Job Offers at Avon HMO

Interested applicant(s) should possess relevant qualification and experience

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• The right person is a creative and quantitative thinker who is experienced and well-versed in product marketing strategies and techniques; someone keenly analytical, used to tracking performance, and who will always readily have data to prove what’s working, what isn’t, and what is best to pivot to.
• Working with an internal marketing team and possibly external Agencies, he/she will be responsible for spearheading the creation of demand for our products through effective traditional marketing programs and digital marketing activities.  Effective collaboration between this role and the Sales functions will also be a key success factor.

Responsibilities

• Product development and marketing
• Provide support in executing the go-to-market marketing, digital campaigns, and guerrilla campaigns to promote each product identified with the outcome of achieving product subscriptions.
• Provide support in executing product launches and events, working with a cross-functional team.
• Act as a product evangelist to build awareness and understanding.
• Take ownership of each product, monitoring the growth of each product portfolio and implementing ideas to grow each portfolio.
• Perform product demos to customers as needed.
• Conceptualise and implement webinars, advertising and public relations campaigns, taking the product to tradeshows relevant to the product’s target customers, getting the product covered by relevant industry analysts, etc.
• Develop product content for corporate profiles, policy documents, magazines, and other corporate collateral.
• Research and market intelligence— Follow and analyse market trends to position products. Understand the competitive landscape—be an expert on our competition and how they are positioned.
• Develop marketing plans with strategies outlined for the products you support, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
• Understand and support our sales channels; this includes training them on the products and how best to present their benefits and value to close sales; creating effective marketing materials and collaterals, and supporting them with tactical client, industry or location-specific campaigns and programs to help open opportunities and close deals.
• Develop post-campaign reports consisting of in-depth analysis of product marketing campaigns to track campaign performance and proffer recommendations.
• Develop and present quarterly reports consisting of in-depth product performance research, target audience profiling, product uptake and customer behaviour.

Minimum Requirements

• BSc/BA in Marketing, Communications or a similar field (MBA is an advantage)
• Proven 3 years (or more) experience as a Product Marketing Manager, Product Manager or similar role
• Familiarity with product marketing tactics (e.g. integrated marketing campaigns)
• Analytical mind and strong quantitative skills; proven experience in market analysis
• Advanced communication skills (Public speaking, Presentation & Writing skills)
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Keen eye for detail

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Job Summary

• The Sector IT Audit, Risk & Compliance Manager plays a pivotal role in safeguarding the technology-enabled processes and digital assets of Avon HMO and Avon Medical. This role ensures proper IT governance, policy and regulatory compliance, cybersecurity assurance, and risk-based audit practices across both organisations.
• The individual will conduct IT audits, evaluate internal controls, ensure compliance with policies (e.g., data protection, cybersecurity, IT usage), and support key technology and digital health initiatives by embedding risk and assurance early in the project lifecycle. The position also supports readiness for both internal and external regulatory audits.

Key Responsibilities

IT Audit & Assurance

• Develop and execute an annual risk-based IT audit plan for the sector.
• Conduct audits across:
  • Hospital Information Systems (HIS) and Electronic Medical Records (EMR)
  • HMO claims platforms and core business systems
  • Cloud infrastructure, data backups, and disaster recovery environments
  • Logical access controls, change management, IT general controls (ITGC)
• Perform pre- and post-implementation reviews for major IT initiatives.
• Ensure audit findings are reported clearly and tracked to closure.

Policy Compliance & Regulatory Adherence

• Monitor compliance with internal IT and cybersecurity policies.
• Ensure adherence to NDPA and NHIS digital health regulatory frameworks.
• Collaborate with the Data Privacy Officer and Policy Management team to:
  • Monitor policy updates and staff attestations
  • Identify and escalate non-compliance or exceptions

IT Governance & Risk Management

• Maintain and update the IT risk register across Avon HMO and Avon Medical.
• Track mitigation plans and closure of risk and audit items.
• Participate in business continuity and disaster recovery assurance exercises.
• Serve as a risk advisor on governance and technology steering forums.

Cybersecurity Oversight

• Review access logs, firewall configurations, and threat alerts.
• Support vulnerability scans, phishing simulations, and awareness sessions.
• Audit privileged access, dormant accounts, and administrative controls.
• Participate in incident response post-mortems and impact assessments.

Operational Process Assurance

• Review patient, claims, and billing processes for control gaps.
• Support digitisation of workflows with assurance on data integrity and configuration controls.
• Identify manual overrides, mismatches, and workflow inconsistencies affecting service delivery.

Data Integrity & Reporting Validation

• Validate NHIS reporting data, HMO dashboards, and sector KPIs.
• Investigate data discrepancies across interconnected systems (e.g., EMR vs. Claims).
• Recommend safeguards for data flows, report automation, and audit trails.

Project & Change Assurance

• Evaluate IT projects and change requests for control compliance.
• Track high-risk digital initiatives, vendor-led implementations, and critical upgrades.
• Embed assurance requirements during system design, UAT, go-live, and post go-live phases.

Reporting & Engagement

• Prepare concise, impactful reports and dashboards for:
  • Sector MDs and Head of Healthcare
  • Group Head, IARC
  • Sector Management Team
• Support internal awareness sessions, cross-team working groups, and governance workshops.

Technology Skills & Tools Required

IT Audit & Control Evaluation

• Experience with ITGCs, application control audits, and process walkthroughs.
• Ability to audit EMR/HIS, HMO platforms, and ERP environments.
• Knowledge of COBIT, ISACA, NIST, and healthcare IT standards.

Access & Identity Management

• Proficiency in reviewing Active Directory, RBAC, MFA, and access logs.
• Ability to conduct SoD reviews and privileged access audits.

Network & Infrastructure Audit

• Basic knowledge of firewalls, patch management, antivirus tools, and DR environments.
• Familiarity with Azure/AWS cloud configurations and security layers.

Audit & Monitoring Tools

• Exposure to GRC tools (e.g., Audit Board, MetricStream), SIEM (e.g., Sentinel, QRadar), and vulnerability scanners (e.g., Nessus, Qualys).
• Strong Excel and report scripting capability for audit documentation.

Data & System Integrity Reviews

• Experience with data reconciliation, SQL-based queries, and log file analysis.
• Knowledge of ETL audits, transformation logic validation, and output accuracy testing.

Key Skills and Competencies

Technical Expertise

• In-depth knowledge of IT audit, cybersecurity controls, and regulatory frameworks.
• Understanding of sector-specific digital workflows and their control implications.

Governance & Oversight

• Proficiency in risk registers, mitigation planning, and assurance in IT projects.
• Ability to audit vendor controls and manage SLA compliance oversight.

Communication & Influence

• Strong report writing and communication skills for both technical and non-technical audiences.
• Confidence in leading discussions with cross-functional teams and management.

Behavioural Attributes

• High integrity, objectivity, and discretion in managing confidential and sensitive matters.
• Meticulous attention to detail, with strong investigative and analytical instincts.
• Proactive and organised approach to multi-entity responsibility and reporting.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related discipline.
• Minimum of 8 years’ relevant experience in IT audit, risk management, or compliance.
• Prior work in healthcare, insurance, or other regulated sectors preferred.
• CISA certification.
• Additional certifications (CRISC, ISO 27001, CISSP, CDPSE) are highly desirable.
• Familiarity with Nigerian data protection and health sector compliance frameworks.