Jobs at Rise to Inspire Africa Initiative

Job Overview / Summary

• The Information Management and Reporting Officer (IMR) will actively design and supervise data and information management systems.
• Where there are gaps in Information Management (IM), reporting, and system functionality, the IMR will work with staff to establish primary data collection and management systems and standards for data storage, protection, and management.
• Based on the demands of the program teams, the IMR Officer will take steps to ensure consistency and quality in the information collected and enhance efficiency in IM, data usage, and reporting.

Responsibilities
Information Management:

• The IMR officer will be tasked with creating and improving the accuracy of RIA’s database management system.
• Collect, collate, analyze, and report on numerous primary and secondary data sources and arrange structural record-keeping and archival procedures.
• Taking the lead in the design, development, maintenance, and enhancement of data management systems such as databases and spreadsheets, as well as related data gathering, cleaning, and verification processes
• On request, the IMR will develop standard formats for, and regular output of, materials and statistics highlighting the implementation by the organization.
• The IMR will create statistical reports, graphs, and maps, as well as follow up on all projects.
• Collect and consolidate data from various projects and prepare and submit regular reports.
• Data and information must be managed, analyzed, and documented.
• Create and distribute maps illustrating the scope and coverage of assistance.
• Maintain databases, enter data as needed, and analyze and report potential gaps.
• Ensure that databases and derivative products, such as maps, are created and maintained.
• Monitor database quality, discover missing or inconsistent data, and work with program teams to repair problems and improve data quality for RIA
• Provide advice and counsel concerning information management issues and industry trends.

Reporting:

• Create standard formats for the publication of materials and statistics, as well as regular output.
• Contribute to the creation of written reports and dashboards regularly.
• The officer will ensure that information management products such as dashboards are created and uploaded to the organization’s website as needed.
• Keep track of lessons learned to improve resilience in crisis management over time.
• Create program-related reports, and analyses, as needed, and train staff or partners in the process.
• Producing short summaries of activities and success stories for distribution across visibility channels
• Contribute to quarterly reports and newsletters on RIA’s activities and campaign.
• Ensure the timely submission and reporting of 5Ws to the CPAoR, GBVAoR and the EIE sector respectively.
• Carry out any additional tasks delegated by the supervisor.

Qualifications

• Minimum three (3) years of experience within the development / humanitarian sector
• HND or B.Sc. in Math and Statistics, Industrial Chemistry, Development Economics, or a related discipline

Other Requirements:

• Proven technical skills in monitoring and evaluation, experience with qualitative and quantitative data collection and analysis.
• Proven abilities in developing monitoring plans, data collection, information management, use of databases, and analysis and performance monitoring.
• Demonstrated ability to train and build the capacity of others.
• Comprehensive knowledge of humanitarian accountability principles and their translation into practice.
• Strong planning, organizational and interpersonal skills.
• Excellent analytical, presentation, and reporting skills
• Excellent database, data management, and data analysis skills, with experience using at least two software applications such as Microsoft Excel, Power BI, and Kobo Collect launching and deployment.

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Job Overview / Summary

• The MHPSS (Mental Health and Psychosocial Support) Officer will be responsible for providing psychosocial support services to individuals and communities, ensuring the delivery of culturally and contextually appropriate mental health interventions. The officer will assess, plan, and implement support activities for beneficiaries experiencing psychological distress, focusing on resilience-building and well-being.
• This role involves designing and delivering structured psychosocial activities, conducting emotional support sessions, training staff on psychological first aid (PFA), and strengthening community-based psychosocial support systems.
• The officer will also ensure safe documentation, data protection, and adherence to protection principles while collaborating with stakeholders, facilitating referral pathways, and representing the organization at relevant working groups and coordination meetings.
• Additionally, the MHPSS Officer will contribute to program development, technical resource creation, and reporting, ensuring the effective implementation and monitoring of mental health and psychosocial support services in alignment with the organization’s objectives.

