Human Resources Officer / PA at FTI Credit Ltd

Job Summary

• We are seeking a proactive, highly organized, and resourceful Human Resources Officer/Personal Assistant to provide comprehensive human resources and executive administrative support.
• The successful candidate will assist in implementing HR policies and procedures, coordinate recruitment and onboarding activities, maintain employee records, support performance management and staff welfare initiatives, and provide confidential administrative and personal assistance to the Managing Manager.
• This role requires excellent organizational, communication, and multitasking skills, with the ability to maintain confidentiality while ensuring the efficient day-to-day functioning of the Human Resources Department.

Key Responsibilities

• Support the recruitment, selection, onboarding, and orientation of new employees.
• Maintain accurate and up-to-date employee records and HR documentation.
• Assist in administering performance management, staff confirmation, disciplinary, and employee engagement processes.
• Coordinate staff training, development, and welfare programmes.
• Monitor employee attendance, leave administration, and other HR-related records.
• Prepare HR reports, correspondence, meeting minutes, and departmental documentation.
• Schedule appointments, meetings, interviews, and maintain the Managing Director's calendar.
• Manage confidential correspondence, files, and official documents.
• Follow up on action points arising from meetings and ensure timely execution.
• Assist in ensuring compliance with company policies, labour regulations, and HR best practices.
• Perform other administrative and human resource duties as may be assigned.

Qualifications & Requirements

• Bachelor's Degree in Human Resources Management, Business Administration, Industrial Relations, Psychology, or a related discipline.
• Membership or student membership of the Chartered Institute of Personnel Management (CIPM) will be an added advantage.
• Minimum of 3 years' cognate experience in Human Resources and administrative support.
• Sound knowledge of HR principles, employment practices, and Nigerian Labour Laws.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent written and verbal communication skills.
• Strong organizational, planning, and time-management abilities.
• High level of professionalism, discretion, confidentiality, and integrity.
• Ability to multitask, prioritize assignments, and work effectively under pressure.
• Strong interpersonal skills with a customer-service orientation and attention to detail.

Competencies:

• Excellent organizational and administrative skills.
• Strong problem-solving and analytical abilities.
• High emotional intelligence and professionalism.
• Ability to maintain confidentiality and handle sensitive information.
• Initiative, adaptability, and a proactive work ethic.
• Strong relationship management and teamwork skills.