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Your Key Responsibility

• As the Head of People and Culture, your responsibilities will include:

Addressing Managerial Inexperience:

• Recruit more experienced managers where needed.
• Assess the current managerial capabilities.
• Identify managers who can step up and provide necessary training.

Shifting the Company Mindset:

• Implement initiatives to transition the team from an experimental mindset to a growth-oriented mindset.
• Align company growth with personal career development and promotion opportunities.

Building Corporate Identity:

• Develop and execute strategies to strengthen the Company’s corporate identity internally.
• Improve internal communication and ensure company achievements are celebrated and rewarded.

Supporting Critical Hiring:

• Lead the recruitment efforts for a new Marketing Manager and Head of Products.
• Ensure these new hires are aligned with the Company’s strategic goals and culture.

Requirements
What You Should Have:

• 7+ years of experience in a senior HR leadership role, preferably in a fast-paced, high-growth environment.
• Proven track record of developing and implementing effective HR strategies and initiatives.
• Strong knowledge of employment law, labor relations, and HR best practices.
• Excellent communication and interpersonal skills to build relationships with employees, managers, and senior leadership.

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Job Description

• Are you a sales expert with over 5 years of expereince in the insurance sector selling to borkers? Then this is the right role for you. Our client, a leading insurance company is looking for a Commercial Team Lead.
• As the Commercial Team Lead i.e. Branch Manager, you will be the reference point for the various business partners including Brokers, Direct, and other Business Channels, especially large customer accounts.
• More so, would be expected to deliver new accounts (number in line with the KPI of the team) and 100% of renewals on all existing accounts. The scope of cover includes General Business and Group Life.

Responsibilities

The role entails:

• Relationship management and maintaining close rapport between the company and its clients.
• Analyze risks and develop solutions for clients’ needs as well as collate, sort, process, and interpret any request relating to life and non-life business & Operations.
• Prompt service delivery that supports great customer experiences and operational efficiency towards market leadership and is a key advocate of employee optimization.
• These objectives will be achieved through effective:
• Managing the business relationship with various brokers/ customers and partners through the Relationship Officers.
• Increase premium Income from various brokers/ customers/ partners on our General Business, Group Life, and Group Deposit Administration
• Pitch pack/ proposal document for the target client/ client segment for New business acquisition
• Ensure 100% renewal of Existing General Business, Group Life and Group Deposits Schemes
• Follow-up of outstanding Credit Notes and pending premium reconciliation with Brokers/Clients/Partners
• Drive growth through increased focus on SMEs and smaller corporates while effectively managing the public sector portfolio
• Increase policy count from various brokers/ customers/ partners
• Acquiring retaining & building a long-term relationship with a targeted audience
• Increase General Business/Life database thereby guaranteeing huge prospects optimizing growth & profitability
• Proactive review of achievable & competitive activities in the market
• Maintaining persistent follow-up plans to ensure continuity of patronage.

Requirements

• Bachelor's Degree or equivalent from a recognized University (Business Related preferred)
• Master's Degree in added advantage.
• 5+ years’ work experience, 2 of which must be in a Sales/relationship management role.
• Exposure to digital business models like e-commerce, B2B, and B2C marketplaces is desirable.
• Must have hands-on Sales and practical experience in relationship management in a corporate organization
• Strong experience in consumer-facing product management and design thinking
• Financial industry experience preferred but open if relevant to digital and non-digital sales goals
• Demonstrated actual practice in providing practical solutions to people's problems
• A proven knowledge of all aspects of Life Business and the ability to engage and build meaningful relationships.