Latest Job Vacancies at Jumia Nigeria

Location: Ajah, Lagos

Job Objective

• As a hub operator for a controlled fleet, you will be responsible for managing package flow, from the point of receiving into the inventory and dispatching to the customer's doors step.

Key Responsibilities

• Inventory Management: Responsible for managing inbound, outbound, inventory location, Sorting and route planning
• Dispatch: Responsible for assigning packages daily to delivery associates.
• Reconciliation: Responsible for managing delivery associates’ feedback.
• Cycle Count: Responsible for validation physical inventory count against inventory record
• Escalation Management: Responsible for managing delivery escalation and Customer Feedback.

Qualifications & Experience

• Effective communication skills (Written & Verbal)
• Ability to take ownership and initiative to address partner issues.
• Proficient in organizational skills
• Proficient in Microsoft Excel
• Good Analytical skills
• Good Intra and Interpersonal skills
• Effective time management skills
• Ability to think outside the box
• Crisis Management
• Ability to work under pressure
• Availability to work extra hours when needed, including weekends and holidays.

Skills and Competencies:

• Excellent communication and presentation skills
• Flexible to work with people from different backgrounds
• Team player and flexible to rapidly changing work schedules
• Excellent team management and coaching skills
• High analytical skills;
• IT savvy
• Conflict management.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

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Job Objective As Social Media manager, your role will be to support Jumia developing its brand across SoMe channels (Instagram, FB, YouTube, Twitter and TikTok). You will leverage and develop Jumia’s community of influencers. You will execute our content strategy across all SoMe, designing posts that generate engagement. Ultimately, your goal will be to contribute to positioning Jumia a relevant and engaging brand, associated with trendy content and positive conversations. Thus, you will be at the core of the Jumia brand building strategy. You will need to be extremely tuned to trends, influencers, and generally speaking be completely passionate about Social Media. Responsibilities

• Plan and execute quality content aiming to improve Jumia’s content

quality.

• ​Make checks on all our SoMe on a daily basis
• ​Plan content weekly to ensure posts generate the right level of

engagement

• ​Collaborate with graphics team to ensure quality visuals for your content
• ​Be ahead of the curve for all the viral trends
• ​Trending products, challenges, reposts, videos, etc….
• ​Share best practices across countries
• ​Generate weekly plans and reports to improve KPIs
• ​Monitor implementation and scale up Jumia’s relationship with influencers
• ​Ensure growth on # influencers participating to Jumia’s campaigns
• ​Assess the quality of the influencers and emulate the community
• ​Frequently interact with them to ensure they are excited to work with Jumia
• Monitor the impact of their posts on KPIs and steer performance
• ​Scale the # orders driven through influencers

KPIs to evaluate success

• Number of influencers and number of orders driven from their content
• Average Engagement on IG, FB and Twitter
• Daily Active Users driven from social platforms
• Routine compliance (weekly report, weekly content plan, monthly planning with influencers, weekly CMO review)

Qualification & Experience

• Passion for social media scene and trends
• Fast learning abilities and analytical skills
• Previous experience with social media (eg working in an agency) a plus
• Well organized and ability to simultaneously handle multiple projects
• Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders