Fresh Jobs at Primly Premium Solutions Limited

Summary

• PPS is seeking a trainable IT Assistant to provide administrative and first-level technical support to team members.

Job Description
Office Assistance:

• Assist team members with organizing files, scanning documents, making photocopies, and scheduling meetings.
• Process orders for equipment, including sourcing vendors, obtaining invoices, and processing requests.
• Collect and receive orders from vendors, distribute orders to various centers, and run other errands as needed.
• Perform clerical and administrative tasks to support the IT Team.
• Record information in databases and generate reports and documents.
• Assist with the configuration and connection of peripheral equipment (e.g., printers, monitors, scanners) to computer systems.
• Provide basic equipment support across centers, including setup, troubleshooting, and cleaning of hardware.
• Perform routine checks on CCTV systems, attendance scanners, walkie-talkies, and other IT gadgets to ensure proper functionality.
• Run daily website downtime tests and generate monthly reports to track performance.

Basic IT Support & Troubleshooting:

• Assist in the installation and configuration of Windows operating systems and software applications, ensuring systems are up-to-date.
• Troubleshoot and resolve basic hardware and software issues, escalating to senior IT staff when necessary.

Application Testing:

• Test and retest multiple web and mobile applications.
• Identify bugs, software defects, and inconsistencies.
• Record bugs, glitches, and other flaws identified during testing.
• Create and regularly update logs to document testing phases and defects.

Other:

• Record and log all interactions (queries, incidents, and resolutions) in relevant logs.
• Create and maintain reports using Google Sheets or Microsoft Excel, analyzing data and tracking IT-related performance metrics.
• Maintain a database of all equipment (Computers, Keyboards, Wireless Adapters, Routers, etc.).
• Performs miscellaneous job-related duties as assigned.

Requirements

• Minimum of a Diploma or equivalent in a relevant field.
• IT certifications (e.g., CompTIA, Microsoft) are an advantage.
• Experience with CCTV installation and maintenance.
• Ability to perform basic laptop repairs (e.g., replacing hard drives, system setup).
• Proficient in Microsoft Excel, including the use of formulas.
• Ability to deliver basic training to staff.
• Familiar with office equipment like printers, scanners, and copiers.
• Minimum typing speed of 45 words per minute.
• Strong communication skills (verbal and written).
• Ability to handle confidential information.
• Physically able to lift equipment and work in various postures.
• Can manage high-pressure situations and pay attention to detail.

Salary
N110,000 - N150,000 monthly.

Application Closing Date
1st December, 2025.

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Job Summary

• We are seeking a versatile IT professional with strong web development experience who is also comfortable with systems administration, user support, and managing IT infrastructure across multiple organisations.
• You’ll work closely with the IT Lead to support operations across multiple hospitals and business units within our group. If you enjoy working across development, IT operations, and projects that have real-world impact, we’d love to hear from you.

Key Responsibilities
Web Development & Product Support:

• Build, maintain, and update internal and external websites using Laravel, HTML, CSS, JavaScript
• Work closely with external developers on new product rollouts and updates
• Monitor the uptime and performance of all websites using monitoring tools
• Support in app and web project testing, including bug logging, feedback collection, and user experience improvement
• Maintain project trackers, SOPs, and documentation
• Serve as a liaison between IT, management, vendors, and end users
• Track KPIs such as system uptime, resolution times, and adoption rates

ERP & System Deployment:

• Lead or support the deployment of ERP systems to client organisations
• Handle data migration, user setup, and system configuration
• Plan and oversee multiple training sessions for staff across departments
• Work directly with end-user departments to ensure full adoption and ongoing support
• Maintain a centralized knowledge base (FAQs, guides, walkthroughs)

Cloud & Server Management:

• Manage AWS EC2 servers and cloud infrastructure; monitor performance and billing
• Oversee domain and DNS management, web hosting accounts, and server security
• Use cPanel and WHM to maintain hosting environments and handle deployment

IT Infrastructure & Technical Support:

• Provide hands-on and remote technical support to staff across multiple locations
• Set up and troubleshoot laptops, network devices, printers, and peripherals
• Manage and respond to tickets, escalating complex issues as needed
• Assist in maintaining basic cybersecurity protocols across devices and platforms
• Support phishing simulations, password policies, and user awareness training
• Document and monitor IT risks and coordinate with the IT Lead on response actions.

Qualifications
Required:

• BSc or HND in Computer Science, Information Technology, Engineering, or related field
• 5 years Web development experience in one or more of the following: HTML, CSS, JavaScript, PHP, Laravel, WordPress, React, or Vue
• Exposure to version control systems like Git
• Familiarity with APIs and basic database queries.

You might be a fit if:

• You're a developer who’s also comfortable with broader IT responsibilities
• You enjoy working on multiple systems, not just one product or tool
• You want to grow into a leadership or senior IT role, not stay purely in development
• You have experience supporting non-technical users and managing rollouts at scale
• You like variety, working cross-functionally, and solving real-world business problems.

Application Closing Date
1st November, 2025.