Jobs at Unified Payments Services Limited

Job Objectives

• To promptly identify, measure, monitor, manage, minimize and report risks that may impact on the achievement of our core business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific and company-wide risk control self-assessment, risk mapping, business continuity planning and process improvement.
• Conduct objective, thorough and timely investigation on fraud-related cases reported by schemes, banks, internal and external e-payment stakeholders.
• Ensures that the company and business units meet all internal compliance requirements and external regulatory obligations.
• Provide quality assurance on the effectiveness of risk migration strategies deployed and carry out internal control activities.
• Ensure that proper risk management policies, processes and procedures are formulated and implemented.
• Merchant risk assessment and KYC documentation for new and existing agents / merchants.

Duties & Responsibilities 

• Risk advisement for various departments as per new product implementation, investigates change requests and system integration with UP to mitigate operational, reputational, strategic and regulatory risk.
• Work closely with other depts. within the organization to investigate and resolve alleged fraudulent incidents.
• Escalate issues with potential for negative industry and/or corporate exposure.
• Special investigation and review for suspicious scheme transactions.
• Management of fraud monitoring solutions and review of alert rule set on the application.
• Facilitate Risk and Control Self-Assessment (RCSAs) Workshop for business units while working closely with them to identify and monitor relevant Key Risk indicators.
• Assist business units in developing Key Risk Indicators (KRIs) for all key risks in the business creation, monitoring and reporting of KRIs including thresholds in the risk dashboards.
• Investigation, follow-up on business-risk related issues, analysis and resolution of suspicious transactions cutting across various platforms and schemes such as TWO, PayArena, PayAttitude, Mastercard, Visa, etc.
• Co-ordination of team members, compilation and submission of business risk reports to Executive Management.
• To effectively manage and update the risk register to ensure proper follow-up on identified challenges towards conclusive issue resolution.
• Coordination of team members for Internal Control activities, operational risk assessment, Fraud investigation and merchant onboarding risk reviews.
• Review of CBN website for recent regulations or information which can affect UP and other subsidiaries while providing summary reports to executive management.
• Investigation and prompt response to Customer Service Requests for Unified Payment and other subsidiaries.
• Merchant onboarding, Risk Assessment and review of KYC documentation.
• Work with Financial Institutions and Marketing teams to review merchant KYC documentations and applicable licenses for seamless business integration to mitigate risk.
• Drafting of memo on Risk-related issues with background details, findings and suitable recommendations for process improvement.
• Key stakeholder for cross-functional impact assessment in change management process, quality assurance and internal control.

Job Requirements

• Education: BSc Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.
• MBA/MSc will act as an added advantage for the role.

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Job Objectives

• To be able to promptly identify, measure, monitor, manage, minimize and report risks that may impact negatively on the achievement of our business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific risk and control self-assessments, risk mapping, prevention of fraud, implementation of mitigation measures, business continuity and process improvement.

Duties & Responsibilities

• Conduct operational risk assessments across all departments and subsidiaries to identify, evaluate, and mitigate potential threats to business operations.
• Ensure effective internal control processes to promote operational efficiency and mitigate risk.
• Provide risk advisory support to business units on new product launches, system implementations, change requests, and integrations—ensuring alignment with strategic, regulatory, reputational, and operational risk standards.
• Prepare and present comprehensive operational risk reports for senior management, highlighting key risk exposures and trends.
• Collaborate with internal departments to investigate and resolve incidents of suspected fraud; escalate issues with potential reputational or regulatory impact.
• Conduct special investigations into suspicious transactions or scheme activities, providing analysis and actionable insights.
• Assist in developing remediation strategies, process improvements, and risk mitigation plans in collaboration with business units
• Monitor implementation of control measures and follow up with teams to ensure corrective actions are effectively executed.
• Support the development and execution of the company’s operational risk management framework and ongoing risk governance initiatives.
• Facilitate Risk and Control Self-Assessment (RCSA) workshops to help business units identify, assess, and monitor operational risks.
• Assist in the development and reporting of Key Risk Indicators (KRIs), including threshold setting, dashboard reporting, and ongoing monitoring.
• Perform internal control reviews to ensure reliability of processes, transaction integrity, policy compliance, and adherence to applicable laws and regulations.
• Analyze operational risk incidents to identify root causes and recommend process or control enhancements.

Education

• Bachelor’s Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields with relevant experiences.

