Fresh Vacancies at Mobile screens and Sound Limited

JOB IDENTIFICATION

Division / Department:    Marketing Department

ORGANISATIONAL RELATIONSHIPS

Directly reports to:                                                                         Head, Marketing Department

JOB SUMMARY

Identify business opportunities, prospects and evaluating their position in the industry; researching and analyzing marketing and sales options to promote product and services.

GENERAL DUTIES & RESPONSIBILITIES

• Marketing and selling of products by establishing contact and developing relationships with prospective clients.
• Maintains relationships with clients by providing support, information, and guidance.
• Maintains quality service by establishing and enforcing organization standard
• Devising and presenting ideas and strategies
• Preparing proposal, quotation and invoices for client, attending meetings and events
• core duties and responsibilities
• Identify new markets and business opportunities to ensure target (N2,000,000.00) is met
• visit potential customers for new business, establish and maintain relationships with existing and new clients.
• Provide customers with proposals, quotations, invoices and receipts
• Maintaining and updating customer databases
• Effective distribution of marketing materials
• Contributing to, and developing, marketing plans and strategies
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities
• Update event calendar.

KEY PERFORMANCE INDICATORS

• Achieved Marketing and sales target of N2,000,000.00 /Month.
• Customer satisfaction and relationship management
• Proper preparation of proposals, quotation and invoices
• Introduction of New/prospective customers (10 new clients/month).
• Research and Market Analysis.

QUALIFICATIONS & EXPERIENCE

• First degree in marketing, business administration or relevant discipline.
• Relevant experience in marketing will be an added advantage
• Should be proficient in the use of MS office.

KNOWLEDGE & SKILLS REQUIRED

• Good organizational skills, planning skills and Marketing skills
• Excellent communication and written skills
• Ability to work as a team player
• Proficient in the usage of Microsoft office
• Excellent interpersonal relationship with clients

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JOB IDENTIFICATION

Division / Department:    Technical Department

ORGANISATIONAL RELATIONSHIPS

Directly reports to:                                                                          Head, Technical operations

JOB SUMMARY

Carries out installation and maintenance of audio visual equipment and ensures the smooth running of equipment at events.

GENERAL DUTIES & RESPONSIBILITIES

• Ensure appropriate quality control systems are in place and followed to ensure accuracy
• Performs preventive repair and maintenance of audio visual equipment
• Plans and properly executes projects with other team members
• Contribute to the ongoing and long term audio visual planning and activities

Core Duties and Responsibilities

• Setting up equipment according to instructions from project managers
• Testing equipment before an event
• Finding and dealing with any faults on site
• Operating equipment during rehearsals and the event itself
• Attend client meetings, lead teams that are part of a project to ensure an overall client satisfaction.
• Checking and servicing the equipment, managing equipment booking and training other people to use the equipment.
• Ensure maintenance, safe and appropriate storage of all technical materials and equipment
• To be up to date on the new technologies of audio visual equipment and adhere to the company’s operating procedures.
• Ensure other contract team members are focused at all times to carry out technical operations
• Implement all standard operating procedures and work practices, conduct risk assessment, and work to maximize productivity and minimize operational costs.

KEY PERFORMANCE INDICATORS

• Successful completion of projects within a deadline and budget
• Understanding the LED Screen technology and be able to setup individually.
• Knowledge of all equipment and swiftness in responding & resolving issues.
• Proper maintenance, safe use and storage of technical equipment and materials
• Proper standard operating procedures, risk management and minimal operating cost are achieved.
• Proper setup, testing of equipment at events
• Total client satisfaction

QUALIFICATIONS & EXPERIENCE

• First Degree in Engineering or a related technical Discipline
• Relevant professional certifications
• Should be well-versed with MS office and other software applications
• 1 year post-graduation experience

KNOWLEDGE & SKILLS REQUIRED

• Excellent communication and people management skills, as well as strong time management and budgeting skills.
• Strong problem-solving skills, decision making skills and an innovative approach to technical problems.
• A good and up to date knowledge of all the relevant policies, technical equipment and materials.
• Ability to multitask and work under pressure
• Ability to test, diagnose, and repair various audio visual devices

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JOB IDENTIFICATION

Division / Department:        Marketing Department

ORGANISATIONAL RELATIONSHIPS

Directly reports to:  Head, Marketing Department

JOB SUMMARY

Attracts potential customers by answering product and service questions; suggesting information about our other products and services. process orders, prepare invoices and quotations, ensure total client event satisfaction.

GENERAL DUTIES & RESPONSIBILITIES

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Preparing proposal, quotation and invoices for client, attending meetings and events

Core Duties and Responsibilities

• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
•  Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, mail, or social media
• Provide customers with proposals, quotations, invoices and receipts
• Maintaining and updating customer databases
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Preparing proposal, quotation and invoices for client, attending meetings and events
• Update event calendar

KEY PERFORMANCE INDICATORS

• Customer satisfaction and relationship management
• Proper preparation of proposals, quotation and invoices
• Communication and presentation skills
• Multitask, prioritize and manage time effectively
• Properly handle event /site issues

QUALIFICATIONS & EXPERIENCE

• First degree in Marketing, business administration or relevant discipline.
• Minimum of 1-year experience as a customer service relationship officer
• Proven customer support experience will be an added advantage
• Experience in the event industry will be an added advantage
• Should be proficient in the use of MS office.
• Should not be above 28 years.

KNOWLEDGE & SKILLS REQUIRED

• Good organizational skills, planning skills and very Creative
• Ability to work under pressure
• Excellent communication and written skills
• Ability to work as a team player
• Proficient in the usage of Microsoft office
• Excellent interpersonal relationship with clients