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  • Posted: Aug 12, 2020
    Deadline: Aug 18, 2020
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    We are an online Fashion retailer aspiring to be the go-to store for young people across Africa for all their fashion needs.
    Read more about this company

     

    WordPress Web Developer

    Job Description

    • We are seeking a mid-level full-stack WordPress Web Developer responsible for both back-end and front-end development, including creating WordPress themes and plugins.
    • This position requires a combination of programming skills (PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the colour and font choices, and so on) as well as a strong understanding of industry trends and content management systems.

    Your Responsibilities will include:

    • Participating in all aspects of software development lifecycle, including requirements analysis, planning, design, development, deployment, and maintenance.
    • Collaborate with designers, product and business team to design, build and maintain our platforms.
    • Programming and producing data-driven web applications, websites using WordPress and WooCommerce
    • Analysis and translation of business requirements into technical requirements for development, and creation of design documents and technical specifications.
    • Adhere to best practices and standards in the areas of development, technology, and security.
    • Ensure high-performance availability, and managing all technical aspects of the CMS
    • Perform thorough QA testing including cross-browser/platform compatibility with optimal user experience in mind.
    • Keep up with advancements and changes in technology and develop an understanding of how new technologies can be leveraged to provide business solutions.

    About You

    • 2+ years front-end development, solid project-level experience with WordPress, WooCommerce, HTML, CSS, PHP / MySQL
    • Previous development experience with e-commerce platforms
    • Highly organised, detail-oriented and efficient
    • Strong communication skills, both written and verbal
    • Demonstrated experience with design best practices across all work delivered
    • Strong analytical and problem-solving skills to determine effective approaches to business solutions.
    • An excellent attitude and a strong passion for your career

    Details of Job Requirements:

    • Good understanding of front-end technologies, including HTML5, CSS3, Javascript
    • Experience building user interfaces for websites
    • Experience designing and developing responsive design websites
    • Designing and implementing new features and functionalities
    • Ensuring high-performance and availability, and managing all technical aspects of the CMS
    • Ability to convert comprehensive layout and wireframes into working HTML pages
    • Knowledge of how to interact with rest APIs
    • Proficient understanding of code versioning tools
    • Strong understanding of PHP, MySQL and WordPress
    • Excellent knowledge of WordPress plugins and integrations for e-commerce including WooCommerce, payment gateways, inventory management, shipping and tracing, loyalty and coupons management, notifications and email tools etc
    • Good understanding of cross-browser compatibility issues and ways to work around them
    • Experience with on-page SEO fundamentals and Google analytics
    • Familiarity with Agile development methodologies

    Benefits

    • Competitive Salary
    • Flexible working schedule with opportunity for remote work
    • 20 days Annual leave
    • Health Insurance
    • Company contributed Pension Plan
    • Opportunities for paid industry events and conferences

    go to method of application »

    Digital and eCommerce Marketing Manager

    Job Description

    • We are seeking a Digital and eCommerce Marketing Manager who is a results-driven team player with a proven track record for digital marketing best practices, an understanding of the latest trends, and dedicated to improved ROAS.
    • The Digital and eCommerce Marketing Manager will develop and execute our marketing strategy across various channels.
    • This role plays a business-critical role in managing all aspects of our consumer-facing processes, ensuring our customers remain top of mind in receiving value while ensuring the company’s revenue targets are achieved.

    Details of the job Requirements

    • Proven experience in developing and executing successful e-commerce marketing strategies; driving scalable and sustainable growth in an ecommerce platform
    • Proven track record of strong relationships with stakeholders, engineering teams, product managers and more for exceptional end-to-end results.
    • Proven communication skills, including the ability to write original ad copy and provide directive on creative assets
    • Project management experience with strong time management, organizational and communication skills
    • Understanding of digital marketing trends and industry best practices and ability to implement across programs
    • Experience with SEO/SEM, Google Analytics, PPC, retargeting and display programs for an eCommerce platform
    • Strong analytical skills in using data to make sound recommendations affecting business decisions and results
    • Intermediate experience with website technology and marketing automation software
    • Familiarity with agile development methodologies
    • Exposure to using Salesforce or a comparable CRM solution
    • Experience with A/B testing and proven track record of driving tangible results that impacted business decisions
    • Experience with Adobe Suite, MS Office, Excel and Outlook
    • Working knowledge of design tools is a plus

