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  • Posted: Nov 1, 2025
    Deadline: Not specified
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    Synapse Services is the largest provider of Mental Healthcare Service in West Africa. We provide patient centred care in a calm and serene environment with a robust mixture of Local and Internationally trained professionals.
    Read more about this company

     

    Head of Business

    JOB DESCRIPTION

    • Coordinate business development activities for multiple organizations in the consortium and provide guidance and supervision to business development officers in each organization.
    • Define and develop the right strategy for all business development activities while ensuring it aligns with each Organization's vision, mission, and long-term goal.
    • Continually conduct market research to identify Business Opportunities, competitive advantages aimed at increasing Company Sales and revenue, obtaining dominance in existing markets, and boosting market penetration.
    • Set up appropriate business targets and goals for each business entity in line with the overall corporate vision.
    • Offer commercial and critical input into clinical development to increase Bed Occupancy and ensure business targets are met.
    • Identify innovative tactics, corresponding business plans, and sustainable operations to drive revenue and volume growth while meeting the market's needs.
    • Be involved and oversee the preparation, review, and submission of proposals and client contracts.
    • Develop an in-depth understanding of all company offerings (products, services, and value propositions) and continuously expand this knowledge.
    • Pitch Products & Services to prospective customers, conduct presentations, sell, negotiate and be able to confidently communicate to drive sales and close deals.
    • Prepare Monthly, Quarterly and Annual Sales & Business development reports. Perform Planned vs Actual Targets analysis and measure performance with appropriate KPIs and metrics.
    • Conduct a quarterly comparative analysis of all service lines to identify underperforming products/services, and develop solution-based optimization strategies.
    • Recognize the importance of Social Media and Digital Presence. Work with the Social Media Team in leveraging online platforms and channels.
    • Business Team Management
    • Direct and manage the business development unit; inspiring, motivating, training, delegating, and supervising business development officers.
    • Be involved in interviews to identify candidates that are a right fit for the Organizations for which they are needed.
    • Regularly organize meetings with teams, Company Leads, and relevant departments, to discuss strategy formulation, evaluate business performance, areas for systems improvement, and new business.
    • Be an active participator in a broad range of committees, Management, and other leadership level meetings.
    • Relationship Management
    • Establish, build and retain long-term relationships with existing clients, Psychiatrists, Psychologists, and other allied Mental Healthcare Professionals (internal and external), stakeholders, and senior decision-makers in government Agencies, Private Organizations, and other relevant influencers.
    • Build an Intersect eco-system by creating and maintaining community relevance through community workshops and seminars and other activities aimed at increasing visibility.
    • Introduce a system to collect, evaluate customer feedback, and translate to service improvement ensuring clients stay satisfied and positive.
    • Make recommendations to Management on services that meet, predict, and mirrors current clients' future needs.
    • Ensure the continuous refinement of product and service offerings in line with modern best practices.
    • Perform any other duties as directed by the supervisor.

    Requirements and Experience

    • Undergraduate degree (Marketing or related field) with proven work experience in Business Development Capacity
    • Minimum of Three (3) years’ experience in business development
    • Knowledge of the behavioral Health Sector & Health care experience is desirable
    • A Masters degree is desirable but not essential

    Required Skills/Competencies:

    • Excellent relationship management and business development skills
    • Market Knowledge
    • Sales focused and target driven
    • Outstanding Interpersonal and Communication skills
    • Excellent Content development and presentation skill
    • Critical thinker and problem solver
    • Excellent organizational and Time management skills
    • Strong work ethics with the target of delivering results.

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    Head, Internal Audit

    Job Summary.

    • We are seeking a dedicated and experienced Head of Internal Audit to join our team. The ideal candidate will support the organization in managing the audit functions of a growing group of companies operating primarily in the healthcare and wellbeing sector.
    • The head of internal audit will help our organization achieve its objectives by evaluating the effectiveness of governance, risk management and set up internal control arrangements as well as playing a key role in promoting good corporate governance in the organization.