Responsibilities

• Provide case-by-case assessments, recommendations, and referrals for appropriate treatments for beneficiaries with psychological distress.
• Implement the treatment plan for psychological distress cases that are within the threshold for the RIA Initiative
• Ensure safe documentation and storage of individual cases by respecting data protection protocols.
• Conduct specific child-focused activities for psychosocial well-being and building resilience for the most vulnerable and at-risk children (Girls and Boys) women and men and adolescents by ensuring a variety of activities that include active games, sports, local PSS activities, life skills, and educational activities.
• Train the PSS Facilitators and other staff on PFA, identification, and assessment of people with psychological distress.
• Conduct emotional support group sessions for caregivers to better cope with difficulties, and distress and to enhance their resilience.
• Strengthen community-based psychosocial support and peer support group activities by mapping community-based structures that respond to MHPSS issues and build their capacity.
• Develop structured psychosocial support activities for children, women, girls, and adolescents with adherence to culture and context-specific.
• Provide basic counselling sessions to support children, adolescents, and their caregivers to better cope with difficulties, and distress, and enhance their resilience.
• Reviewing and developing the technical materials, tools, guidelines, and documents needed for MHPSS in collaboration with the MHPSS sector Working Group and other partners.
• Established and maintained positive relations with target beneficiaries, community members, humanitarian actors, and all the other stakeholders for the successful delivery of PSS activities.
• Provide coaching and support to the field staff in the implementation of structured MHPSS activities and ensure standardization across the field locations.
• Establish and ensure efficient running of the help desks within the field locations.
• Work with the protection officer, and logistics department in ensuring timely supplier and replenishing of PSS materials.
• Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability, and need-to-know principles.
• Establish and strengthen referral pathways for MHPSS at the field and Maiduguri level.
• Represent RIA Initiative in MHPSS working group and other coordination meetings, when assigned.

Other Responsibilities:

• Coordinate with field staff in ensuring timely development and submission of weekly, monthly, and quarterly reports on PSS activities.
• In coordination with the protection officer, ensure safe spaces readiness activities are conducted, and actions are taken to meet the safety and warmlines of the spaces.
• Work with the PSS facilitators to ensure the weekly PSS assessments are conducted to ascertain the impact of the safe spaces PSS activities and align the findings to better inform program activities and proposal development.
• Other duties as assigned by supervisors and the technical team to enable and develop the RIA Initiative program

Qualifications

• HND/B.Sc. in psychology, Social Work, Mental Health, or a related field.
• Minimum of 3 years of experience in providing MHPSS services in humanitarian or development contexts.
• Experience in designing and implementing MHPSS programs and activities.
• Proven experience in supporting survivors of SGBV, including trauma-informed care and counseling.

Skills:

• Strong understanding of MHPSS principles and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in challenging environments and under pressure.
• Strong problem-solving and decision-making abilities.
• Proficiency in using MHPSS assessment and intervention tools.

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Job Overview / Summary

• The HR/Admin Log Officer is responsible for providing sound people management, administrative, office and logistics support to RIA Initiative’s office in line with her policies and generally accepted best practices. The role will contribute to effective office management including support to store management, inventory/asset management and supervision of janitorial services and some logistics tasks. The incumbent will employ the use of general office practices and administrative procedures to carry out assigned tasks.

Responsibilities
Human Resources Management: (60% of the time)
Staff Management – (30% of the time):

• Assist with the HR management of staff in the office.
• Liaise with programme staff to support HR documentation and processes.
• Assist with contract follow-up for national staff, including management of notification of upcoming ends of contracts with respective managers for follow-up and decisions on staff contracts.
• Support in collecting and compiling all the HR documents such as leave requests, and timesheets, ensuring they are filed both in hard and soft copy.
• Support the staff appraisal process during bi-annual review Management of Award and or disciplinary action to staff as per RIA HR Manual after approval of Executive Director (ED).
• Management/Follow-up of staff leaves; provide necessary forms for staff, when needed.
• Follow up on RIA HR standards templates in line with RIA HR Manual/internal regulations
• Update and maintain RIA Maiduguri Organization Chart in accordance with the size of the program (new staff, new dept. & new projects).
• Responsible for tracking new employees, welcome packages and arranging ID cards.
• Onboarding for newly employed staff.
• Conducting Orientation.
• Ensure timely preparation of payrolls and submission to the finance team at the earliest.
• Assist in the preparation of monthly pa s lips for staff salaries.
• Brief training for all new national staff on the RIA system, procedures, code of conduct and internal regulation
• Answer employees’ questions and provide requested information.
• Maintain schedule and coordinate calendar activities