    Your Responsibilities

    • Partnering closely with Engineering, Finance, Product, Customer Experience, Business Strategy and other stakeholders, advise the business on best practices, feasibility, and returns
    • Design, plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns including but not limited to Google Ads, LinkedIn, Twitter, YouTube, and Facebook
    • Develop, coordinate and manage all copywriting processes and prepare content for all digital marketing efforts
    • Own a sizeable marketing budget designed to drive measurable e-commerce revenue growth while adhering to establishing ROI goals.
    • Own the marketing events calendar, working with internal stakeholders to insure a cohesive approach
    • Maintain track of all online orders of customers, create monthly sales forecasts and develop and execute efficient eCommerce strategies to maximize revenue
    • Maintain knowledge of the all our touchpoints, products, and related services to identify opportunities for improvements across customer experience, products and operations
    • Regularly create, forecast, measure and analyse key digital metric reports and dashboards for traffic, acquisition, conversion, costs and revenue forecasts and provide ongoing insights and recommendations
    • Manage regular and ongoing A/B testing on key digital campaigns to drive efficiencies and optimization
    • Ensure optimal site performance, user experience and operational excellence by collaborating with relevant teams
    • Own brand integrity by keeping abreast of all relevant government regulations and partner policies, and ensure all our touchpoints are in line
    • Maintain a current knowledge of industry trends, opportunities, channels, products, and competitors and optimize spend and performance based on the insights
    • Provide customer support in collaboration with Customer Experience team and ensure achievement of all customer targets
    • Represent the company and its products at events, conferences and in-person meetings
    • Collaborate fully with internal and external agencies/partners to drive effective digital and traditional marketing strategies, identify improvement and make real time updates
    • ­Other duties as assigned

    About You

    • 3+ years’ experience in digital marketing and advertising execution in eCommerce
    • An eye for “what good design looks like”
    • Exceptional attention to detail, organized and a logical critical thinker
    • Strategic and flexible thinker with proven experience generating original ideas while being able to pivot when necessary
    • Strong interpersonal and written communication skills
    • Strong quantitative and analytical skills
    • Positive, “can-do” attitude, fun with a great sense of humour
    • Startup experience is preferred

    Benefits

    • Competitive Salary
    • Flexible working schedule with ability to work remote
    • 20 days Annual leave
    • Health Insurance
    • Company contributed Pension Plan
    • Opportunities for paid industry events and conferences

    go to method of application »

    eCommerce Content Manager

    Details

    • The eCommerce Content Manager is responsible for all on-site product content organization and spearheads all site merchandising initiatives. This includes, but is not limited to, overseeing the digital product lifecycle from product photography to product categorization/activation to the on-site shopping experience.

    Responsibilities
    Your Responsibilities will include:

    • Site Merchandising & Content Management for aneeque.com and other company websites
    • Manage the site content and product “go-live” schedule to ensure products are activated in a timely manner, maximizing selling time on site
    • Coordinate product photography needs with the Creative team and licensed vendors – this includes styling products, creating shot lists, providing on-set direction, selecting final product imagery, and communication photo edits/mark ups
    • Manage and coordinate copywriting and communicate copy needs to ensure site content is brand appropriate, consistent, and accurate
    • Work with other teams to effectively implement merchandising and marketing strategies
    • Using analytics, heatmapping and A/B testing, ideate and test new site features and strategies to improve UX and ensure customer facing content and merchandising are accurate
    • Keep up with advancements and changes in the industry and develop an understanding of how new technologies can be leveraged to provide business solutions
    • Manage and coordinate SEO and site analytics
    • Provide adhoc reporting

