and executing successful e-commerce marketing strategies; driving scalable and sustainable growth in an ecommerce platform
• Proven track record of strong relationships with stakeholders, engineering teams, product managers and more for exceptional end-to-end results.
• Proven communication skills, including the ability to write original ad copy and provide directive on creative assets
• Project management experience with strong time management, organizational and communication skills
• Understanding of digital marketing trends and industry best practices and ability to implement across programs
• Experience with SEO/SEM, Google Analytics, PPC, retargeting and display programs for an eCommerce platform
• Strong analytical skills in using data to make sound recommendations affecting business decisions and results
• Intermediate experience with website technology and marketing automation software
• Familiarity with agile development methodologies
• Exposure to using Salesforce or a comparable CRM solution
• Experience with A/B testing and proven track record of driving tangible results that impacted business decisions
• Experience with Adobe Suite, MS Office, Excel and Outlook
• Working knowledge of design tools is a plus

Your Responsibilities

• Partnering closely with Engineering, Finance, Product, Customer Experience, Business Strategy and other stakeholders, advise the business on best practices, feasibility, and returns
• Design, plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns including but not limited to Google Ads, LinkedIn, Twitter, YouTube, and Facebook
• Develop, coordinate and manage all copywriting processes and prepare content for all digital marketing efforts
• Own a sizeable marketing budget designed to drive measurable e-commerce revenue growth while adhering to establishing ROI goals.
• Own the marketing events calendar, working with internal stakeholders to insure a cohesive approach
• Maintain track of all online orders of customers, create monthly sales forecasts and develop and execute efficient eCommerce strategies to maximize revenue
• Maintain knowledge of the all our touchpoints, products, and related services to identify opportunities for improvements across customer experience, products and operations
• Regularly create, forecast, measure and analyse key digital metric reports and dashboards for traffic, acquisition, conversion, costs and revenue forecasts and provide ongoing insights and recommendations
• Manage regular and ongoing A/B testing on key digital campaigns to drive efficiencies and optimization
• Ensure optimal site performance, user experience and operational excellence by collaborating with relevant teams
• Own brand integrity by keeping abreast of all relevant government regulations and partner policies, and ensure all our touchpoints are in line
• Maintain a current knowledge of industry trends, opportunities, channels, products, and competitors and optimize spend and performance based on the insights
• Provide customer support in collaboration with Customer Experience team and ensure achievement of all customer targets
• Represent the company and its products at events, conferences and in-person meetings
• Collaborate fully with internal and external agencies/partners to drive effective digital and traditional marketing strategies, identify improvement and make real time updates
• ­Other duties as assigned

About You

• 3+ years’ experience in digital marketing and advertising execution in eCommerce
• An eye for “what good design looks like”
• Exceptional attention to detail, organized and a logical critical thinker
• Strategic and flexible thinker with proven experience generating original ideas while being able to pivot when necessary
• Strong interpersonal and written communication skills
• Strong quantitative and analytical skills
• Positive, “can-do” attitude, fun with a great sense of humour
• Startup experience is preferred

Benefits

• Competitive Salary
• Flexible working schedule with ability to work remote
• 20 days Annual leave
• Health Insurance
• Company contributed Pension Plan
• Opportunities for paid industry events and conferences

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Details

• The eCommerce Content Manager is responsible for all on-site product content organization and spearheads all site merchandising initiatives. This includes, but is not limited to, overseeing the digital product lifecycle from product photography to product categorization/activation to the on-site shopping experience.

Responsibilities
Your Responsibilities will include:

• Site Merchandising & Content Management for aneeque.com and other company websites
• Manage the site content and product “go-live” schedule to ensure products are activated in a timely manner, maximizing selling time on site
• Coordinate product photography needs with the Creative team and licensed vendors – this includes styling products, creating shot lists, providing on-set direction, selecting final product imagery, and communication photo edits/mark ups
• Manage and coordinate copywriting and communicate copy needs to ensure site content is brand appropriate, consistent, and accurate
• Work with other teams to effectively implement merchandising and marketing strategies
• Using analytics, heatmapping and A/B testing, ideate and test new site features and strategies to improve UX and ensure customer facing content and merchandising are accurate
• Keep up with advancements and changes in the industry and develop an understanding of how new technologies can be leveraged to provide business solutions
• Manage and coordinate SEO and site analytics
• Provide adhoc reporting

