Job Openings at Airtel Nigeria

Purpose of the Job (Brief)

• Primarily responsible for leading and coordinating the management reporting and budgeting & forecasting process, including the short- and long-term projections of business performance over varying economic and market scenarios. Also involved in key decision support analysis to aid key decision making.

Key Accountabilities

• Develop, implement, and ensure compliance with the budget control processes and procedures and ensure adherence to the Opex and Capex targets.
• Planning and forecasting; monthly, quarterly, yearly for Annual Operating Plan and 5 year business plans
• KPIs reporting (financial & non-financial); daily, weekly, monthly as required; develop reports automation where required.
• Management Accounting & Performance Analysis inputs and reviews following month-end book closures
• Decision support and analysis; products & segment profitability analysis, and any other one-off business case evaluation required to support decision making.
• External benchmarking and competitors analysis
• Responsible for periodic regulatory returns on financial matters to the CBN and any other regulator within the financial system (where required).
• May be required to co-ordinate internal & external audit as required.

Educational Qualification

• Professional Certification in Finance / Accounting (CFA/ACA/ACCA).

Required Experience:

• 10 - 15 years of work experience in Banking / Financial Services / other industry with a progressive financial responsibility.

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Purpose of the Job (Brief)

• Develop and manage all Fraud Monitoring controls and provide comprehensive assurance for PSB services to ensure mitigation of revenue leakages on account of fraud.

Key Accountabilities
Risk Assessment and Management:

• Design alerts in the FMS tool to identify any fraudulent activity and or revenue leakage for mobile money and PSB services.
• Participate in developing and executing standardized processes and controls around mobile money wallets and PSB services apart from FMS alerts.

To Prevent Revenue Leakage:

• Implement RAFM compliance monitoring system around mobile money and PSB services.
• Participate in New Product design and testing to ensure effective controls and product rollout with leakage.

Fraud Management:

• Monitor alerts and closures from FMS system to ensure quality of work and avoid any revenue leakage.
• Investigate suspicious transactions and file suspicious activity report as required.
• Analyze and identify possible money laundering activities
• Review controls around custody of test Sims cards and other system that facilitate mobile money transfer
• High Balance review
• Trending of transactions to identify any abnormal spike in trend.

Audit Compliance:

• Closure of statutory and internal Audit issues by implementing agreed audit recommendations

Reporting:

• Reporting to the Opco leadership as well as Group as applicable
• Implementation of the directions of the Board Level Committees

Educational Qualification & Functional Skills

• Bachelor’s Degree in Accounting or related Courses
• Professional Certification in Accounting (ACA/ACCA) or Audit and Risk Controls (CISA)

Required Experience:

• 4-7 years Fraud Monitoring for Mobile Money and Banking sector, operational and Information technology experience with hands on experience in Mobile Money Wallet and Banking/Financial services.
• Significant experience and exposure to mobile money transfers, services, rates, tariff regulation, service level agreement, retail and corporate agreements and contracts preferably from Mobile Money/Banking
• Strong understanding of data analysis, auditing and reconciliation methods and procedures.
• Proven ability to take large amount of multi –faceted data and create insightful and meaningful information to be used in business decision making.
• Very good software skills, especially in MS-Excel, ACL and Word. Successful history of working with software application.
• Hands-onSQL or Oracle experience helpful.

Other Requirements:

• Strong analytical and data interpretation skill
• Strong communication skills with all levels of management in a professional capacity.
• Ability to work effectively under time constraints and deliver results by critical deadlines.
• Excellent verbal and written, organizational and interpersonal skills.
• Ability to work seamlessly across businesses and hierarchy levels.
• Project and program management skill.
• High integrity is mandatory.

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Purpose of the Job (Brief)

• To maintain daily, smooth running of the settlement, dispute and reconciliation of all electronic payment transactions carried by customers, clients and partner organizations across multiple channels.
• To ensure accuracy of settlement from/to third party switches or processors across all channels (card, EFT, mobile money) and ensure daily posting
• To serve as the GL custodian for all electronic transactions
• To ensure accuracy of settlement and prevent exposures that may arise from electronic transactions

Key Accountabilities

• Ensure timely settlement of all transactions in line with deadlines agreed with clients and partners or regulatory-defined timelines
• Ensure daily settlement and reconciliation of all transactions for all products carried across all channels offered by PSB in line with agreed commercials and SLAs
• Ensure settlements are done in strict adherence to regulatory defined timelines or as may be agreed with each client or partner.
• Ensure regular (up-to-speed) understanding of regulatory policies as it applies to Settlement operations and ensure compliance.
• Monitor balance on the settlement banks’ accounts
• Ensure daily reconciliation and balancing of all accounts in use for smooth running of the settlement operations. Ensure effective participation in all industry-related settlement activities.
• Oversee and monitor daily reconciliation requests to banks and clients
• Liaise with banks’ settlement & reconciliation teams to ensure reconciled funds/incomes/fees are transferred to relevant accounts promptly.

Establish and Achieve Operational Excellence within the Team:

• Development of internal frameworks that will ensure operational efficiency for PSB at all times
• Ensure the development of SLA or insertion of SLA clauses in business agreements with 3rd party service providers that will protect the interest of PSB at all times
• Ensure the development of Standard Operating Procedures (SOP) for all critical areas of settlement, reconciliation and dispute management
• Continuously updating the SOPs to ensure they are in line with PSB corporate goals and regulatory-defined policies.
• Ensure zero losses that may be due to penalties or wrong settlement.
• Ensure all internal systems and work processes operate efficiently.
• Prevent workload backlogs ensure and maximum permitted transaction processing timelines are not breached.
• Ensure submission of quarterly reports to the various card schemes before the due date.
• Continually evaluate and recommend best practice business process throughout payment value chain.

Provide an efficient Management service Dispute:

• Oversee the resolution of disputed transactions and ensure they are carried out in line with SLA with client/industry standards and regulations
• Ensure the adequate provision of systems, applications and tools that will aid efficient dispute management service
• Ensure the team acts as second level support on queries from clients on payments and ensure they are resolved promptly.
• Ensure the team acts as second level support on queries from clients on payments and ensure they are resolved promptly.
• Ensure the provision of necessary tools to enable and enhance ability to provide second-level support
• Provide revenue position to management.
• Preparation or contribution to the preparation of User Requirement for the development of all Applications, tools etc.
• Perform other ad-hoc functions as assigned by the CFO (month end closure, business requirement documentations, business planning and analysis, audit etc).

Educational Qualification & Functional Skills

• Bachelor's Degree or HND in a numerical discipline
• Advance skills and working knowledge of MS Office suite including Word, Excel, and PowerPoint. Knowledge of Excel VBA will be an added advantage
• Excellent logical and analytical skills
• Knowledge of dispute resolution and chargeback processes
• Evidence of practical application of banking regulations
• Experience working with core banking and ERP solutions
• Project management skills will be an added advantage
• A general knowledge of accounting & financial reporting principles.

Required Experience:

• Over 4 years working experience in the Fintech or banking industry, fully integrated in all aspects of settlement and daily reconciliation process.
• A minimum of 2-years supervisory level in settlement and reconciliation.
• Banking/fintech industry knowledge and experience.
• Relevant experience in Mobile Financial Services is desirable.

Other Requirements:

• Relationship with key and critical stakeholders (Regulators, Banks, NIBSS, MMOs etc.) in the industry.
• Goals getting and results orientated personality.
• Basic / introductory data analytics skills.
• Doggedness and reliability.