Jobs at Lily Hospitals Limited

Job Summary

• We are seeking a Health Information Management Officer who will also serve as a Customer Service Personnel to join our dynamic team.
• The ideal candidate will be responsible for managing health information systems and providing exceptional customer service to patients, visitors, and medical staff.

Key Responsibilities

• Manage and maintain health information databases, ensuring accuracy, confidentiality, and compliance with regulations.
• Retrieve and compile medical records for patient care, research, and legal purposes.
• Process patient admissions, transfers, and discharges by accurately updating records and documentation.
• Collaborate with medical staff and other departments to ensure efficient information flow and resolve inquiries.
• Assist patients and visitors by providing information, guidance, and support regarding health records and administrative processes.
• Handle inquiries via phone, email, and in-person interactions in a courteous and professional manner.
• Educate patients on accessing and understanding their health information while maintaining confidentiality and privacy.

Requirement & Qualifications

• Bachelor's Degree in Health Information Management or related field.
• Certification in Health Information Management preferred.
• Proven experience in health information management and customer service in a healthcare setting.
• Strong communication, interpersonal, and problem-solving skills.
• Knowledge of medical terminology and patient privacy laws.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

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Job Description

• We are seeking a detail-oriented and efficient Billing Officer to join our team in Warri
• The Billing Officer will be responsible for preparing and issuing accurate bills, managing patient accounts, and ensuring seamless billing operations in compliance with hospital policies and procedures.

Key Responsibilities

• Prepare and issue accurate bills to patients for services rendered.
• Verify and process insurance claims, ensuring proper documentation.
• Reconcile patient accounts and address discrepancies promptly.
• Assist patients with payment processing, including cash, credit, and insurance payments.
• Ensure timely posting of payments and balances in the hospital’s financial system.
• Maintain detailed and organized records of all billing activities.
• Generate and provide financial reports to the management team as required.
• Respond to patient inquiries regarding billing issues and resolve disputes professionally.
• Educate patients on billing procedures and payment policies.
• Ensure compliance with hospital billing policies, standards, and regulatory requirements.
• Collaborate with the finance department to ensure accurate reporting.

Qualifications and Skills

• Education: Bachelor’s Degree or HND in Accounting, Business Administration, or a related field.
• Experience: Minimum of 2 years of experience in a billing role, preferably in the healthcare sector.

Skills:

• Proficiency in billing software and Microsoft Office Suite.
• Strong attention to detail and accuracy in handling financial data.
• Excellent communication and customer service skills.
• Knowledge of healthcare billing practices and insurance processes is an advantage.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career development and professional growth.
• A supportive and collaborative working environment.

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Job Description

• We are seeking a highly organized and proactive individual to manage procurement and inventory operations.
• The successful candidate will oversee the procurement of goods and services while ensuring the efficient receipt, storage, and distribution of pharmaceutical products.
• This role requires strong attention to detail, effective communication, and adherence to policies and regulations.

Key Responsibilities
Procurement:

• Identify and evaluate suppliers based on quality, cost, and compliance.
• Negotiate pricing, payment terms, and delivery schedules.
• Manage purchase orders and ensure compliance with company policies.
• Monitor supplier performance and resolve issues promptly.

Warehouse and Inventory Operations:

• Receive and properly document incoming pharmaceutical items.
• Maintain inventory levels and ensure timely reordering of products to prevent stock-outs.
• Organize and store pharmaceutical products in accordance with safety and storage guidelines.
• Ensure accurate tracking of inventory through regular updates to inventory records.
• Monitor expiry dates and maintain the proper storage conditions for all pharmaceutical products.

Qualifications

• Bachelor’s Degree in Supply Chain Management, or any science degree
• Minimum of 3 years experience in procurement and warehouse/inventory management, preferably in the pharmaceutical industry.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks.
• Knowledge of procurement regulations and inventory management systems.
• Ability to work effectively in a team and collaborate with other departments.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and dynamic work environment.
• The chance to make a significant impact in a growing company.