Latest Vacancies at Adexen Recruitment Agency

Industry: Financial services
Job Seniority: Director
Job Category: Human Resources

Responsibilities

• Drive the operations and performance of the Shared Services (SS) Function with focus on increased productivity, cost efficiencies, automation, and improved processes.Incumbent shall be resoponsible for conituous enhancement in customer experience of shared services delivery which in turn will lead to improved customer rating.
• Support CEO in implementing strategies related to shared service operation
• Develop and implment SOPs for all processes for the Group

HR, Talent & Organisational Management:

• Building and maintaining the group as the 'Employer of Choice' by defining right people strategies*Develop, update and implement key policies related to HR operation - recruitment, performance mangement, training and developement
• Ensure HR develops into a true business partner and improve key HR metrices like Employment productivity, engagement and retention.
• Implement robust governance system for periodic measurment of HR deliverables to ensure HR achives its set KPI.
• Ensure implementation of all inter audit recommendations on control and process improvement.

System, Process, Policies:

• Keep in touch with emerging trend to help implement best practices related to system, process and policies.
• Prioritze key processes to be developed and implemented to best serve customers in managing their business
• Develop and implement performance matrix for dashboard for effective management of Service Level Agreement (SLA) with Customers

Information Technology:

• Work with IT head to develop long term technology road map
• Undertake risk analysis in IT set up and operation and put in place effective risk mitigation strategy and infrastructure.
• Develop Annual budget for coninuous upgradation of hardware infrastructure in line with industry standards.
• Work with head to digitise new business applications

Group Procurement:

• Restructure procurment department to bring specilized focus on commodity/category management
• Develop, update and implement best in class processes (SOPs) related for procure to pay and other key processess like vendorr managment and evaluation.
• Put in place structured governance process to ensure all procurment KPI are achived in full.
• Work with Group Procurement manager to ensure all internal audit recommendations on improvement in control and processes are implemented promptly.
• Drive key strategic projects of outsourcing, rate card based purchase, reverse auction are implemented within set deadline.

Group Legal, Governance / Compliance:

• Develop update and implement standard processes for (SOPs) for contract management, ligation management, compliance management
• Develop shorlist specilialised law firm for CEO approval and maintain relationships with them
• Put in place a structured governance and reporting system to ensure all Legal KPIs are fully achieved.
• Monitor all business crtitical contract for turnaround time to provide effective support to business units in executing critical deals within deadline
• Guide Head legal in resolution of commercial issues and disputes that may arise during the course of the business.
• Peronally Liase and manage relationship with law firm engaged for key litigations with high stake
• Work with Head Legal to ensure all recommendation of internal audit on improvement of control and processes are duly implemented.

Desired Skills and Experience

• Bachelor's Degree from a recognised University. MBA is preferred
• Minimum 15 years’ experience in running similar operations within FMCG (+/-U$300m revenue minimum)
• Experience in improving efficiencies and processes in various different support functions
• Experience in leading process automation
• Experience in managing unionised labour
• Experience in implementation of capital projects, including input of feasibility studies around projects such as ERP implementations
• SAP implementation expert is a plus
• Experience of managing the administration of Expat staff
• Understanding of all shared service functions like HR, IT, Legal, Procurement, Business Excellence
• Strategic Skills / Vision / Planning & Organising
• Judgement / Problem Solving & Decision Making

Skills:

• Legal, Compliance, Auditing, Process Improvement, Labor Relations, Information Technology, Procurement, Talent Management, Leadership, Human Resources, Team Management

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Job Seniority: Director
Industry: FMCG
Job Category: Information Technology

