Jobs at a Microfinance Bank Institution (MFI) - Mecer Consulting Limited

Duties and Responsibilities

• To implement strategies that drive and build a policy and regulatory compliance environment in the institution.
• Carry out relevant internal control checks to ensure the effective discharge of the control functions within the Bank.
• Access, analyze, and measure risk relating to an operational standard and make recommendations for policy amendments/process improvement.
• Conduct prompt investigation of a breach of policy and first-level investigation on frauds and forgeries including customer’s complaints in line with investigation guidelines.
• Carry out continuous review and evaluation of bank activities, systems, and processes to assess compliance with internal and external policies including regulatory bodies.
• Carry out periodic assessments, and evaluations of expenses and seek for approval from the Branch Manager in line with the expense management policy.

Requirements and Skills

• A minimum of a related University Degree from a recognized university.
• A minimum of three (3) years of banking or auditing experience in banking operations, compliance, or Audit.
• Analytical with auditing & investigation Skills.
• Oral and written Communication Skills
• Policy and Regulatory Interpretation skill and Implementation capability.
• Extensive Working Knowledge of Microsoft Excel, word, and PowerPoint.
• Independent Minded and Interpersonal relationship.
• Satisfactory Customer Service Disposition.

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Duties and Responsibilities

• Organize HR office operations ensuring compliance with Creative and client HR rules and regulations;
• Coordinate the full-cycle recruitment process including approval of job descriptions, advertisement of vacancies, and review of applicants, scheduling and conducting interviews.
• Onboarding/orientation of new project hires;
• Coordinate the performance evaluation process;
• Responsible for coordinating staff training and establishing staff development plans
• Provide oversight related to the updating of personnel files and other related HR documents including employment agreements, amendments, time sheets, calendar holidays and leaves;
• Perform other duties as assigned.

Qualifications and Skills

• Any relevant HR related Degree.
• At least 4 years of general work experience, and at least 2+ years of specific experience related to the position.
• Relevant certifications in HR is an added advantage
• Excellent communication and interpersonal skills;
• Excellent record keeping and documentation skills;
• Familiarity with local employment law.

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Responsibilities

• Delivering scripted talks in calls that describe the banks’ products or services to persuade potential customers.
• Explaining products and product prices
• Answering customer information about products and services.
• Obtaining customer information such as name and address for follow-up.
• Keeping track of customers that have been contacted and those who do not want to be contacted in the future.
• Following up on previous customers for potential sales.
• Maintaining records of customer contacts.

Requirements

• B.Sc / HND in any related discipline is required.
• At least 2 years prior experience in a similar or related role is an added advantage.
• Good communication skills and a good command of English and a good voice is preferred.
• Must be outgoing, friendly, enthusiastic, vibrant, and financially motivated and should know how to use a phone.

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Description

• She/He will be in charge of Abuja or Lagos Mainland and Island operations as well as leading the business development activities.

Responsibilities

• Lead and direct the development and implementation of the branch’s strategic plan and budgets
• Monitor and evaluate branch performance to generate a healthy portfolio every month, including client satisfaction metrics.
• Lead the team in championing the bank’s brand image both internally and externally
• Oversee credit risk framework, implement credit strategies, policies and procedures in line with the bank’s corporate strategy and ensure compliance.
• Implement the microfinance plan focusing on increasing the outreach of the bank through innovative marketing programs and the development of new credit.
• Manage and maintain relationships with strategic stakeholders.

Qualifications

• A Bachelor’s / Master’s Degree in a related field of study from a reputable University.
• At least 8 years experience in management positions with 3 years in a strategic management roles in a Microfinance Institution or commercial Bank.
• Must have managed a branch or branches of a bank
• Must have managed accounting officers, and credit portfolio.
• Must have a sitting cabal preferably in Abuja/Lagos is an added advantage and a robust customer base in the stated locations.
• Experience in credit origination and credit risk assessment in a lending environment coupled with mobilization and delivery channel development.
• Flexible and resourceful; the ability to work in a fast-growing institution
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.

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Responsibilities

• Aid customers in opening, managing and optimizing their bank accounts and other products.
• Open leads and provide advisory services for clients regarding available financial services
• Deposit mobilization and portfolio management
• Resolve issues regarding customer accounts.
• Manage subordinates and other administrative duties as assigned.

Qualifications and Requirements

• B.Sc or HND in any field.
• Minimum of 3 years of work experience in a commercial bank or Financial Investment Institution.
• Must have a sizable sitting cabal and or a robust customer base within the location.
• Good customer-network within Abuja, Lagos, and its environs added advantage.
• Must have experience managing a department or group of people within the banking sector.
• Should have experience managing or attending to high-network individuals and managing their funds.