Jobs at Elvaridah

Job Summary:

• The HR manager is responsible for overseeing all HR activities to ensure the effective management of human capital and the creation of a positive work environment.
• You are to play a crucial role in recruitment, employee relations, training and compliance, supporting our Organization’s overall objectives and the satisfaction of our clients and employees.
• As the HR Manager, you play a vital role in ensuring a skilled and motivated workforce, maintaining regulatory compliance, and fostering a positive work environment to support the Organization’s success.

JOB RESPONSIBILITIES

Recruitment and Staffing

• Identify staffing needs in different departments
• Develop Job descriptions and post job vacancies
• Conduct interviews and select qualified candidates
• Oversee the onboarding process for new employees

Performance Management

• Implement performance appraisal systems and set performance goals.
• Provide feedback and coaching to employees continuous improvement

Policy Development

• Create and update HR policies and procedures, such as workplace conduct and safety protocols
• Take lead of the charge in policy development

Workforce Planning

• Forecast staffing needs based on sales trend and business growth
• Strategically plan workforce adjustments to meet production demand

Budget Management

• Manage the HR budget, including labor costs, training expenses, and other HR related costs
• Allocate funds to different functions and projects
• Optimize budgets based on spend data and performance
• Analyze Budget spending

Collaboration

• Work closely with department heads and management to align HR strategies with business objectives
• Serve as intermediary between the CEO and department heads
• Collaborate with the sales and marketing teams to understand customer trends and staffing needs.

Performance Management

• Implement performance appraisal systems and set performance goals
• Provide feedback and coaching to employees for continuous improvement
• Proactively identify talent gaps and make plans to overcome them

Compensation and Benefits

• Manage payroll, including processing wages and addressing payroll inquiries
• Administer employee benefits, such as healthcare and employee discounts
• Oversee pay distributions to employees.

Employee Relations

• Foster a positive workplace culture that promotes employee satisfaction and retention
• Address employee concerns and grievances effectively
• Promote open communication channels within the organization

REQUIREMENTS

• A bachelor’s degree in Human Resources, Business Administration, or a related field. HR certification is advantageous
• Several years of progressive HR experience, with a proven track record in HR management roles, preferably within a manufacturing and a hospitality environment
• Capability to align HR strategies with overall business objectives, including understanding the impact of staffing on production and sales
• Strong Organizational and record keeping skills to maintain accurate HR records and ensure data privacy
• Ability to adapt to changing industry dynamics and business needs, as the industry may evolve, including handling high-stress individuals.
• Adherence to high ethical standards and confidentiality when handling sensitive HR information
• Proven ability to meditate and resolve conflicts among employees and between employees and management.

go to method of application »

Job Summary:

• We are looking for a Social Media Executive to join our team in a dynamic recruitment firm. This role is perfect for a self-starter with a strong mindset, someone young, savvy, and ready to grow in a collaborative team environment. You’ll work closely with team leads and business owners to create engaging content that speaks to both employers and job seekers.
• The ideal candidate will have a flair for content creation and writing, with experience in managing multi-platform social media strategies, including LinkedIn, Instagram, and other relevant channels. You will play a key role in enhancing our brand’s presence, creating content that resonates, and driving measurable results.

Key Responsibilities

Content Strategy & Creation

• Collaborate with team leads and business owners to design and execute a cohesive content strategy.
• Create a variety of content formats, including case studies, thought leadership articles, career tips, job postings, infographics, and video reels.
• Write compelling captions, blog posts, and LinkedIn articles to communicate effectively with diverse audiences.
• Support the team in crafting briefs and presentations for employer branding campaigns.

Social Media Management

• Develop and manage the posting calendar for platforms like Instagram, LinkedIn, and TikTok.
• Monitor, engage, and grow our community across social media channels.
• Host and assist with live sessions and webinars, ensuring a consistent, professional brand presence.

Research & Trendspotting

• Stay informed on industry trends, job market updates, and social media innovations.
• Suggest and implement creative ideas to keep the brand relevant and engaging.

Collaboration & Teamwork

• Work alongside the design and marketing teams to align content with visual elements.
• Participate in brainstorming sessions to contribute fresh ideas for campaigns.
• Provide feedback on content performance and suggest improvements for future initiatives.

Analytics & Optimization

• Use social media analytics tools to track performance and identify areas of improvement.
• Report on KPIs, including audience growth, engagement, conversions, and reach.
• Implement strategies to optimize content for audience engagement and platform algorithms.

Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field is preferred but not mandatory.
• 1-2 years of experience in managing content for LinkedIn, Instagram, TikTok, and other platforms.
• Excellent writing skills with a focus on clarity, tone, and audience engagement.
• Strong understanding of social media trends, tools, and algorithms.
• Familiarity with basic graphic design and video editing tools is a plus.
• Collaborative mindset with the ability to take initiative and work independently when needed.

Preferred Traits

• Highly creative, organized, and detail-oriented.
• An extroverted personality with exceptional communication skills.
• Enthusiastic about storytelling, writing, and connecting with people.
• Adaptive and eager to grow in a fast-paced environment.
• Comfortable working in a team-oriented setting and contributing ideas.

go to method of application »

Job Description:

• Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions promptly.
• Manage inbound and outbound calls, emails, and chat inquiries professionally.
• Maintain a deep understanding of the company’s products and services to offer accurate information.
• Process customer orders, refunds, and returns efficiently.
• Document and track customer interactions and transactions in the CRM system.
• Collaborate with other departments to resolve complex customer issues.
• Identify customer needs and provide personalized recommendations.
• Monitor and follow up on unresolved issues to ensure customer satisfaction.
• Conduct customer feedback surveys to identify areas for improvement.
• Maintain a positive and empathetic attitude while dealing with customers.

Requirements:

• Bachelor’s degree in Business Administration, Communications, or a related field (preferred).
• Proven experience as a Customer Service Representative or in a similar role (3-5 years experience)
• Strong communication and problem-solving skills.
• Proficiency in using CRM software and Microsoft Office tools.
• Ability to multitask and handle high-pressure situations.
• Excellent interpersonal and organizational skills.
• High level of patience, empathy, and attention to detail.
• Ability to work both independently and as part of a team.