Jobs at Domeo Resources International (DRI)

Main Function

• The ICT Personnel is responsible for managing and maintaining the organization’s information and communication technology systems to ensure efficient and secure operations.
• The role involves providing technical support, maintaining hardware and software systems, troubleshooting issues, and ensuring optimal network performance.
• The ICT Personnel must be proactive, detail-oriented, and capable of supporting business operations through a reliable IT infrastructure.

Role Responsibilities
System Administration and Maintenance:

• Install, configure, and maintain computer systems, software, and networks.
• Monitor system performance and ensure systems are running efficiently.
• Perform regular system updates, backups, and security checks.

Technical Support:

• Provide first-level technical support to staff on hardware and software issues.
• Troubleshoot system and network problems, diagnosing and solving faults.
• Respond promptly to IT support requests and ensure minimal downtime.

Network Management:

• Maintain and monitor network infrastructure, including LAN, WAN, and internet connectivity.
• Ensure network security and data protection measures are in place.
• Assist in the setup and maintenance of routers, switches, and firewalls.

Hardware and Software Management:

• Install and maintain computer hardware such as desktops, laptops, printers, and scanners.
• Manage software installations, licensing, and upgrades.
• Ensure proper inventory and tracking of IT equipment.

Data Management and Security:

• Ensure regular data backups and recovery procedures are implemented.
• Maintain confidentiality, integrity, and availability of organizational data.
• Implement cybersecurity measures to protect against threats and breaches.

POS and Business Systems Support:

• Support and maintain POS systems and other business applications.
• Ensure all systems used for operations are functioning effectively.
• Report and escalate system issues when necessary.

Compliance and Documentation:

• Adhere to IT policies, procedures, and best practices.
• Maintain accurate documentation of systems, processes, and troubleshooting activities.
• Support IT audits and compliance checks when required.

Collaboration and Support:

• Work closely with other departments to understand and meet their IT needs.
• Provide training and guidance to staff on basic IT usage and best practices.
• Support digital initiatives and improvements within the organization.

Workplace Organization:

• Ensure all IT equipment is properly organized, secured, and maintained.
• Maintain a clean and safe working environment for IT infrastructure.

Experience/Qualification

• Minimum of OND / HND / B.Sc. in Computer Science, Information Technology, or related field
• 1–3 years of experience in an ICT support or similar role
• Experience in managing networks and IT systems is an advantage
• Basic certification (e.g., CompTIA A+, Network+) is an added advantage
• Hands-on experience with hardware and software troubleshooting

Competencies / Skills:

• Proficiency in computer systems, networking, and troubleshooting
• Knowledge of operating systems (Windows, Linux) and basic server management
• Familiarity with networking concepts (TCP/IP, routers, switches)
• Basic knowledge of cybersecurity principles
• Proficiency in Microsoft Office and common business software
• Strong problem-solving and analytical skills
• Good communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively

Behavioural Qualities / Other Competences:

• High level of integrity and professionalism
• Strong sense of responsibility and accountability
• Attention to detail and accuracy
• Ability to work independently and within a team
• Proactive and solution-oriented mindset
• Good organizational and time management skills

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Main Function

• The Internal Auditor is responsible for evaluating and improving the effectiveness of internal controls, risk management, and governance processes within the organization.
• The role involves conducting audits, identifying control weaknesses, ensuring compliance with policies and regulations, and recommending improvements to enhance operational efficiency and financial integrity.
• The Internal Auditor must be analytical, detail-oriented, and possess a high level of integrity.

Role Responsibilities
Audit Planning and Execution:

• Develop and implement audit plans and programs based on risk assessments.
• Conduct regular internal audits of financial, operational, and compliance processes.
• Evaluate the effectiveness of internal controls and identify areas for improvement.

Risk Management and Control Assessment:

• Identify potential risks and assess the adequacy of control measures.
• Review existing policies and procedures to ensure they align with best practices.
• Recommend corrective actions to mitigate identified risks.

Financial and Operational Review:

• Examine financial records, reports, and transactions for accuracy and compliance.
• Assess operational processes to ensure efficiency and effectiveness.
• Verify asset existence and safeguard measures.

Compliance and Regulatory Monitoring:

• Ensure compliance with internal policies, procedures, and relevant regulations.
• Monitor adherence to financial standards and organizational guidelines.
• Support external audits and regulatory inspections when required.

Reporting and Documentation:

• Prepare detailed audit reports highlighting findings, risks, and recommendations.
• Present audit findings to management and follow up on implementation of recommendations.
• Maintain accurate and organized audit documentation.

Fraud Detection and Investigation:

• Identify and investigate suspected fraudulent activities or irregularities.
• Recommend preventive measures to reduce the risk of fraud.
• Promote a culture of accountability and transparency within the organization.

Process Improvement:

• Provide advisory support to departments on internal control improvements.
• Recommend process enhancements to improve efficiency and reduce waste.
• Support management in implementing best practices across operations.

Collaboration and Support:

• Work closely with finance, operations, and other departments during audits.
• Provide guidance on compliance and internal control matters.
• Assist in staff awareness and training on internal control procedures.

Workplace Organization:

• Ensure proper handling and confidentiality of audit documents and information.
• Maintain a structured and secure audit filing system.

Experience / Qualification

• Minimum of HND / B.Sc. in Accounting, Finance, or related field.
• 2–4 years of experience in internal audit, accounting, or a similar role
• Professional certification (e.g., ICAN, ACCA, or CIA) is an added advantage
• Experience in audit processes within the retail, hospitality, or service industry is a plus
• Strong knowledge of financial controls and audit procedures

Competencies / Skills:

• Strong knowledge of auditing principles and internal control systems
• Proficiency in accounting and financial analysis
• Good understanding of risk management and compliance practices
• Proficiency in Microsoft Office (especially Excel) and audit tools
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Good communication and report-writing skills

Behavioural Qualities / Other Competences:

• High level of integrity and ethical standards
• Strong sense of responsibility and accountability
• Ability to work independently and objectively
• Confidentiality and professionalism in handling sensitive information
• Good organizational and time management skills
• Proactive and investigative mindset.