    Details of the job Requirements

    • Basic technical knowledge of HTML and web publishing
    • Knowledge of SEO and web traffic metrics
    • Excellent creative writing skills in English
    • Knowledge of the content management process and an ability to track the performance of marketing programs
    • Comprehensive understanding of fashion and retail
    • Experience with blogging and social media to achieve business goals
    • Experience development video content and copywriting for editorial content
    • Experience in fashion or beauty industry preferred
    • Experience with content management tools preferred
    • Experience creating ad-hoc reports within Excel or similar tools
    • Hands-on experience with MS Office and WordPress or other blogging platform

    About You

    • 2+ years of experience in digital retail, specifically content management, site merchandising, and product photography
    • Demonstrated experience with design best practices across all work delivered
    • Able to work independently/take initiative and ownership
    • Highly organised, detail-oriented and efficient
    • Strong communication skills, both written and verbal
    • Possess a deep understanding in the trends, needs, innovations, and pace of the eCommerce industry.
    • Experience with Google Analytics, tagging, SEO, heat mapping tools, A/B testing platforms, and ticketing systems is a plus
    • Experience working with Product Information and Content Management systems
    • Has a positive attitude, flexible and passionate about continuous improvement

    Benefits

    • Competitive Salary
    • Flexible working schedule with opportunity for remote work
    • 20 days Annual leave
    • Health Insurance
    • Company contributed Pension Plan
    • Opportunities for paid industry events and conferences

    go to method of application »

    Customer Experience & Fulfilment Associate

    Job Descriptions

    • We are seeking a highly motivated individual to join our team as a Customer Experience & Fulfilment Associate.
    • As part of our fulfilment team, your role will span across multiple areas of the operation, including inbound processing, order fulfilment, order packaging, and customer returns processing.
    • This is a fast-paced and physical position, meaning you must be able to stand, crouch, and lift objects and parcels.
    • Our ideal candidate has prior experience with order fulfilment software and strong data entry and customer service skills.

    Job Responsibilities
    Customer Service:

    • Own, manage and improve the day-to-day customer service flow
    • As the first point of contact for customer inquiries, provide an amazing experience for customers embodying our brand values
    • Respond to inbound emails from both templates and individualized responses
    • Manage all customer feedback, updates to subscriptions and size/style exchanges, ensuring the customer has the best experience possible while seeking to minimize return rates and cancellations

    Order Fulfilment, Inventory Control:

    • Ensure all orders / returns are properly picked, packaged, processed and documented in a timely manner
    • Manage stock inventory, as well as fulfilling low inventory orders. Also manage inventory of shipping materials
    • Process inventory in adherence to stated customer Quality Assurance policies

    Returns Processing:

    • Accurately distinguish inventory in order to pick inventory for a customer order or issue a customer credit during the returns and inspection process.
    • Process returns, inspecting the items for wear, and determining proper disposition.
    • Continuously look for areas of improvement and communicate improvement opportunities to leadership as appropriate
    • Keep warehouse organized and reorganize product locations so fast-moving products and products that frequently ship together are most accessible
    • Keep up with advancements and changes in the industry and develop an understanding of how new technologies can be leveraged to provide business solutions

    About You

    • 1+ years of experience in office support, fulfilment, shipping, or inventory management
    • Prior experience with inventory management software such as Quickbooks and BigCommerce
    • Experience with CRM software is a plus
    • Highly organized, detail-oriented and efficient
    • Excellent interpersonal skills and superior customer service attitude
    • Strong communication skills, both written and verbal
    • An overall can-do attitude and a strong passion for your career
    • Startup experience is a plus

    Details of the Job Requirements:

    • Hands-on experience with MS Office and WordPress or other blogging platform
    • Excellent time management and prioritisation skills
    • Excellent interpersonal skills, with strong written/verbal communication skills
    • Ability to multi-task – Job requires double-checking orders for accuracy and being careful about detail
    • Strong attention to detail
    • Superior customer service attitude
    • Experience with order management software or the ability to learn order management software
    • The physical ability to stand, crouch, and lift objects throughout a standard workday

    Benefits

    • Competitive Salary
    • Flexible working schedule with opportunity for remote work
    • 20 days Annual leave
    • Health Insurance
    • Company contributed Pension Plan
    • Opportunities for paid industry events and conferences

    Method of Application

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