    Job description:

    • Plans financial, regulatory, compliance or operational reviews/audits.
    • Coordinates work with Risk, Legal & Compliance and other control-related activities and with others within Internal Audit.
    • Conducts financial risk assessments and identifies controls in place to mitigate identified risks.
    • Ensure daily compliance with the internal and financial policies of the facility
    • Do a daily call over on all expenses across all organizations and ensure that all postings are correctly done
    • Takes routine stock check and verifies that records in the bin cards show true representation of stock on the ground
    • Ensure that costs are not overstated on all expenses.
    • Ensure compliance with all regulatory policies.
    • Ensure that an internal control system is in place to control loss, theft and risk in the facility.
    • Identifies any internal control gap and recommends measures for its improvement.
    • Reports to management all risk issues in accordance with auditing standards.
    • Review the final accounts prepared by the accountant before the external audit reviews the account.
    • Advises management on any internal control issue.
    • Performs audit procedures to verify that controls are operating through testing and interviewing techniques.
    • Analyses and concludes on the effectiveness and efficiency of the control environment.
    • Identifies control gaps and opportunities for improvement.
    • Documents the results of audit work following audit department and the Institute of Internal Auditors (IIA) standards.
    • Prepares timely audit reports for executive management, the Audit Committee and the Board of Directors.
    • Assess, evaluate and promote compliance with internal policies.
    • Contributes, as appropriate, to the year-end financial audit with the external auditor.
    • Provides advice on internal control and participates in enhancing internal audit standards and practices within the consortium.
    • Researches new or technical subjects when required to support audits (e.g., OSFI Guidelines, market risk, financial instruments, etc.)
    • Provide feedback on Accounting Procedures
    • Risk assessment and reporting -
    • Conduct an assessment of current and emerging risks and identify controls in place to mitigate identified risks
    • Ensure that the company's risk matrix is updated quarterly
    • Report to management and the Board all risk issues and make organization-appropriate recommendations following Institute of Internal Audit (IIA) standards.
    • Audit planning and implementation (performance) – financial/financial reporting, regulatory, compliance or operational reviews/audits.
    • Safeguarding assets - perform asset checks and verify if financial reports are a true representation of available assets (including fixed assets, inventory, cash and bank balances)
    • Value for Money (VFM) – checking that expenses meet the criteria of ethics, economy, effectiveness and efficiency
    • Coordinate work within the internal audit department (including coaching and training internal audit staff) and working with other control-related functions, such as Legal.
    • Testing the effectiveness of internal controls set by management and recommending improvements where necessary
    • Consulting
    • Supporting process owners by reviewing new guidelines, procedures and policies
    • Providing support on various company projects, special investigations (e.g. chairing an investigative panel), etc
    • Develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity.
    • Document the results of audit work in accordance with Intersect Consortium’s internal audit charter and the Institute of Internal Auditors (IIA) standards.

    Qualification/Experience:

    • A degree in Accounting, Finance, or a related field is a mandatory.
    • An MSc in accounting is required
    • A professional certification in (ICAN) or ACCA is required.
    • The Certified Internal Auditor (CIA) is a highly desirable
    • A minimum of 7 to 8 years of professional experience in internal audit, risk, or compliance is required with at least 3-5 years in senior leadership role.
    • Understanding of Nigerian regulations, particularly from the Central Bank of Nigeria (CBN), is essential.
    • Excellent knowledge of healthcare financial business operations and risk-based auditing attained through 3 to 5 years of progressive work experience with a focus on financial risk and regulatory requirements.
    • Excellent understanding of the standards of the Institute of Internal Auditors (IIA) and ability to fully comply with IIA standards
    • Ability to manage projects and, when required, work with the accountant to follow sound internal control practices and to manage risks appropriately.
    • Strong skills in negotiating, relationship building, problem-solving, and timely problem escalation.

    go to method of application »

    Senior Business Development Officer

    JOB DESCRIPTION

    • The candidate should be a graduate with passion for business development and a track record of achieving corporate goals.

    Responsibilities

    • Prospect for new clients by networking, and using other acceptable means of generating interest from potential clients and ultimately converting them into clients.
    • Identify innovative tactics, corresponding business plans and sustainable operations to drive revenue and volume growth with a bid to grow business.
    • Work with multidisciplinary team alongside doctors, nurses and social workers, psychiatrists and occupational therapists to develop business channels
    • Engage prospective clients intelligently to help them decide on using our services.
    • Refer patients, clients or family members to specialists at our facilities.
    • Candidates are expected to drive for opportunities to put the organization on the lips of the general public and make conversion of prospects to business opportunities.

    Requirements and Experience

    • Minimum of a University Degree and a passion for marketing
    • 2 - 4 years work experience
    • Business Acumen
    • Strong verbal and written communication skill
    • Proactive problem-solving approach
    • Stress tolerance
    • High level of professionalism
    • Ability to uphold strict confidentiality.

    Required Skills/Competencies:

    • Ability to convince a potential client, corporate and or private, to use our services.
    • Social media engagement strategies
    • Event management
    • Corporate communication
    • Ability to develop and convert business opportunities
    • Ability to generate relevant partnership proposals with support from the clinical team.

    Method of Application

    Interested and qualified candidates should forward their CV to jobs@synapseservices.org using the position and location as subject of email. Only suitable candidates will be contacted.

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