Fresh Vacancies at Ellae Creative Branding Agency Limited

Job Description

• The client relationship intern works closely with the sales team to manage relationships with clients.

Duties

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team to opportunities for further sales within key clients.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set by the Head of Sales.
• Working closely with Account Managers and Sales Consultants.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Updating the CRM and ensuring account managers are aware of changes within clients.
• Passing leads to the sales team and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively.

Requirements

• Strong interpersonal skills and an ability to build rapport with customers.
• Candidate must reside on the Island (Lekki, Victoria Island and Obalande).
• 1-3 years experience in same or close similar role.
• Previous sales experience and an organized approach to work.
• Hardworking with a strong work ethic.
• Previous experience working as a client relationship manager or a track record of managing client relationships.
• Male & Female can apply, but preferably Female.

Remuneration

• N30, 000.00/month and above

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Job Description

• The Head of Sales is responsible for overseeing all sales activities of the company and managing the sales teams.

Duties of the Head of Marketing

• Motivating the sales team to achieve the best results possible.
• Setting activity and revenue targets for members of the sales team.
• Continual training and development of all members of the sales department.
• Attending key meetings with members of the sales team.
• Working on account management plans with the sales account managers.
• Identifying key areas for improvement in the sales process.
• Spotting market opportunities for new customers.
• Attending monthly meetings with other senior members of the business.
• All aspects of recruitment and selection for the sales department.
• Attending industry events and conferences to generate new business leads.
• Acting as a spokesperson for the organization at sales events and conferences.
• Networking with other directors in order to generate new business for the company.
• Monthly reporting on sales performance against budget and reporting on variances.

Requirements

• 2-5 Years’ experience of successfully managing sales teams ideally from a similar industry.
• Professional sales training would be a strong advantage.
• Proven track record of achieving targets and driving sales growth in a business.
• Strong leadership skills and an ability to inspire sales teams.
• Candidate must Reside on the Island(Lekki, Victoria Island and Obalande)
• Performance is key

Salary
NGN150,000.00 and negotiable based on experience.

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The Sales Executive is responsible for generating sales for the business using a variety of sales techniques.

Duties of the Sales Executive

• Cold calling potential customers and selling the company’s products.
• Researching the target market and finding companies to target.
• Attending meetings with potential customers and closing sales.
• Building a sales pipeline to ensure a constant stream of sales.
• Working to monthly sales and revenue targets as set by the sales manager.
• Progressing towards activity targets and KPI’s set by the sales manager.
• Entering all required data for sales onto the company system.
• Creating invoices and sending out to customers following a sale.
• Following up with past customers and cross selling products.
• Providing assistance to other members of the sales team.
• Following up on leads generated by other departments.
• Investigating and resolving queries from customers.
• Background of the Sales Executive        
• Previous experience in a sales role for another company at least 1 year.
• Self-motivated and organized individual.
• Track record of achieving KPI’s and targets.
• Outgoing with an ability to build rapport with people of all backgrounds.