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  • Posted: Aug 11, 2025
    Deadline: Aug 13, 2025
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  • O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of energy solutions for home and businesses across Nigeria and to ensure that it’s eco-friendly and totally free from noise pollution. Our source of energy ensures conservation of energy and quick power ...
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    Human Resources Officer

    Job Description

    • Recruiting, training, and developing staff making sure that staff get paid correctly and on time.
    • Organizing staff training sessions and activities.
    • Monitoring staff performance and attendance.
    • Pensions and Benefits administration.
    • Approving job descriptions and advertisements
    • Looking after the health, safety, and welfare of all employees.
    • Advising line managers and other employees on employment law and the employer’s own employment policies and procedures.
    • Ensuring candidate shave the right to work at the organization.
    • Negotiating salaries, contracts, working conditions, or redundancy packages with staff and representatives.

    Requirements and Qualifications

    • Bachelor’s degree in human resources, business, or a related field.
    • 2 years of experience as an HR Officer or similar HR role
    • Excellent knowledge of various HR functions such as pay & benefits, recruitment, onboarding, evaluation, training & development, etc.
    • Good understanding of labor laws
    • Proficient in MS Office
    • Good knowledge of HR software’s such as ATS, HRIS, and Recruitment Marketing platform
    • Outstanding organizational and time-management skills
    • Excellent communication and interpersonal skills
    • Problem-solver
    • Good decision-making skills
    • Strong ethical standards

    go to method of application »

    Human Resources Manager

    Responsibilities

    • Implementing and managing HR policies and procedures
    • Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
    • Maintaining employee records and updating HR databases
    • Managing employee benefits and compensation packages
    • Conducting performance evaluations and providing feedback to employees
    • Addressing employee relations issues and resolving conflicts
    • Ensuring compliance with labor laws and regulations
    • Preparing and presenting HR-related reports to management
    • Managing employee separation processes

    Qualifications

    • Bachelor's degree in Human Resources Management or related field
    • 5+ years of experience in HR or a related field
    • Familiarity with HR-related laws and regulations
    • Proficiency in Microsoft Office
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to maintain a high level of confidentiality
    • Detail-oriented and able to prioritize tasks.

    Salary
    N250,000 - N300,000 Monthly. 

    go to method of application »

    Customer Service Officer

    Responsibilities

    • Provide exceptional customer service through phone, email, and online channels.
    • Actively listen to customer inquiries and concerns, demonstrating empathy and understanding.
    • Resolve customer issues promptly and efficiently, exceeding expectations whenever possible.
    • Follow established protocols and procedures for handling customer interactions.
    • Accurately document customer interactions and maintain detailed records.
    • Identify and escalate complex issues or complaints to the appropriate team.
    • Upsell and cross-sell products and services to enhance customer satisfaction and revenue.
    • Contribute to positive customer reviews and brand reputation.
    • Proactively seek feedback from customers to identify areas for improvement.
    • Stay up-to-date on company policies, products, and services.
    • Adapt to changing customer needs and situations with a positive and professional attitude.
    • Work effectively within a team environment to achieve customer service goals.
    • Maintain a positive and professional demeanor even in challenging situations.
    • Participate in ongoing training and development to enhance customer service skills.
    • Contribute to a positive and supportive work environment for colleagues.

    Requirements and Qualifications

    • BSC, HND.
    • 1+ years of experience in customer service or a similar role (preferred).
    • Excellent communication and interpersonal skills.
    • Strong problem-solving and conflict resolution skills.
    • Ability to work independently and as part of a team.
    • Detail-oriented and organized.
    • Ability to multitask and prioritize effectively.
    • Positive and professional demeanor.
    • Experience with customer service software and tools (preferred).
    • Strong computer literacy skills.
    • Ability to learn new information quickly.
    • Commitment to providing excellent customer service.
    • Flexibility to work various shifts and schedules.
    • Ability to handle pressure and stress effectively.
    • Enthusiasm for building relationships with customers.

    Required Skills:

    • Excellent communication and interpersonal skills.
    • Patience and empathy in addressing customer inquiries and concerns.
    • Problem-solving abilities to resolve customer issues efficiently.
    • Knowledge of products or services to provide accurate information.
    • Time management skills to handle multiple customer interactions.
    • Adaptability to different communication channels (phone, email, chat, etc.).
    • Ability to remain calm and professional in high-pressure situations.

    Salary
    N150,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: ojwalesolar@gmail.com using the Job Title as the subject of the mail.

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