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Job Summary

• The fraud investigation officer will be responsible for analyzing moderate to complex account activities and utilizing various fraud tools to detect and prevent fraudulent activities.
• Identifies and escalates any suspected, alleged or known internal and external fraud investigations against the company and its merchants

Responsibilities

• Responsible for the development and implementation of fraud risk processes, tools, policies, standards, and procedures in alignment with the CBN regulatory policies.
• Perform Daily transaction review, monitoring and trend analysis investigation.
• Provides Periodic/monthly submission of blocked users, newly on boarded merchants, fraudulent transactions, approved and declined transactions.
• Conduct Merchant transaction monitoring; provide Watch list & Hospitality Merchants’ report. ▪ Conduct objective, fair, thorough, unbiased and timely investigations on fraud incidences reported by schemes, banks and other external e-payment stakeholders.
• Work closely with other departments within the organization to investigate and resolve fraudulent incidents.
• Documents investigations for both internal tracking and regulatory reporting purposes.
• Maintains liaison relationship with local, state and federal Law Enforcement agencies.
• Attend court hearings when required.
• Escalates issues with potential for negative industry and/or corporate exposure
• Creates and delivers fraud training of all staff for organization-wide fraud awareness.

Requirements

• Education University Degree / HND in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.

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Job Objective(s)

• To lead and oversee the identification, assessment, management, and mitigation of operational risks across the organization.
• The role is responsible for developing and maintaining the operational risk management framework, ensuring that operational risks are effectively managed to safeguard the organization’s assets, reputation, and operations.

Duties & Responsibilities

• Develop and implement the operational risk management framework and strategy, ensuring that operational risks are effectively identified, assessed, and managed.
• Lead the identification and assessment of operational risks across all business units and processes.
• Oversee the development and execution of operational risk assessments, ensuring comprehensive identification of potential risks across the organization.
• Continuously monitor key operational risks, key risk indicators (KRIs), and risk trends, identifying emerging risks and areas of concern.

Requirements

• Education: University degree in Social Science courses, Risk Management, Finance, Business Administration, Accounting, or related field.

Professional Certifications:

• Certified Risk Manager (CRM) or Financial Risk Manager (FRM) is preferred.
• Operational Risk Management or related certifications would be an advantage.
• ISO 31000 Risk Management certification is also a plus.
• Others: Strong experience in Fraud Investigations.

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Job Objective(s)

• Cloud Infrastructure Engineer designs, implements, and maintains the cloud-based infrastructure that supports an organization's computing needs.
• This role involves working with cloud platforms (like AWS, Azure, and Google Cloud), deploying scalable and secure infrastructure, and ensuring high availability and performance.

Duties & Responsibilities

• Design and implement cloud architecture to meet business and technical requirements, ensuring scalability, security, and cost-effectiveness.
• Use orchestration tools like Kubernetes to automate containerized application deployment and management on the cloud. Implement cloud security best practices, such as identity and access management (IAM), encryption, firewalls, and monitoring for compliance with security policies.
• Provide technical support to development teams in deploying, managing, and scaling cloud-based applications.
• Collaborate with developers and IT teams to plan, deploy, and manage cloud resources such as virtual machines, networks, and storage.
• Develop and implement automation scripts using tools such as Terraform for efficient deployment and management of cloud resources.
• Conduct regular security assessments and vulnerability testing to identify and mitigate risks within the cloud infrastructure.
• Work closely with software developers and other stakeholders to integrate infrastructure with applications and service.

Requirements

• Education: Bachelor’s degree in Computer Science, Information Security, or related field, with 2 - 7 years of work experience.

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Job Objective(s)

• SOC analysts are considered the last line of defense and they usually work as part of a large security team, working alongside security managers and cyber security engineers.

Duties & Responsibilities

• Threat Detection and Monitoring: Continuously monitor security alerts and events using SIEM & cybersecurity tools to detect potential threats and vulnerabilities.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Security Tool Management: Configure, manage, and optimize security tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), and antivirus software.
• Computer forensics – must be familiar with computer forensic techniques that can help prevent cybercrime. Tasks include collecting, analyzing, and reporting security data.
• Incident Response: Investigate security incidents, respond to security breaches, and implement corrective actions and preparing disaster recovery plans
• Security Analysis: Analyze security data to identify trends, patterns, and anomalies, providing actionable insights to mitigate risks.
• Reporting and Documentation: Document incidents, create reports on security events, and maintain accurate records of investigations and resolutions.
• Collaboration and Communication: Work with other IT and security teams to coordinate responses to threats and communicate findings to relevant stakeholders.
• Work closely with other IT and cybersecurity teams to resolve security issues.
• Collaborate with third-party vendors, consultants, and managed security service providers (MSSPs) as needed.
• Continuous Improvement: Stay updated with the latest cyber security trends, threat landscapes, and best practices to enhance SOC operations.

Requirements

• Education: Bachelor’s degree in computer science, Information Security, or related field, with 2 - 7 years of work experience.