Jobs at Efezi Southsea Nigeria Limited

Summary

• The Hotel Accountant is responsible for managing the hotel’s financial transactions, ensuring accuracy in record keeping, compliance with accounting standards, and supporting management with timely financial reports for effective decision-making.
• The role involves overseeing daily income and expenditure, preparing budgets, reconciling accounts, and maintaining overall financial health of the hotel.

Key Responsibilities
Financial Management & Reporting:

• Prepare and maintain accurate financial statements and reports (daily, weekly, monthly).
• Track and reconcile all hotel revenues and expenses.
• Analyze financial performance and provide management with insights and recommendations.
• Ensure timely preparation of profit and loss accounts, balance sheets, and cash flow statements.

Accounts Payable & Receivable:

• Record and monitor all payments to suppliers, contractors, and service providers.
• Track receivables from guests, corporate clients, and travel agencies.
• Ensure proper invoicing and follow-up for payments.
• Verify and reconcile supplier invoices with purchase orders and delivery notes.

Payroll & Staff Payments:

• Prepare monthly payroll, including salaries, bonuses, and statutory deductions (PAYE, pension, NHF, etc.).
• Maintain accurate employee payment records and handle related documentation.

Internal Control & Compliance:

• Implement and monitor internal control systems to prevent fraud and errors.
• Ensure compliance with local tax regulations, hotel financial policies, and statutory requirements.
• Liaise with auditors, tax authorities, and external consultants when necessary.

Cash Flow & Bank Reconciliation:

• Monitor daily cash flow and ensure adequate liquidity for operations.
• Perform daily bank reconciliations and verify deposits.
• Manage petty cash and maintain accurate records of cash transactions.

Budgeting & Cost Control:

• Assist in preparing annual budgets and forecasts.
• Monitor departmental spending and help maintain cost efficiency.
• Identify areas of financial waste and recommend corrective actions.

Qualifications

• Minimum of OND / HND / BSc in Accounting, Finance, or related fields
• Minimum of 4 - 6 years experience in hotel or hospitality accounting
• Professional certification (ICAN, ACCA, or equivalent) is an advantage.

Skills and Competencies:

• Strong knowledge of accounting principles and financial reporting
• Proficiency in accounting software (e.g., QuickBooks, Sage, Excel, or hotel PMS)
• Excellent attention to detail and numerical accuracy
• Analytical and problem-solving skills
• Integrity, confidentiality, and ability to meet deadlines.

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Job Summary

• The Front Office Supervisor plays a key leadership role in ensuring smooth and efficient daily operations of the front desk and related guest service functions.
• They oversee front desk staff, handle guest inquiries and complaints, ensure high service standards, and support management in maintaining a welcoming and professional environment.

Key Responsibilities
Guest Relations & Service:

• Ensure every guest receives prompt, professional, and courteous service.
• Handle guest complaints, requests, and special needs efficiently.
• Supervise check-in/check-out processes to ensure accuracy and speed.
• Monitor guest satisfaction and coordinate with departments to resolve issues.

Front Office Operations:

• Oversee the front desk team, ensuring proper shift coverage and smooth transitions.
• Verify and approve room allocations, rates, and billing accuracy.
• Ensure compliance with hotel policies, standard operating procedures (SOPs), and service standards.
• Maintain accurate guest records, reports, and financial transactions.

Staff Supervision & Training:

• Supervise, motivate, and evaluate front office staff performance.
• Train new front desk agents and ensure continuous skill development.
• Promote teamwork, discipline, and professionalism among staff.

Coordination & Communication:

• Liaise with housekeeping, maintenance, and other departments to ensure guest needs are met.
• Report operational issues to the Front Office Manager or General Manager.
• Ensure seamless communication between shifts through handover reports.

Cash Handling & Reporting:

• Monitor cash floats, room revenues, and daily reports for accuracy.
• Assist in night audit and financial reconciliations when necessary.
• Ensure all transactions adhere to hotel accounting policies.

Qualifications

• Minimum of an OND/HND/BSc in Hospitality Management or related field
• 2–4 years of hotel front office experience (5 year in a supervisory role preferred)
• Professional appearance and good grooming standard.

Skills and Competencies:

• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Customer-focused attitude with attention to detail
• Proficiency in hotel management software (e.g., Opera, Protel, Cloudbeds)
• Ability to multitask and remain calm under pressure.