Jobs at Food Concepts Plc

Duties and Responsibilities

• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Monitor system performance and troubleshoot any issues
• Follow established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software
• Perform system backups and maintain accurate records
• Research and recommend solutions for technical problems.

Requirements and Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or related field
• Knowledge of computer systems and software
• Knowledge of network and system security
• Familiarity with hardware and software installation
• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service skills
• Able to work independently and as part of a team
• Able to learn quickly and adapt to changing technology.

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Job Purpose

• To provide administrative support to the organization

Core Responsibilities and Key Result Areas
Administrative Functions;

• Arrange to receive diesel supply from the vendor at the HQ in conjunction with the Security, W/H and Process & Internal Control team
• Collects request for diesel usage and supplies warehouse trucks and HQ generators daily
• Daily update the diesel record for all trucks and generators.
• Coordinates the activities of the cleaners in HQ & Training Centre.
• Monitors the activities of the Corporate Guards and Mopol in HQ and TC.
• Updates the records of vehicle paper documentations, renewals
•  Opens the office every morning by 6.30am to cleaners and checks that all are appliances in the office are intact.
• Opens the office on Saturdays and Public holidays to all staff.  
• Coordinates the activities of the PSP in charge of waste collection from HQ and ensure that the dumpsite is constantly cleaned.
• Arrange the renewal of insurance policies in conjunction with the Admin Manager.
• Maintain a data base of all staff for staff Identifications cards. Issuance and replacement where necessary.
• Periodic visits/contacts through CUG to all Mainland stores for support

Facility Operations:

• Inspect office premises checking all appliances, facilities as well as security of the warehouse facilities

Inventory Maintenance and Record Keeping:

• Place orders for diesel supply and maintain all associated records
• Perform requisition, delivery and distribution of supplies as well as adequate maintenance of inventory
• Ensure management and monitoring of relevant records and reports
• Manage diesel supplies stock and place orders
• Manage cleaning material supplies from the warehouse and place orders
• Prepare regular reports on cleaning weekly and diesel supplies daily and final report on monthly basis. 

Key Performance Indicators

• Timely response to employee queries and request
• Quality of the internal administrative processes/procedures

Knowledge Requirements:

• Knowledge of General Administrative Support- Facility Management
• Knowledge of Administrative procedures and processes in line with industry best standards
• Knowledge of Office Management Software
• Knowledge of Business Management
• Knowledge of Health & Safety Regulation
• Demonstrates good interpersonal and communications skills

Job Specifications
Educational Requirements:

• Minimum of OND is required

Professional Requirements:

• No professional membership is required.

Experience Requirements:

• Minimum of 2 years work experience in an administrative capacity in a similar industry / environment.

Decision Expectations:

• Ensure all employee queries and requests are attended to
• Monitors compliance with all rules and regulations in the organization as regards safety and facility utilization
• Monitor supplies, inventory and other needs of the organization

Working Conditions:

• Job role holder typically work 40 hours per week, Monday to Friday, although there may be weekend or evening work due to business exigencies.
• This role is largely office-based, and has a high level of social contact as the individual is expected to work closely with staff from different branches.
• The job involves repetition of the same mental activities, but may on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.

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Job Purpose

• To deliver actionable insights and in-depth data analysis that supports strategic decision-making and organizational growth.
• This role focuses on developing and implementing business intelligence solutions, generating reports, and identifying trends and opportunities to drive performance improvement and achieve business goals.
• The position requires collaboration with cross-functional teams to optimize business processes and inform strategic initiatives.

Core Responsibilities and Key Result Areas
Data Analysis and Reporting;

• Oversee the collection, processing, and analysis of large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings to stakeholders.
• Ensure the accuracy, consistency, and reliability of data and analytical outputs.

 Business Intelligence Solutions:

• Develop, implement, and maintain business intelligence tools and systems.
• Collaborate with IT and software developers to optimize data models and reporting tools.
• Automate data extraction, transformation, and loading processes for efficiency.
• Create predictive and prescriptive analytics models to anticipate business trends.

Strategic Decision Support:

• Provide insights and recommendations to senior management to support strategic planning and decision-making.
• Conduct competitor analysis and market research to inform business strategies.
• Support margin improvement and cost optimization initiatives by leveraging data-driven insights.
• Participate in feasibility studies for new projects and products, providing data-backed assessments

Key Performance Indicators

• Accuracy and timeliness of reports and insights delivered.
• Implementation rate of recommendations provided to management.
• Measurable improvements in operational efficiency and cost reduction.
• Quality and usability of business intelligence tools and dashboards.
• Contribution to revenue growth through data-driven initiatives

 Knowledge Requirements:

• Proficiency in data analysis and visualization tools such as Power BI, PowerPoint, Excel or similar platforms.
• Strong knowledge of SQL, Python, or R for data manipulation and analysis.
• Expertise in database management and data warehousing concepts.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Exceptional presentation and communication skills, including the ability to translate data into actionable insights.
• Understanding of global economic trends and industry-specific dynamics relevant to the organization.
• Attention to detail and commitment to delivering high-quality work.

 Requirements
Educational Requirements:

• Bachelor’s Degree in Mathematics / Statistics or related field

Professional Requirements:

• Certifications in Business Intelligence or Data Analytics (e.g., Microsoft Certified: Power BI Data Analyst, Tableau Certification) are an asset.

Experience Requirements:

• Minimum of 1 years’ experience as data analyst officer or similar role.
• Experience in leveraging data to inform business strategies.
• Proficient with data visualization tools like Power Bi, PowerPoint and tableau.

Decision Expectations:

• Provide insight on product performance over a trend.
• Identify strategic opportunities based on data analysis.
• Support management in evaluating the feasibility of new initiatives.

Working Conditions:

The Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. This role is largely office-based, as it involves a lot of large data gathering, analysis and reporting.