Operational Risk Officer at Unified Payment Services Limited

Job Objectives

• To be able to promptly identify, measure, monitor, manage, minimize and report risks that may impact negatively on the achievement of our business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific risk and control self-assessments, risk mapping, prevention of fraud, implementation of mitigation measures, business continuity and process improvement.

Duties & Responsibilities

• Conduct operational risk assessments across all departments and subsidiaries to identify, evaluate, and mitigate potential threats to business operations.
• Ensure effective internal control processes to promote operational efficiency and mitigate risk.
• Provide risk advisory support to business units on new product launches, system implementations, change requests, and integrations—ensuring alignment with strategic, regulatory, reputational, and operational risk standards.
• Prepare and present comprehensive operational risk reports for senior management, highlighting key risk exposures and trends.
• Collaborate with internal departments to investigate and resolve incidents of suspected fraud; escalate issues with potential reputational or regulatory impact.
• Conduct special investigations into suspicious transactions or scheme activities, providing analysis and actionable insights.
• Assist in developing remediation strategies, process improvements, and risk mitigation plans in collaboration with business units
• Monitor implementation of control measures and follow up with teams to ensure corrective actions are effectively executed.
• Support the development and execution of the company’s operational risk management framework and ongoing risk governance initiatives.
• Facilitate Risk and Control Self-Assessment (RCSA) workshops to help business units identify, assess, and monitor operational risks.
• Assist in the development and reporting of Key Risk Indicators (KRIs), including threshold setting, dashboard reporting, and ongoing monitoring.
• Perform internal control reviews to ensure reliability of processes, transaction integrity, policy compliance, and adherence to applicable laws and regulations.
• Analyze operational risk incidents to identify root causes and recommend process or control enhancements.

Education

• Bachelor’s Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields with relevant experiences.