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  • Posted: Jan 27, 2026
    Deadline: Not specified
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  • Club Concierge Africa (CCA) is an African hospitality and travel group offering travel and tourism products. CCA offers its services through 4 brands, namely Concierge Resort
    Read more about this company

     

    Growth Associate

    Responsibilities

    • Conducting surveys and generating leads.
    • Ensuring that off-site operations align with the company's objectives and contribute to its overall growth and success.
    • Facilitating off-site activities aimed at promoting the company's offerings and attracting prospects, with a focus on charismatic attitude and effective communication.
    • Conducting off-site promotional events and generating leads for sales opportunities.
    • Representing the company professionally and ethically while adhering to industry regulations and standards during all interactions with potential customers.
    • Engaging with potential customers at various venues such as airports, country clubs, malls, festivals, and community events to promote vacation ownership packages.
    • Delivering compelling pitches and presentations to effectively communicate the benefits and features of the company's vacation ownership offerings.
    • Collecting customer contact information and inputting it into the company database through the provided CRM tools.
    • Providing excellent customer service and addressing inquiries from prospects.

    Qualification/Experience/Skills

    • Minimum of Degree; Diploma in Sales or Marketing preferred
    • 1+ years’ experience in promotion, sales, hospitality, or event marketing
    • Fluent in English; Swahili and additional languages an advantage
    • Charisma, confidence, and resilience
    • Public engagement and persuasive communication
    • Target-driven with high energy
    • Strong interpersonal skills
    • Excellent communication and customer service skills.

    go to method of application »

    Social Media & Community Manager

    Responsibilities

    Content Execution & Publishing:

    • Schedule and publish daily content across all social media platforms (primarily Instagram, LinkedIn, Facebook, TikTok, and YouTube) in accordance with the content calendar.
    • Ensure all posts are flawless, on-brand, and optimized for each platform's best practices (format, timing, tagging)

    Community Engagement & Growth:

    • Actively monitor and engage with our community by responding to comments, messages, and mentions in a timely, professional, and brand-appropriate manner.
    • Proactively seek out relevant conversations and partnerships to increase brand visibility within luxury circles.
    • Implement tactics to grow follower count and engagement rates organically.

    Strategy Application & Hashtag Research:

    • Execute the established social media strategy and campaign plans with precision.
    • Conduct ongoing research to identify and implement high-performing, relevant hashtags and content trends for the luxury audience.
    • Support the development of content pillars and campaign ideas with on-the-ground platform insights.

    Reporting & Analytics:

    • Track, measure, and analyze key social media metrics (engagement, reach, follower growth, website clicks) on a weekly and monthly basis.
    • Compile clear, actionable social media performance reports to inform strategy and demonstrate ROI.
    • Monitor competitor activity and industry benchmarks.

    Qualification/Experience/Skills

    • Bachelor’s degree in Marketing, Communications, or a related field, or equivalent practical experience.
    • 2-3 years of hands-on experience managing social media accounts for a brand. Experience in hospitality or lifestyle brands is a strong plus.
    • A proven track record of growing social media communities and improving engagement rates.
    • Proficiency with social media management and analytics tools (e.g., Meta Business Suite, Hootsuite, Buffer, Later, Sprout Social). ● Strong copywriting and visual editing skills (using tools like Canva or basic Adobe Suite).
    • Excellent understanding of social media algorithms, hashtag strategy, and current platform trends.

    Method of Application

    Send CV and portfolio to: career@clubconcierge.com

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