Responsibilities

• Reports to the Group Managing Director
• Responsible for overseeing the formulation, facilitation and implementation of strategies, policies and frameworks that ensures that the Information Technology department effectively supports the business and contributes to the realisation of overall corporate objectives and goals
• Responsible for coordinating and overseeing the management of the Group’s information technology infrastructure
• Oversee and champion the articulation and development of the IT department’s strategy and ensure alignment with the Group’s corporate strategy, business goals and objectives
• Demonstrate ownership and communicate the IT department’s strategic direction and objectives to direct reports ensuring dissemination to all staff in the department
• Provide broad guidelines for translating the department’s objectives into specific operational plans as well as approve and coordinate the execution of departmental plans and work programs
• Negotiate group wide service agreements for technology deployment by the Group
• Develop the Group’s IT policies and ensure compliance by all subsidiaries to which are critical to the integrity, security and performance of the Group’s technical infrastructure
• Oversee the effective management of the Group’s IT assets and ensure provision of adequate IT infrastructure to end users
• Provide guidance to IT subsidiary Leads in the handling of subsidiary IT functions and oversee subsidiary IT performance
• Facilitate the achievement of IT synergies within the Group and provide guidance on all IT projects across the group and its subsidiaries
• Identify and recommend new technologies based on changes to business environment and technology trends that could potentially impact the type, level or utilization of services provided
• Liaise withy the Digital Transformation Team to prioritize and optimize IT investments
• Mediate in cases where there are conflicting requirements for services from different BUs
• Identify and manage relationships with service providers and ensure consistent adherence to agreed Service Level Agreements (SLAs) with the BUs and the Group.

Desired Skills and Experience

• Bachelor's Degree in Computer Science and Information Technology, Software Engineering or relevant field
• Master's Degree in a related field is preferred
• Minimum 5+ years as a CIO of a large multinational organization with different Business units (BUs)
• 20+ years’ working experience in the Information Technology (IT) industry including specific experience with network infrastructure, operations, application support/management
• Strong understanding of modern databases and information system technologies
• Thorough understanding of data management and administration
• Demonstrated experience as a leader and innovator
• Working knowledge of enterprise architecture design and management, IT application and infrastructure management.

Skills:

• Software engineering, Network and information security, Database administration, Computer Program, Information Technology, Databases, ERP Software, Leadership, Team Management.

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Industry: FMCG
Job Seniority: Director
Job Category: Information Technology

Responsibilities

• Responsible for coordination of the operations and functioning of the Shared Services ensuring achievement of agreed service levels agreements and compliance with established policies
• Responsible for managing and delivering the Groupwide IT Shared Services mandate for the Group including:
• Service Delivery/Management)
• IT Infrastructure management
• IT applications (non SAP)
• Network / Security management
• Finance and Human Resources Business Partnering
• SAP COE
• Responsible for defining BU’s business strategy, growth metric, and direction
• Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
• Responsible for the day to day operations of IT systems, ensuring that planning, end-user impact, change management, and training are properly addressed and monitored
• Responsible for all key business applications (O365, ISOP, SAP) that drive the growth ambitions of the Group 
• Specifically for SAP: Implement new and evolving business requirements dependent on SAP for the business; Provide strategic direction on the optimal use of SAP for business; Deliver change/enhancements, upgrades, and improvements on SAP instances;  Provide level 2 and level 3 support for SAP issues
• Provide technical input and support in the procurement of relevant IT equipment, including installation, configuration, and routine maintenance of IT hardware
• Support the purchase of efficient and cost-effective technological equipment and software in line with the Group’s Purchasing Standards
• Fulfill infrastructure requirements for the deployment of new solutions as required by the Business Unit (BU)
• Coordinate solution development lifecycle activities for group-level solutions or initiatives
• Responsible for delivering and managing end-user computing for Group and subsidiaries
• Provide reports on compliance with SLAs to the Group Executive Management
• Establish quality control mechanisms such as surveys, periodic data quality assurance reviews, error escalation procedures
• Reviews and monitors services to identify trends and problem areas, reporting on risks, key performance indicators, and proposed corrective action or new approaches 
• Ensure that billings and recovery of costs is done timely

Desired Skills and Experience

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or relevant field.
• A master’s degree in a related field is preferred
• 15+ years ’ working experience in the Information Technology (IT) industry
• 5+ years in a similar role at a large (multinational) organization with different BUs
• Solid technical background combined with customer service experience
• Background in designing/developing IT systems and planning IT implementation
• In-depth knowledge of corporate governance and general management best practices
• Customer service oriented with a problem-solving attitude
• Solid understanding of data analysis, budgeting, and business operations.