Recruitment - (20% of the time)
Support to the Recruitment process as needed:

• Prepare vacancy announcements for National staff recruitment around intervention after the Recruitment Request Form must have been duly signed and approved by the ED or designated.
• Ensure that JDs are prepared by the line manager(s) prior to the release of the vacancy announcement.
• Ensure that the relevant dept. or requester prior to shortlisting will review all CVs.
• Prepare a comprehensive/clear shortlist of successful candidates to attend for Interview(s).
• Ensure to collect of all necessary documents of applicants as indicated in RIA HR Manual.
• Ensure to check the successful candidate “Reference Check” prior to offering the position.
• Draft employment contracts for staff and collect all the information required for the contract. (ID card, passport, identification information, “recruitment package” etc.
• Ensure that recruitment analysis is prepared on time and shared with the respective interview panelist.

Filing – (10% of the time):
General Filing:

• Create a Standard RIA Admin/HR filing system (including official correspondence, premises contracts, governmental tax follow-up, recruitment process documents etc);
• Create a thorough personal folders system for national staff.
• Store the staff's personal folders in a safe and secure cabinet with no access to unauthorized staff.
• Ensure that the personal folder database has been updated on a regular basis.

Administration / Logistics: (40% of the time)
Administrations - (25% of the time):

• Update the RIA Initiative’s Contact list for all staff monthly and ensure monthly dissemination of such to the ED.
• Support the management of RIA premises lease & ensure contracts are updated and renewed for each premises.
• Support the process for Registration as needed
•  Ensure RIA office lease follow-up is in place.
• Track RIA’s consumption of electricity, water, office consumables, data etc.
• Manage the Cleaners for all RIA Office Premises.
• Ensure adequate availability and timely replenishment of office cleaning supplies as identified by the cleaners.

Logistics - (15% of the time):

• Ensures that daily and weekly vehicle and stand-by generator inspections are performed, and that regular service is carried out.
• Facilitates the repair or recovery of vehicle and generator breakdowns when required, including repair/recovery outside of working hours; follows up on periodic services of the vehicles.
• Ensure that assets are received, coded, and registered in the assets register and ensures disposal of assets is carried out according to existing policies and specific donor rules.
• Assist in coordinating and update the daily movement board (Airport drop-offs/pick-ups and movement within/outside the town).
• Ensure that vehicles are checked daily and roadworthy, logbooks are maintained and updated records of all vehicles.
• Use systems and processes to ensure a smooth and timely flow of work.
• Perform other administrative job-related duties and functions for the office, as may be assigned by the supervisor. 

Job Specification

• A minimum HND or B.Sc. in Business, Public Administration, or a related field.
• Professional Certification/master’s degree will be an added advantage.
• Minimum of 2 years of relevant professional experience in administration/human resources and in a similar position.

Essential Knowledge and Skills:

• Must have good knowledge and application of Nigeria Labour Laws.
• Must be able to maintain the highest degree of discretion and confidentiality.
• Must be detail-oriented and able to work independently with minimal supervision.
• Must have a good working knowledge of relevant Microsoft Office tools such as Word, PowerPoint, and excel.
• Must have good business communication skills.
• Candidate should be able to conduct Human Resources Analytics using available data.
• Excellent organizational, communication and time management skills.
• Ability to organize tasks simultaneously, prioritize work and ensure tasks are completed by the deadline.
• Honest, reliable and trustworthy.
• Willing to adhere to and implement the RIA’s core values.
• Good inter-personal and conflict resolution skills, ability to work under pressure and manage personal stress.