Details of the job Requirements

• Basic technical knowledge of HTML and web publishing
• Knowledge of SEO and web traffic metrics
• Excellent creative writing skills in English
• Knowledge of the content management process and an ability to track the performance of marketing programs
• Comprehensive understanding of fashion and retail
• Experience with blogging and social media to achieve business goals
• Experience development video content and copywriting for editorial content
• Experience in fashion or beauty industry preferred
• Experience with content management tools preferred
• Experience creating ad-hoc reports within Excel or similar tools
• Hands-on experience with MS Office and WordPress or other blogging platform

About You

• 2+ years of experience in digital retail, specifically content management, site merchandising, and product photography
• Demonstrated experience with design best practices across all work delivered
• Able to work independently/take initiative and ownership
• Highly organised, detail-oriented and efficient
• Strong communication skills, both written and verbal
• Possess a deep understanding in the trends, needs, innovations, and pace of the eCommerce industry.
• Experience with Google Analytics, tagging, SEO, heat mapping tools, A/B testing platforms, and ticketing systems is a plus
• Experience working with Product Information and Content Management systems
• Has a positive attitude, flexible and passionate about continuous improvement

Benefits

• Competitive Salary
• Flexible working schedule with opportunity for remote work
• 20 days Annual leave
• Health Insurance
• Company contributed Pension Plan
• Opportunities for paid industry events and conferences

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Job Descriptions

• We are seeking a highly motivated individual to join our team as a Customer Experience & Fulfilment Associate.
• As part of our fulfilment team, your role will span across multiple areas of the operation, including inbound processing, order fulfilment, order packaging, and customer returns processing.
• This is a fast-paced and physical position, meaning you must be able to stand, crouch, and lift objects and parcels.
• Our ideal candidate has prior experience with order fulfilment software and strong data entry and customer service skills.

Job Responsibilities
Customer Service:

• Own, manage and improve the day-to-day customer service flow
• As the first point of contact for customer inquiries, provide an amazing experience for customers embodying our brand values
• Respond to inbound emails from both templates and individualized responses
• Manage all customer feedback, updates to subscriptions and size/style exchanges, ensuring the customer has the best experience possible while seeking to minimize return rates and cancellations

Order Fulfilment, Inventory Control:

• Ensure all orders / returns are properly picked, packaged, processed and documented in a timely manner
• Manage stock inventory, as well as fulfilling low inventory orders. Also manage inventory of shipping materials
• Process inventory in adherence to stated customer Quality Assurance policies

Returns Processing:

• Accurately distinguish inventory in order to pick inventory for a customer order or issue a customer credit during the returns and inspection process.
• Process returns, inspecting the items for wear, and determining proper disposition.
• Continuously look for areas of improvement and communicate improvement opportunities to leadership as appropriate
• Keep warehouse organized and reorganize product locations so fast-moving products and products that frequently ship together are most accessible
• Keep up with advancements and changes in the industry and develop an understanding of how new technologies can be leveraged to provide business solutions

About You

• 1+ years of experience in office support, fulfilment, shipping, or inventory management
• Prior experience with inventory management software such as Quickbooks and BigCommerce
• Experience with CRM software is a plus
• Highly organized, detail-oriented and efficient
• Excellent interpersonal skills and superior customer service attitude
• Strong communication skills, both written and verbal
• An overall can-do attitude and a strong passion for your career
• Startup experience is a plus

Details of the Job Requirements:

• Hands-on experience with MS Office and WordPress or other blogging platform
• Excellent time management and prioritisation skills
• Excellent interpersonal skills, with strong written/verbal communication skills
• Ability to multi-task – Job requires double-checking orders for accuracy and being careful about detail
• Strong attention to detail
• Superior customer service attitude
• Experience with order management software or the ability to learn order management software
• The physical ability to stand, crouch, and lift objects throughout a standard workday

Benefits

• Competitive Salary
• Flexible working schedule with opportunity for remote work
• 20 days Annual leave
• Health Insurance
• Company contributed Pension Plan
• Opportunities for paid industry events and conferences